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ITC Mughal, Agra

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ITC Mughal, Agra
ITC Mughal, Agra
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3,617 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Mughal, Agra
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Showing 3,243: English reviews
New Mexico
Reviewed 1 week ago

ITC hotels charge an extra fee for WiFi. This is out of step with other similar properties and should cost them business. We had a very pleasant, large, light filled room here with a garden view out the window. The breakfast buffet offers many choices of good quality. The hotel restaurants are very expensive and the surrounding neighborhood is not...

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Helpful?
Thank astrobob
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, At the outset, I would like to take this opportunity to thank-you for sharing your feedback regarding your stay at ITC Mughal – A Luxury Collection. I have taken cognizance of your concerns with regard to the sequence of events which caused you an unsavoury experience and without meaning to offer any excuses sincerely apologize for the dissonance...

Wetherby, United Kingdom
Reviewed 1 week ago

A very nice hotel with beautiful public areas and very pleasant dining room and bars. However, the bedrooms were a little lacking in finesse and I would consider more of a three star standard. Rooms obviously had not been checked and items were missing and whilst it was possible to call down and these would be delivered it was not...

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Thank DorothyT
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, At the outset, I would like to take this opportunity to thank-you for sharing your feedback regarding your stay at ITC Mughal – A Luxury Collection. I have taken cognizance of your concerns with regard to the room and placement of amenities which caused you an unsavoury experience and without meaning to offer any excuses sincerely apologize for...

New Delhi, India
Reviewed 1 week ago

It is a lovely hotel and very good location (near to Taj Mahal and market). The lobby is beautiful and the services are amazing. It was our anniversary and we were surprised to see our room decorated with towel art, flowers and what not, the credit goes to Ms. Pragya. She kept regular contact with us for anything that we...

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Helpful?
Thank DasNeha
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Leh, India
Reviewed 1 week ago

The stay at ITC Mughal Agra was a truly 5 star experience. Everything about the property was so well arranged that you are made to feel special. They give personalized attention to each and every guest. The property also has a very interesting bio garden which was very unique. The property has a great view of Taj from the rooms....

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Thank Vilayat A
London, United Kingdom
Reviewed 1 week ago

When you arrive at this hotel you think "WOW" - gold entrance doors lead into a marbled entrance with impressive chandeliers. There are extensive lush gardens and 2 pools - however the gloss stops there. We were shown to our room that had a smell of damp old towels. The room was dated and when we went to sleep there...

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Thank CatHolt
Reviewed 1 week ago

Beautiful property by itc, living up to the standards, Special mention of employees of the hotel very warm n cordial I had an amajing experience transacting with duty manager mr hemendra pratap, he went beyond his way to make every thing possible for us, thnx hemendra, keep up he good work itc.

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Thank Vikas S
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Reviewed 1 week ago

You expect amenities at a five star property, but we were pleasantly surprised by the ITC Mughal's hospitality. We received personalized attention, beginning from the concierge and managers right down to room attendants and restaurant personnel. My husband had expressed a liking for Kitchens of India ready-to-eat packets to the manager during our check-in, and we were surprised with a...

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Helpful?
Thank madhuri k
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Boston, Massachusetts
Reviewed 1 week ago

Overall, we enjoyed our stay. The food was great. We particularly liked the Taj Bano Restaurant, the server P. Moham was great! I am a Platinum member, so I was upgraded to a suite. However, they by accident upgraded my friends who were checking in next to me and I had to call down and ask for my upgrade. The...

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Thank marie291
Mumbai (Bombay), India
Reviewed 1 week ago

I would imagine that the highlight of this hotel is that it's 10 minutes away from the Taj Mahal. Unfortunately, this was my second time staying here and I still haven't visited the Wonder of the World. The rooms are clean and fairly large. The hotel has a bit of a dated feel to it (not a bad thing) but...

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Helpful?
Thank MusicianDiaries
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

New Delhi, India
Reviewed 1 week ago via mobile

The ITC Mughal is a luxurious hotel with a very warm touch. Stayed there on a weekend trip with a few friends and we just didn't want to leave. Agra is a bit chaotic but everything gets forgotten once you enter the hotel. The service is very personalized and the rooms are most comfortable! The hotel is nicely spread out...

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Helpful?
Thank Suhail V
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $94 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stretch to a suite if you can!!”
  • Dining room
  • Lovely bed!!
  • Beverage Station
 of 5 bubbles Commz, 24 Feb 2017 | Read review
“Don't go there”
 of 5 bubbles camlass_10, 23 Feb 2017 | Read review
“We stayed in basic room and it was good”
 of 5 bubbles DasNeha, 16 Feb 2017 | Read review
“Rooms with pool view”
 of 5 bubbles mohammadnaseemk, 15 Feb 2017 | Read review
“mughal suites the best”
 of 5 bubbles reena1206, 13 Feb 2017 | Read review
5 of 5