Hotel Heritage Inn
B-3/26-A,Shivala near Assi Ghat, Varanasi 221001 India
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Avg. C$118 /night, 3/16 - 3/17
C$118
per night
C$82
per night
C$46
per night
Mar
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Mar 16
Today
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#33 of 287 hotels in Varanasi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Heritage Inn has 11 Hotel rooms with Interior Decor of each Room being Unique. These also include 2 elegantly designed Heritage Rooms with a distinguished Heritage Theme. All of our guest rooms offer turndown service and a wide range of amenities, including complimentary broadband Internet access, television with over 100 channels and a bottle of packaged drinking water provided daily. Relax in the oasis of comfort provided by our spacious rooms with the option of interconnecting, city view or river view.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Airport transportation
Rooftop terrace
24-hour security
24-hour front desk
Restaurant
Rooftop bar
Breakfast buffet
Breakfast in the room
Kids' meals
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Air conditioning
Desk
Room service
Seating area
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Sofa
Telephone
Bottled water
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Hindi
Location
B-3/26-A,Shivala near Assi Ghat, Varanasi 221001 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Varanasi Airport
22.7 km•
See all flights
Rental Cars
32 Restaurants
within 0.5 kilometers
Reviews
4.0
954 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Heritage Inn, celebrated for its vibrant atmosphere and well-decorated spaces, wins over guests with its excellent value, boasting modern comforts at a reasonable price. Nestled in a prime location, the hotel allows easy exploration of Varanasi's attractions. While most guests enjoy clean, comfortable rooms, a few have encountered disruptions from renovations.
The rooftop restaurant's cuisine receives commendations, despite some remarks about faulty AC units. The staff's attentive service enhances the experience, and the hotel's cleanliness is uniformly extolled by visitors.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Traveller rating
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- 46
- 57
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Detailed Reviews
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Although the street does not invite you to stay in this establishment (narrow and dirty), the truth is that we have been very happy with the treatment received, one of the best in India. They have everything very well organized, including transfers and guided tours with the hotel's own workers. Furthermore, right upon arrival they offered us a better room than what we contracted for our greater comfort without paying any additional cost. We would 100% repeat the accommodation.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the Heritage Inn Hotel during my trip to Varanasi and I cannot recommend it highly enough. The staff was incredibly kind, always attentive to my needs and extremely responsive. The mattresses were exceptionally comfortable, ensuring nights of restful sleep after busy days exploring the city. Additionally, the hotel's location is ideal, just a 5-minute walk from the famous ghat, allowing you to fully enjoy the vibrant atmosphere of Varanasi. My stay at the Heritage Inn Hotel was a wonderful experience and I am already planning to return there on my next trip to the area.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
My family had to visit Varanasi and I was a bit concerned about their trip as all of them are quite elderly (all aged 65+). I booked their stay at the hotel heritage inn on someone's recommendation and did not regret the decision at all. I coordinated with Mr. Ashim Tripathi and he ensured an exceptionally smooth stay and also arranged vehicle facility and guide for their trip.
My family experienced a hassle free and memorable pilgrimage. They were very satisfied with the quality of the rooms and food served at the hotel and with the way the hotel staff dealt with them . I thank the staff at hotel heritage inn esp. Mr. Ashim Tripathi for making their stay very comfortable.
My family experienced a hassle free and memorable pilgrimage. They were very satisfied with the quality of the rooms and food served at the hotel and with the way the hotel staff dealt with them . I thank the staff at hotel heritage inn esp. Mr. Ashim Tripathi for making their stay very comfortable.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Faced a few issues at the accomodation- air conditioning in the room didn’t work and the temperature in the room was 31 degrees. Sheets and pillows were very dirty. Accomodation is going through major renovations which caused a lot of inconvenience. Some of the staff will try and force you to plan your day as per their agenda. Carry water with you as only 1 small bottle is supplied per person per day. Roof top restaurant is not clean and un hygienic and very hot. Overall didn’t have a pleasant experience.
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Date of stay: April 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Awful place for the price but a good location. Stayed here for 2 nights and had no hot water - so cold showers throughout the stay. We complained but no discount or concessions to the room rates as a result. I wouldn’t recommend this place, having hot water is pretty basic for a hotel and at this price, it’s the minimum you expect.
We also had food here, the service was poor, lack of communication and our order (because it was a big order) was pushed to the end of the queue. The doorman and the cleaners were extremely friendly and good at catering (even though getting towels took around 40 minutes to receive!).
They don’t even allow international card payments, how do we pay!
I would look elsewhere, I do not recommend this place.
We also had food here, the service was poor, lack of communication and our order (because it was a big order) was pushed to the end of the queue. The doorman and the cleaners were extremely friendly and good at catering (even though getting towels took around 40 minutes to receive!).
They don’t even allow international card payments, how do we pay!
I would look elsewhere, I do not recommend this place.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Â Good location, but if you want cold showers this is the place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
liked the ambience and the food equally. The food quality is really upmarket.The prices are okay. I liked kulfi in rabdi and also the rotis which were soft. The food is not too... This hotel is located in the most busy and best location with the best menu to completely satisfy your tummy
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â liked the ambience and the food equally. The food quality is really upmarket.The prices are okay....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After reading other reviews, raving about the cleanliness of the rooms, I say the housekeeping staff forgot to mop our floor. It was very dirty. The bathroom had no barrier at the shower. It was total open plan and the floor dropped away from the shower so instead of the water going down the drain, it pooled on the floor around the vanity, near the bathroom door. It was never dry the whole 3 nights we stayed. The wifi would drop in and out all the time and the connection was weak.
