Hotel Dolphin Grand

Hotel Dolphin Grand

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Avg. C$113 /night, 3/23 - 3/24
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C$95
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About

#4 of 288 hotels in Varanasi
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Rooms
4.7 of 5 bubbles
Value
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Sleep Quality
UDUPI SAGAR - A PURE VEG RESTAURANT, SPECIALITY IN SOUTH INDIAN FOODS and JAIN FOODS Finding a Comfortable and mainly Convenient to all major attractive places and Luxurious 04 star property in City center Varanasi , is quite difficult. But now its not a difficult, We Hotel Dolphin Grand is here for travelers convenient, Comfortable and more luxurious for both pilgrimage and Business Travelers. We have a Pure Veg Restaurant named as UDUPI SAGAR and our Multi-lingual staff speaks Tamil, Telugu, Kannada, English, Malayam and Hindi. Our property is very near to Kasi Vishwanath Temple and other temple are within 01km radius like BHU ( Birla Mandir) and other primary temples. Located in Heart of city where your Vehicle easily gets park, where we can fulfill your shooping needs. Valet Parking is available. All rooms are centralized A/c system with 24 hrs Hot and cold shower ; Mini Fridge , In Room Safe, Room with kettle amenities are available. Rooms are very well maintained and more comfortable for Domestic and Foreign Nationalities. Property has 24 hrs Front desk Concierge, 24hrs housekeeping assistance, 24hrs security. Main ghats like Dashashwamedh ghat, Assi Ghat, Kedar ghat, Harishchandra Ghats are near to our hotel. Happy to serve for our customers in our premises.
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Property amenities
Free High Speed Internet (WiFi)
Airport transportation
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Snack bar
Special diet menus
Car hire
Taxi service
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Hindi, Tamil
Hotel links

Location

Varanasi, A-1, B-12/119 Beside LIC Office, Bhelupur, Varanasi 221010 India
4.9
4.9 of 5 bubbles355 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Dolphin Grand is celebrated by guests for its prime location, nestled close to major attractions while maintaining a tranquil atmosphere, accentuated by trees and meticulous upkeep. The clean, comfortable rooms with modern features receive commendations, though a few guests mention noise and maintenance issues. While opinions on value show some discrepancy, the hotel's amenities, including the helpful travel desk, are well-regarded. Travelers especially appreciate the consistently praised service, with staff members recognized for their warmth and attentiveness. Cleanliness is another highlight, with the hotel's spotless environment earning frequent plaudits.
Location
Central
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed

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Detailed Reviews
Pratibha P wrote a review Feb 2025
Lehigh Valley, Pennsylvania
+1
Hotel's Favourite
5.0 of 5 bubbles
One of the best decisions I made for my trip to Varanasi was to stay at Dolphin Grand.
From the get go, Communications were prompt. After landing in India, I reached out and they established a whatsapp relation with me and kept sending me regular details about what to expect.

I had booked a taxi for myself through them and shared my itinerary. Rajeshji was extremely helpful, understanding and quick with planning.
He found a very knowledgeable guide for me, Rohitji. Not only was Rohitji very dynamic, respectful but he was punctual and alert throughout the trip. At various places he gave me headsup upon what to expect and always kept an eye out for me. It felt like I was with family when I went to different places of worship.

