Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Ramada Plaza by Wyndham JHV Varanasi, Cantonment
The Mall Road Cantonment, Varanasi 221002 India
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Avg. C$214 /night, 3/16 - 3/17
C$247
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per night
C$148
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About
#28 of 287 hotels in Varanasi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ramada Plaza by Wyndham JHV Varanasi is a luxury hotel in Varanasi which redefines hospitality beyond boundaries. Stylish spaces coupled with discreet luxury and impeccable service renders this Varanasi hotel a unique flavor. Lined with handpicked contemporary art throughout the public and private spaces and natural surroundings ensures a seamless blend of the rich culture of this rustic yet vibrant city with elevated standard of style, design and decor. State-of-the-art technology and amenities for commerce, leisure and relaxation makes the Ramada Plaza JHV hotel an ideal choice for guests seeking accommodation in Varanasi. The luxury rooms & suites are models of personal touch and superior amenities and services. Access to indulgent restaurants with world cuisine and Indian speciality restaurant, a day gym, spa and salon and spacious banquet rooms guarantee a gamut of innovative and inspired moments of celebration. The adjoining JHV shopping mall extends the freedom of options to multiplex, shopping & dine out with all time favourites like McDonald's & Pizza Hut.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Kids pool
Airport transportation
Valet parking
Wifi
Paid wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Pool / beach towels
Swimming pool toys
Infinity pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Modern
Languages Spoken
English, Hindi
Location
The Mall Road Cantonment, Varanasi 221002 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
Varanasi Airport
17.2 km•
See all flights
Rental Cars
20 Restaurants
within 0.5 kilometers
Reviews
4.0
2,475 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Ramada Plaza by Wyndham JHV Varanasi in Cantonment garners praise for its friendly staff and clean, inviting atmosphere, with many guests appreciating the proximity to local sights and shopping conveniences. However, opinions on value are divided, with some guests feeling charges are excessive, while others are satisfied with the pricing and amenities.
Despite the general appreciation for housekeeping, criticisms arise regarding outdated rooms and the need for renovations, alongside occasional noise disturbances. Guests have also called out inconsistencies with advertised amenities and service speed.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Detailed Reviews
The Ramada Plaza JHV in Varanasi offers a pleasant and comfortable stay. The hotel's location is a standout feature, as it overlooks the serene Ganges River, providing stunning views. The staff is welcoming and attentive, ensuring a warm welcome for guests.
The rooms are spacious, well-furnished, and clean, making for a relaxing stay. However, some areas of the hotel could benefit from a bit of renovation to maintain its luxury status. The dining options are varied, with delicious Indian and international cuisine, although prices are on the higher side.
The hotel's pool and fitness facilities are well-maintained, and the spa offers a range of rejuvenating treatments. For business travelers, the conference facilities are well-equipped.
Overall, Ramada Plaza JHV offers a blend of comfort and convenience in an exceptional location. While there are minor areas for improvement, it's a solid choice for those looking to explore the spiritual and cultural wonders of Varanasi with a touch of luxury.
The rooms are spacious, well-furnished, and clean, making for a relaxing stay. However, some areas of the hotel could benefit from a bit of renovation to maintain its luxury status. The dining options are varied, with delicious Indian and international cuisine, although prices are on the higher side.
The hotel's pool and fitness facilities are well-maintained, and the spa offers a range of rejuvenating treatments. For business travelers, the conference facilities are well-equipped.