Now for the positives. The location is great, close to the ghats. The staff are very helpful and pleasant.
The rooftop restaurant is the best. The menu & price were great. The food yummy. We ate every breakfast & dinner there. I have to say, the service was not fast and the young staff appeared new and awkward but that added to the charm. The restaurant manager, JAY PRAKASH PAL is awesome. He always greeted us with a smile and he has a good memory with our orders. I wish him and his wife and daughters a happy and healthy life.
Now for the positives. The location is great, close to the ghats. The staff are very helpful and pleasant.
The rooftop restaurant is the best. The menu & price were great. The food yummy. We ate every breakfast & dinner there. I have to say, the service was not fast and the young staff appeared new and awkward but that added to the charm. The restaurant manager, JAY PRAKASH PAL is awesome. He always greeted us with a smile and he has a good memory with our orders. I wish him and his wife and daughters a happy and healthy life.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

If it were the look of the street the hotel is on, you would never stay there. Narrow, dirty and with smelly sewage running on both sides of the street. Although this will be a municipal responsibility, the hotel itself should invest in having more adequate access.
The dining room on the terrace is very pleasant and cool if they have turned on the air conditioning. This is not always the case and sometimes you have to eat in very uncomfortable heat.
The outdoor terrace to have a drink at night when the temperatures are more acceptable is very pleasant.
The elevator starts on the first floor so you don't escape climbing a first flight of stairs and suffering from very oppressive heat inside.
The dining room on the terrace is very pleasant and cool if they have turned on the air conditioning. This is not always the case and sometimes you have to eat in very uncomfortable heat.
The outdoor terrace to have a drink at night when the temperatures are more acceptable is very pleasant.
The elevator starts on the first floor so you don't escape climbing a first flight of stairs and suffering from very oppressive heat inside.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a very nice experience while staying at the Heritage Inn Hotel. It is situated in a lively and picturesque area of Varanasi, with different kinds of shops and within walking distance to the Ganges River and the ghats (steps leading to the Ganges).
The hotel has a rooftop restaurant and terrace with tasty, fresh food. The room and bathroom were very clean, our room even had a tiny closed terrace with a rocking chair. The room had a TV, a mini fridge, air conditioning and an electric celeing fan.
The staff was friendly and ready to help. The hotel offered transporation when this was needed and we also had the services of a good and knowledgeable guide (independent guide), Mr. Akash, who also collaborates with the hotel.
The hotel is safe, clean, has a good ratio price - quality and makes a good choice for a stay in Varanasi.
The hotel has a rooftop restaurant and terrace with tasty, fresh food. The room and bathroom were very clean, our room even had a tiny closed terrace with a rocking chair. The room had a TV, a mini fridge, air conditioning and an electric celeing fan.
The staff was friendly and ready to help. The hotel offered transporation when this was needed and we also had the services of a good and knowledgeable guide (independent guide), Mr. Akash, who also collaborates with the hotel.
The hotel is safe, clean, has a good ratio price - quality and makes a good choice for a stay in Varanasi.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros:
Buffet breakfast was fresh and on time.
Staff was courteous
Cons:
Hotel is in a very narrow lane and is barely approachable by road.
They do not have their own parking, parking is done in the hospital campus near by
Not so clean rooms, mattress was completely dismantled.
Water bottles were sold at 32 INR instead of 20
Buffet breakfast was fresh and on time.
Staff was courteous
Cons:
Hotel is in a very narrow lane and is barely approachable by road.
They do not have their own parking, parking is done in the hospital campus near by
Not so clean rooms, mattress was completely dismantled.
Water bottles were sold at 32 INR instead of 20
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Date of stay: December 2022
Value
Service
Sleep Quality
Room Tip:Â Do not choose the standard room. they are really small and smelly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes shoure but if you traveling together then no problam
Standard Room was very small. They may have family room.Any way price was high for such a hotel..
"liked the ambience and the food equally. The food quality is really upmarket.The prices are okay. I liked kulfi in rabdi and also the rotis "Read full review
"Very close to Ghat. Ever smiling & helpfull staff made our stay really special. My 72 year old mum too said she loved the place."Read full review
…
PRICE RANGE
C$57 - C$95 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Heritage Inn
Which popular attractions are close to Hotel Heritage Inn?
Nearby attractions include Bala Ji Handicraft (0.4 km), The Bed Silk & Pashmina (0.4 km), and Ganga Aarti (0.4 km).
What are some of the property amenities at Hotel Heritage Inn?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Heritage Inn?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Heritage Inn?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Heritage Inn?
Conveniently located restaurants include Aum Cafe, Ashish Cafe, and Pizzeria Vaatika Cafe.
Does Hotel Heritage Inn have airport transportation?
Yes, Hotel Heritage Inn offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Heritage Inn?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Hotel Heritage Inn?
Many travellers enjoy visiting Batuk Bhairav Mandir (1.6 km), Chet Singh Ghat (0.3 km), and Ramnagar Fort (3.3 km).