At the Udupi Sagar dining facility that they have, I found the kindest people. Rajputji, Poonam, Lucky and rest of the team were sweet and hospitable. It was a pure Vegetarian place so no stress.
Every food item was prepared wonderfully and they spent time talking to me and giving me a peek into why people here are the best in the world. Their suggestion on menu was perfect.
Hearing them talk made me realize their outlook on life comes from being citizens of the greatest city on earth.
I have to take 2 minutes of my time to just praise how amazing it was to be able to request the ginger,honey,lemon drink that lucky made for my sore throat. His innocent nature and talented efforts made my fatigue gone in 2 minutes.
As a woman in 40's traveling to teerth yatra alone, my happiness was compounded knowing that there are gems like these in service industry.
Dolphin Grand's biggest strength is the staff. Concierge service are excellent, Rajeshji deserves all my gratitude, Rohitji deserves all of my appreciation.
Rajputji, Lucky,Poonam and all of the people at Udupi Sagar deserve my dhanyawad for making the land of Bhole baba, Vishalakshi, Ma Annapoorna so Dhanya! My mother, husband and kids also join in thanking you for taking such good care of me for 4 days from airport to airport.
Hope to see you all again. Namaste.
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Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Kashi is the first city on earth. So make adjustments in your mind and then begin your journey....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Feb 7, 2025
Dear Guest, Namaskar !!! Greetings from Dolphin Hotels, Varanasi ! Thank you so much for your heartfelt and detailed review! We’re absolutely thrilled to hear that Dolphin Grand made such a positive impact on your trip to Varanasi. It’s wonderful to know that our team, from Rajeshji to Rohitji, Rajputji, Poonam, and Lucky, made you feel like part of the family. We’re so glad the personal touches, from the helpful communication to the delicious meals and thoughtful care, added to your experience. Your kind words about our concierge service and the staff’s dedication mean the world to us. We truly believe that it’s the people who make a place special, and we’re so grateful to have had the opportunity to serve you during your Teerth Yatra. Thank you again for sharing your experience so beautifully. We look forward to welcoming you back someday soon. Namaste, and best wishes to you and your family! Regards, Lakshmi Arumugam l 07388890013 Dolphin Hotels, Varanasi.
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Naqieya Haque wrote a review Jan 2025
4.0 of 5 bubbles
This is my second time staying here. The staff especially shamshad and ragunath were very kind and friendly. I was not feeling very well so they allowed us to stay an hour extra for free (and we added another 1 hour extra at a discounted rate.)