Overall, Ramada Plaza JHV offers a blend of comfort and convenience in an exceptional location. While there are minor areas for improvement, it's a solid choice for those looking to explore the spiritual and cultural wonders of Varanasi with a touch of luxury.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manmeet kaur, Guest Services / Front Office at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded Nov 7, 2023
Dear Guest, Namaskar!! Thank you for your generous review on this forum. It was such a pleasure to have you stay with us and thank you for sharing your experience. I am happy that you loved the warm and gracious hospitality provided by the team. Thank you for highlighting our services. We are in the business of creating memories and I am happy that we were able to create a home away from home experience for you. Thanks for appreciating our team; same has been shared with them. The entire team feels so motivated knowing that you personally recognized their efforts. Once again, please accept my heartiest gratitude for appreciating the experiences and we look forward to welcoming you back to Ramada Plaza by Wyndham JHV Varanasi. Warm Regards, Manmeet Kaur Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Facility is in very good location and spacious. Rooms are neat and clean. The beds can be of better quality makes squeaky noise. Water flow on the shower stops abruptly for a min or so and starts again. Breakfast was decent. Bit pricey for overall service offered.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashish Tiwari
, Guest Services / Front Office at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded Feb 5, 2024
Dear Guest, Thank you for your generous review on Trip Advisor. It was such a pleasure to have you stay with us and thank you for sharing your experience. I am happy that you loved the warm and gracious hospitality provided by the team. Thank you for highlighting our services. We have noted your observation on squeaky noise and water flow, believe us corrective measures are already in place. Constructive suggestions have always been a source of immense help in not only maintaining but also for improving our quality standards. We look forward for your next visit to experience the change yourself. Warm Regards Manmeet Kaur Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This was my first time at Ramada Varanasi. The ladies at front desk weren’t very professional, attentive or helpful. Inspite of booking a Superior room with King Bed they offered me to take a club room with twin bed and change the next day. When I refused, they kept persuading me to have a look at the club room. After my firm denial to do so I was asked to wait and then another 5 mins I given my key. If they had a room, why wouldn’t they give me that in the first place. What’s the point of prior booking if I have to wait for even a minute after a long travel and lack of sleep.
Even after reaching my room when I happen to call the front desk about issues with my wifi, they lacked attentiveness and I could hear them trying to hold their laugh rather than focusing on what my issue was. Found them extremely unprofessional. Infact just that experience itself had me change my mind and book another hotel immediately after check in, for further stay during my 8 day trip, instead of extending with Ramada itself.
However if I ever had to come back to Ramada Varanasi, that would be because of the staff at breakfast buffet, in room dining staff ant dinner and the housekeeping staff. They were so welcoming and warm. And always ready to help in the best way possible.
Rooms definitely need to be renovated. The carpets looked very old, holders in the washroom broken. Room appearance lacked the upscale 5 star property look because of which I felt the rooms are overpriced.
Even after reaching my room when I happen to call the front desk about issues with my wifi, they lacked attentiveness and I could hear them trying to hold their laugh rather than focusing on what my issue was. Found them extremely unprofessional. Infact just that experience itself had me change my mind and book another hotel immediately after check in, for further stay during my 8 day trip, instead of extending with Ramada itself.
However if I ever had to come back to Ramada Varanasi, that would be because of the staff at breakfast buffet, in room dining staff ant dinner and the housekeeping staff. They were so welcoming and warm. And always ready to help in the best way possible.
Rooms definitely need to be renovated. The carpets looked very old, holders in the washroom broken. Room appearance lacked the upscale 5 star property look because of which I felt the rooms are overpriced.
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Date of stay: May 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashish Tiwari
, Guest Services / Front Office at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded May 9, 2024
Dear Guest, We sincerely apologize for the disappointing experience you had during your recent stay at Ramada Varanasi. Your feedback is crucial to us, and we deeply regret any inconvenience or dissatisfaction caused. We apologize for the lack of professionalism, attentiveness, and helpfulness displayed by our front desk team. Your experience does not reflect the high standards of service we aim to provide, and we are addressing this issue with our team to ensure that all guests are assisted promptly and courteously. We understand your frustration with the room allocation process and the delay in receiving your room key. We are reviewing our procedures to ensure a smoother and more efficient check-in experience for our guests. Regarding the issues with the room, including Wi-Fi connectivity and the overall appearance, we apologize for any inconvenience caused. We are conducting a thorough inspection of our rooms and facilities to identify areas for improvement and ensure that our guests have a comfortable and enjoyable stay. We are pleased to hear that you had positive interactions with our breakfast buffet staff, in-room dining staff, dinner staff, and housekeeping team. We will convey your appreciation to them, as they are committed to providing exceptional service and making our guests feel welcome. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience that reflects our commitment to guest satisfaction. Warm regards, Ashish Tiwari (Asst. Front Office Manager)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with my family for three days and had booked three rooms between the 1st and 4th of August. This was by far our absolute worst experience in a hotel.
The rooms we were shown were incredibly suffocating and reeked of cigarette smoke. When we asked the staff to show us different rooms or open the windows because we had two asthmatic patients with us, they refused to do either.
After much insistence, they showed us other similar rooms but demanded we pay more if we wanted to switch.
The wifi was virtually useless, and most of our devices were not even able to connect. When we complained, they asked us to pay more for a decent wifi connection.
Most of the amenities advertised on the website are completely bogus and never existed. They falsely advertise having a hot tub, an indoor tennis court, an outdoor tennis court, and a games room. The amenities that did exist at some point, like the gift shop, lounge, cafe, and steam room, were all under construction and had been shut down for a while.
To make things worse, we could not sleep due to the constant hammering sounds from the construction in the rooms above us. We also couldn't have the breakfast buffet or eat in any of the restaurants because of the fumes from the painting and hammering in the main lobby right outside the restaurants.
Every day, the electricity in the entire hotel would trip roughly 5-6 times for about half a minute each time.
Whenever we requested that they stop the painting work so we could eat or the hammering so we could sleep, they would just say that they had construction going on throughout the entire hotel and could not stop the work. Renovation at this scale had apparently been ongoing for more than a year with the property still open and running.
The management seemed to be either uninformed about the issues in the hotel or just didn't care.
The only good thing was that the food being served was edible, and the service from housekeeping and during dinner was decently fast.
The property is an unsafe and unhealthy place to stay and should be thoroughly reviewed by consumer court for false advertisement of amenities and harassment of the guests staying there.
Completely spoiled our vacation.
The rooms we were shown were incredibly suffocating and reeked of cigarette smoke. When we asked the staff to show us different rooms or open the windows because we had two asthmatic patients with us, they refused to do either.
After much insistence, they showed us other similar rooms but demanded we pay more if we wanted to switch.
The wifi was virtually useless, and most of our devices were not even able to connect. When we complained, they asked us to pay more for a decent wifi connection.
Most of the amenities advertised on the website are completely bogus and never existed. They falsely advertise having a hot tub, an indoor tennis court, an outdoor tennis court, and a games room. The amenities that did exist at some point, like the gift shop, lounge, cafe, and steam room, were all under construction and had been shut down for a while.
To make things worse, we could not sleep due to the constant hammering sounds from the construction in the rooms above us. We also couldn't have the breakfast buffet or eat in any of the restaurants because of the fumes from the painting and hammering in the main lobby right outside the restaurants.
Every day, the electricity in the entire hotel would trip roughly 5-6 times for about half a minute each time.
Whenever we requested that they stop the painting work so we could eat or the hammering so we could sleep, they would just say that they had construction going on throughout the entire hotel and could not stop the work. Renovation at this scale had apparently been ongoing for more than a year with the property still open and running.
The management seemed to be either uninformed about the issues in the hotel or just didn't care.
The only good thing was that the food being served was edible, and the service from housekeeping and during dinner was decently fast.
The property is an unsafe and unhealthy place to stay and should be thoroughly reviewed by consumer court for false advertisement of amenities and harassment of the guests staying there.
Completely spoiled our vacation.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Â Avoid the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashish Tiwari
, Guest Services / Front Office at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded Aug 8, 2024
Dear Guest, I sincerely apologize for the experience you and your family endured during your recent stay at Ramada JHV Varanasi. Your feedback has left us extremely concerned, and I want to personally address the issues you’ve raised. Firstly, I am deeply sorry for the discomfort caused by the suffocating rooms and the smell of cigarette smoke. We should have been more responsive to your needs, especially given the health conditions of your family members. It is unacceptable that you were asked to pay more to switch rooms, and I apologize for the lack of empathy shown in this situation. I understand your frustration with the poor Wi-Fi connectivity and the additional charges proposed for a better connection. This is not the standard we strive to provide, and I will ensure this issue is addressed immediately. Regarding the advertised amenities, I am truly sorry that many of them were either non-existent or unavailable due to ongoing renovations. The construction work, noise, and fumes clearly disrupted your stay, however renovation information given prior only. We should have done a better job managing the renovation process to minimize its impact on our guests. The frequent electricity outages and the ongoing disturbances from construction are completely unacceptable. I understand how this, combined with the false advertising, could lead to such a disappointing experience. I appreciate your positive remarks about the food and the efforts of our housekeeping and dinner service staff. However, this does not excuse the numerous issues you encountered. Your comments will be thoroughly reviewed with our management team, and immediate corrective measures will be taken. We are committed to rectifying these problems and ensuring that no other guest has to go through a similar experience. Please know that we take your feedback seriously and will be investigating these matters in detail. Should you wish to discuss your experience further or require any assistance, please do not hesitate to contact me directly. Once again, I apologize for the distress caused, and I hope we can find a way to make amends. Warm Regarsds, Ashish Tiwari (Front Office Manager)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We returned to this property after 5 years and the deterioration made me awestruck. Staff at check-in didn’t orient us to facilities, credit card POS machines didn’t work and a young girl porter was allowed to drop our bags.