The wait staff during dinner and breakfast were alao friendly. The room was a little small for the price and the shower head was not maintained properly so only a trickle of water was coming out but ptherwise everything was perfect.
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Date of stay: January 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Jan 12, 2025
Dear Guest, Namaskar !!! Greetings from Dolphin Hotels, Varanasi ! Thank you for taking the time to share your feedback. We’re delighted to hear that this was your second stay with us and that Shamshad and Raghunath were able to make your experience even better. We're also glad the team was able to accommodate your request for an extra hour. Your comfort is our priority, and we hope you’re feeling better now! We appreciate your kind words about our wait staff during breakfast and dinner. We also value your feedback regarding the room size and the shower head. We’ll make sure to look into the maintenance issue to ensure future guests have an optimal experience. We look forward to welcoming you back for your next stay! Regards, Lakshmi Arumugam l 07388890013 Dolphin Hotels, Varanasi.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Katrina A wrote a review Mar 5
Batemans Bay, Australia
5.0 of 5 bubbles
I booked Dolphin Grand late afternoon near the end of Kumbh Mela festival after a harrowing 24 hours at another hotel. I found the booking process and the concierge front desk personnel to be easy and very accommodating of my late arrival and urgent need at such a busy period. I asked for a higher floor room with garden view and was delighted when I awoke next morning to find it was also sunrise view. Room was spotless, bedding comfortable with variety of pillows, shower lasted more than 2 minutes and good size room. The hotel restaurant was excellent dining specialising in Indian buffet for breakfast and dinner at reasonable price. Hotel is away from Ghats but auto rickshaw is a cheap & easy trip. Staff were super professional, polite and eager to please. I had a seamless stay and would highly recommend as a solo older female traveller from Australia. I felt safe, comfortable and cared for. Hotel organised my taxi to airport with Monu who had great English and kept me entertained. I cannot fault my stay.
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Date of stay: February 2025
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Ask for upper floor on sunrise side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded 2 weeks ago
Dear Guest, Namaskar !!! Greetings from Dolphin Hotels, Varanasi ! Thank you so much for your wonderful review! We are absolutely delighted to hear that your stay at Dolphin Grand was such a positive experience. It’s great to know that our team was able to assist you with your late arrival and make your stay comfortable and seamless, especially during such a busy time in Varanasi. We’re thrilled that you enjoyed your room, the view, and the amenities we offer, and it’s fantastic to hear that the restaurant and staff met your expectations. Your safety and comfort are always our top priorities, and we are so pleased that you felt well cared for throughout your visit. Thank you for recommending us, and we would love to welcome you again on your next trip to Varanasi. Safe travels, and we hope to see you soon! Regards, Lakshmi Arumugam l 07388890013 Dolphin Hotels, Varanasi.
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Cleo M wrote a review Feb 2024
Fremont, California
5.0 of 5 bubbles
If you are looking for the following, you shd stay at Hotel dolphin Grand: Comfortable beds, Pristine cleanliness, larger than many other hotel's rooms and bathrooms, excellent location. For all of these, I give this property 5 stars. I am glad this hotel offers a pure veg restaurant. So I want to offer some constructive suggestions. The food tasted bland. Some south indian dishes did not taste authentic. We ordered yogurt rice and normally, south indians like to eat it with a lemon pickle or a dried curd chilli pickle or avakai. No such pickles were available. Hard to eat yogurt rice with north indian pickles. 2) The imli rice is not the traditional spicy and tangy south Indian tamrind rice. 3) Idlis were soft, would be a nice touch to offer some gunpowder with oil to go with the idlis. 4)My husband ordered Rotis with plain dal and he said it was well made - this was the only dish we could find that was "homestyle". My suggestion is to offer a couple of homestyle dishes without too much butter, ghee etc - example: simple dry aloo subzi, beans sabzi etc.
Another constructive suggestion: Our laundry came back with each individual piece inserted with brown paper and then folded. I consider this a waste of paper and it creates more work for the guest to remove the brown paper, refold it before packing it in suitcase. Maybe they can ask the guest if they wd like the brown paper inserted inside or not when they pick up the laundry. The laundry costs were also higher than even Delhi. So perhaps they can make it more competitive. We paid Rs 720 for more pieces in Delhi and paid ~1150 at Dolphin for less pieces. I thought Delhi was supposed to be the expensive city. If the hotel pays attention to these constructive suggestions, they can be one of the best in the Varanasi area.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Feb 20, 2024
Dear Guest, Namaskar!!! Greetings from Hotel Dolphin Grand!!! Thank you immensely for taking the time to share your detailed feedback about your recent stay at Hotel Dolphin Grand. Your insights are incredibly valuable to us as we continually strive to enhance the experience for all our guests. We are thrilled to hear that you found our hotel to excel in several aspects, including our comfortable beds, pristine cleanliness, spacious rooms and bathrooms, and our excellent location. It brings us immense joy to know that you appreciated our efforts, and we are especially delighted to hear your positive remarks about our pure vegetarian restaurant. Your constructive suggestions regarding our culinary offerings and laundry services have been duly noted. We apologize for any shortcomings you experienced with the taste of our dishes and the presentation of our laundry service. Rest assured, we will review these aspects meticulously with our team to ensure improvements are made promptly. We appreciate your suggestions for enhancing our menu with more authentic South Indian flavors and offering homestyle dishes with simpler preparations. Regarding the laundry service, we understand your concerns about the excess use of brown paper and the pricing. We will certainly reevaluate our processes to minimize waste and offer more competitive pricing without compromising on quality. Your feedback serves as a guiding light for us, and we are committed to making the necessary adjustments to elevate your future experiences with us. We sincerely hope to have the opportunity to welcome you back soon and demonstrate the improvements we have implemented based on your suggestions. Thank you once again for choosing Hotel Dolphin Grand, and please do not hesitate to reach out if there is anything further we can assist you with. Warmest Regards Lakshmi Arumugam I 07388890094 Dolphin Hotels Varanasi
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Seaside10359482146 wrote a review Dec 2024
+1
5.0 of 5 bubbles
The good impression of Hotel Dolphin Grand happened much before we arrived there. We had planned a short one day trip but we had to extend it for two due to flight cancellation. Reception staff Nancy showed great acumen and understanding in a hassle-free extension. I stayed with my British wife who completely loved the customer service and staff behaviour. Not to mention that their restaurant called Udupi Sagar at the ground floor has one of the best recipes created with thoughtful care.
Despite at a central location the noise never entered our room. Our room window faced a peepal and kadam tree making our stay even more pleasurable. In two days we could visit all the major sites and come back for dinner and lunch.
Special thanks to all the polite and kind staff ( Govind, Rangnath and many others)member which embodied the Indian hospitality in true sense and made us feel like अतिथि देवो भवः ( Guest is god).
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Date of stay: December 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Dec 29, 2024
Dear Guest, Greetings from Hotel Dolphin Grand ! Namaskar !!! Thank you for your wonderful review! We're thrilled to hear that Nancy and our team made your stay enjoyable and hassle-free, embodying the true essence of "अतिथि देवो भवः" (Guest is God). It's fantastic that you and your wife appreciated our restaurant, Udupi Sagar, and found tranquility in your room despite our central location. We strive to create memorable experiences and are grateful for your kind words about our staff. We look forward to welcoming you back for another delightful stay at Hotel Dolphin Grand! Thanks and Regards, Lakshmi Arumugam I 07388890013 Dolphin Hotels, Varanasi.
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Bernadette M wrote a review Feb 2025
Drogheda, Ireland
4.0 of 5 bubbles
Enjoyable stay overall.

Staff throughout the hotel were friendly and did their best to help. We found most of them didn’t understand English but they referred on to someone who did!

We had an upgraded room which was larger than others so we had lots of space and enjoyed the seating area.

Bed and pillows were comfortable and as we were at the back of the hotel it was lovely and quiet so we slept well.

Food was fair but being strictly vegan limited the choices. We enjoy soup at dinner time but on both nights the soup was fiery hot and extremely salty so we left it behind.

Pickup and drop off at the Airport was very convenient. It cost 1,100 INR each way. The journey takes an hour so very good value.

As value goes, the hotel for two nights (with dinner and breakfast) was more expensive than any other hotel we’ve stayed at in India at over €400 and it didn’t have the same facilities or variety of food.

That said, we were about 10 minutes walk from the river Ganges and only a few steps from the edge of the old town so the location is definitely good.
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Date of stay: February 2025
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Feb 7, 2025
Dear Guest, Namaskar !!! Greetings from Dolphin Hotels, Varanasi ! Thank you for sharing your detailed feedback! We're so glad to hear you had an enjoyable stay overall and that you appreciated the friendly staff, spacious upgraded room, and quiet surroundings. We're also happy the airport transfers were convenient and offered good value. We truly value your input about the food, and we apologize that the soups didn’t meet your expectations. We'll certainly look into adjusting the seasoning and spice levels to better suit different preferences, especially for our vegan guests. We also understand your concerns regarding the cost. While we strive to provide great value in terms of location and service, we appreciate your perspective and will take this into account for future improvements. Thank you again for your review. We hope to welcome you back and provide an even better experience next time! Regards, Lakshmi Arumugam l 07388890013 Dolphin Hotels, Varanasi.
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Tourist29375883618 wrote a review Mar 2024
Bengaluru, India
5.0 of 5 bubbles
Dolphin Grand is a hotel that is comfy and at a great location in Varanasi. The hotel location is just bordering the core areas of Varanasi and hence one can reach by car without much traffic from/to airport. The hotel is relatively new and hence looks clean and well employed. You can expect all the basic needs in the room and their exec double room has ample space to stay. Lakshmi Arumugam leads a great team at this hotel and the staff are courteous and always ready to help. There is a restaurant inside the hotel and the food here is wonderful with north-south options and variety. Our stay has truly been a memorable one and looking forward to visit and stay again this great ancient city.
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: The hotel helps with a quick dry cleaning service. Helpful when you bring back wet clothes after...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Mar 25, 2024
Dear Guest, Namaskar!!! Greetings from Hotel Dolphin Grand!!! Thank you so much for taking the time to share your wonderful experience at Dolphin Grand. We are delighted to hear that you found our hotel to be comfortable and conveniently located in Varanasi. It's fantastic to know that you appreciated the cleanliness and well-appointed facilities of our relatively new establishment. Providing exceptional service and making our guests feel welcome is always our top priority. We are thrilled that you enjoyed the culinary offerings at our restaurant and that you found the variety of North and South options to your liking. It's our pleasure to provide a memorable dining experience for our guests. We look forward to welcoming you back on your next visit to this ancient and vibrant city. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. Warmest Regards Lakshmi Arumugam I 07388890094 Dolphin Hotels Varanasi
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Michelle C wrote a review Nov 2024
5.0 of 5 bubbles
We stayed at the hotel for 9 nights & cannot recommend it highly enough. The staff were always willing to help, the location was great & the food was fantastic. Despite being in a very good location the noise from the street was not audible which helped a great deal & the rooms are very comfortable. Thanks to all the staff for helping our yoga group & for the support during the additional days we stayed.
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Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Nov 23, 2024
Dear Guest, Namaskar!!! Greetings from Hotel Dolphin Grand!!! Thank you so much for your wonderful review! We're thrilled to hear that you and your yoga group had such a positive experience during your 9-night stay with us. It's great to know that our location, comfortable rooms, and quiet atmosphere met your expectations. We're especially glad that our team could provide you with the support you needed and make your stay more enjoyable. We truly appreciate your kind words about our staff and the food—we'll be sure to pass along your compliments to the team. It was a pleasure hosting you, and we hope to welcome you back soon for another relaxing stay. Warmest Regards Lakshmi Arumugam I 07388890013 Dolphin Hotels Varanasi
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RB wrote a review Jun 2024
Mumbai, India
4.0 of 5 bubbles
This was my first time in Varanasi. I zeroed in on this hotel since it’s 15mins walk to Kedar ghat and approx 1.5kms to Dashashwamedh ghat. With lot of scepticism I booked this hotel for just two days. On arriving I was happy to see the property was very new. The rooms are decent size however felt fresh and comfortable. Very comfortable bed and pillows. Air conditioning worked well. Room had a smart TV, mini fridge, digital locker, bathroom amenities, in room slippers. The front desk staff, housekeeping staff and restaurant staff were very courteous, polite and helpful. Was very happy with their interactions and service provided. I liked this hotel so much that I ended up extending my stay with them for 5 days.
The laundry service is another good reason to pick this hotel because it is express laundry and returned well packed.
Since the staff quoted it’s a 4star property I expect unlimited packaged drinking water bottles and not limited to 4.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Jun 3, 2024
Dear Guest, Namaskar!!! Greetings from Hotel Dolphin Grand!!! Thank you for choosing our hotel for your stay in Varanasi and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your time at our property and appreciated the convenient location, comfortable rooms, and the range of amenities we offer. It is wonderful to know that our front desk, housekeeping, and restaurant staff were able to make your stay pleasant with their courteous and helpful service. We are also pleased that you found our laundry service to be a highlight of your stay. Regarding the availability of packaged drinking water, we appreciate your feedback. We strive to provide a high level of service to all our guests, and your comments will help us improve. We will certainly take your suggestion into consideration to enhance the experience for future guests. We are delighted that you extended your stay with us and hope to have the pleasure of welcoming you back on your next visit to Varanasi. Warmest Regards Lakshmi Arumugam I 07388890094 Dolphin Hotels Varanasi
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Jennifer W wrote a review Apr 2024
Irvine, California
5.0 of 5 bubbles
Literally the best service I received in more than two weeks in India, going around to a handful of cities staying at hotels and Airbnbs that were all pretty nice. The food was truly fantastic (yes, even a hotel buffet!), and everyone from the front desk workers to the attentive servers in the restaurant to the doorman seemed to go above and beyond to help us out and make our stay pleasant. The building itself looks very unassuming from the chaotic street, but the soundproofing and views were great. When there was an issue with maintenance in my room and I asked to be moved, it was done within 5 minutes of my request. I would 1000% recommend this hotel to anybody staying in Varanasi.

The only constructive criticism I have is that the in-room massage therapists need more training to match the service quality of the rest of the hotel staff. My friend and I both got massages, and his therapist took four phone calls during the massage. Mine took only one call, but spent half of the time watching videos on her phone while half-heartedly massaging me. She also asked me for a bottle of water from my fridge before starting the massage. Not really an issue to provide that to her, but unclear why she needed it, since she didn’t actually finish the water, and left it on the table when she left. The price was extremely affordable, but frankly, I’d happily pay more for a massage that was as good what the rest of the hotel provided.
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lakshmi Arumugam, General Manager at Hotel Dolphin Grand
Responded Apr 2, 2024
Dear Guest, Namaskar!!! Greetings from Hotel Dolphin Grand!!! Thank you very much for taking the time to share your detailed feedback with us. We are thrilled to hear that you had such a wonderful experience during your stay at our hotel and that our team was able to exceed your expectations in terms of service quality and attentiveness. It's always rewarding to know that our efforts to ensure guest satisfaction are appreciated. We deeply apologize for the less-than-ideal experience you had with the in-room massage service. Your feedback is invaluable to us, and we will certainly address this issue with our spa team to ensure that necessary steps are taken to improve the training and professionalism of our therapists. Providing a relaxing and rejuvenating experience for our guests is of utmost importance to us, and we regret that we fell short in this aspect during your visit. Please rest assured that your concerns have been taken seriously, and we will make every effort to rectify the situation to ensure that future guests do not encounter similar issues. We genuinely appreciate your candid feedback, as it helps us to continuously improve our services and enhance the overall guest experience. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Warmest Regards Lakshmi Arumugam I 07388890094 Dolphin Hotels Varanasi
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Katrina A wrote a tip Mar 5
Batemans Bay, Australia76 contributions19 helpful votes
5.0 of 5 bubbles
"Ask for upper floor on sunrise side"
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kishore n wrote a tip Feb 2025
2 contributions
3.0 of 5 bubbles
"I would look for another place "
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Pratibha P wrote a tip Feb 2025
Lehigh Valley, Pennsylvania10 contributions
5.0 of 5 bubbles
"Kashi is the first city on earth. So make adjustments in your mind and then begin your journey. You will find Mahadeva-Mataji everywhere. "
Read full review
Journey24395955915 wrote a tip Dec 2024
1 contribution
5.0 of 5 bubbles
"Have an excellent experience"
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Road29870687970 wrote a tip Dec 2024
1 contribution
5.0 of 5 bubbles
"Just go there and enjoy your stay!"
Read full review
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PRICE RANGE
C$111 - C$185 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Dolphin International
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Dolphin Grand - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Dolphin Grand
Which popular attractions are close to Hotel Dolphin Grand?
Nearby attractions include Baba Black Sheep (0.1 km), Balaji Travels (0.08 km), and Veave's Studio (0.1 km).
What are some of the property amenities at Hotel Dolphin Grand?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Dolphin Grand?
Guests can enjoy free breakfast, an on-site restaurant, and a free welcome drink during their stay.
Is parking available at Hotel Dolphin Grand?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Dolphin Grand?
Conveniently located restaurants include Kerala Cafe, Iba Cafe & Restaurant, and Udupi Sagar.
Does Hotel Dolphin Grand have airport transportation?
Yes, Hotel Dolphin Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Dolphin Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Dolphin Grand offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Dolphin Grand?
The staff speaks multiple languages, including English, Hindi, and Tamil.
Are there any historical sites close to Hotel Dolphin Grand?
Many travellers enjoy visiting Batuk Bhairav Mandir (1.0 km), Chet Singh Ghat (0.7 km), and Ramnagar Fort (4.0 km).
Is Hotel Dolphin Grand accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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