Food is below average and we would strongly recommend against eating at any of their in-house restaurants. Chefs cannot dish up even basic Indian cuisine. Value for money is extremely poor. Try out alternatives in town which are hygienic. Bottled water was nearly $6 which is extortionate.
The incident which most shook our faith in this property and Ramada in general is that a young couple with their ?2 year old were having breakfast in the restaurant. The child had an accident falling off the wooden chair and crushing a finger tip. Untrained staff didn’t offer any first aid and on requesting their kit we were appalled to see that it lacked anything of use. There were no sterile supplies or even gloves. We advised the staff and parents to make arrangements to send the child to a hospital. However neither the duty manager nor any other authority appeared to assist. We saw the young shocked parents walk afoot outside the property towards the street with a wailing child. When we later confronted the reception the duty manager appeared to shrug off any responsibility. On suggesting he follow up on those guests and check his awful first aid kit and training there was no acknowledgement that there was anything wrong. Next to us another group of women were complaining of a dead mouse in their room and management were denying compensation. This property needs urgent review to meet basic health and safety standards and until then it’s unsafe to stay.
Food is below average and we would strongly recommend against eating at any of their in-house restaurants. Chefs cannot dish up even basic Indian cuisine. Value for money is extremely poor. Try out alternatives in town which are hygienic. Bottled water was nearly $6 which is extortionate.
The incident which most shook our faith in this property and Ramada in general is that a young couple with their ?2 year old were having breakfast in the restaurant. The child had an accident falling off the wooden chair and crushing a finger tip. Untrained staff didn’t offer any first aid and on requesting their kit we were appalled to see that it lacked anything of use. There were no sterile supplies or even gloves. We advised the staff and parents to make arrangements to send the child to a hospital. However neither the duty manager nor any other authority appeared to assist. We saw the young shocked parents walk afoot outside the property towards the street with a wailing child. When we later confronted the reception the duty manager appeared to shrug off any responsibility. On suggesting he follow up on those guests and check his awful first aid kit and training there was no acknowledgement that there was anything wrong. Next to us another group of women were complaining of a dead mouse in their room and management were denying compensation. This property needs urgent review to meet basic health and safety standards and until then it’s unsafe to stay.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip:Â Avoid this property as there are better options both for bed and meals in this city. Beware of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a terrible hotel. On check-in I opted to pay in Indian rupees, they converted the transaction to pounds without my consent, which added ÂŁ30 to the cost of the stay. When I complained they would not back down, saying it was a standard charge which was incorrect. The breakfast service was terrible, we had to wait around 20 minutes for an omelette and repeatedly remind them. The fridge wasn't working in the room and the water in the room wasn't hot. This is not a 5 star hotel.
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Date of stay: October 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Make sure they don't add a currency conversion fee on to your bill without your consent.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manmeet kaur, Guest Services / Front Office at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded Nov 4, 2024
Dear Guest, Thank you for taking the time to share your experience. We apologize for the challenges you faced with the currency conversion fee and the delay in breakfast service. Please know that we’re currently reviewing our payment policies to ensure transparency regarding currency conversions and addressing delays in our breakfast service to improve efficiency. We value your feedback and would like to welcome you back to experience the improved services. If there’s anything we can assist you with further, please feel free to reach out. Warm regards, Ashish Tiwari (Front Office Manager)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel looked good while booking, because of it's brand name.
When we arrived the experience turned into a nightmare and slowly we noticed numerable things which were not in line with the standards of a 5 star hotel.
1. No baggage scan at the hotel.
2. Nobody to receive the guests at night, no one to help with the luggage, we arrived late at night, however the staffing we found in this hotel were like 2 security staff and 2 in the reception.
3. Room service was also slow and orders were missed, we came to know that there was no chef at night and the housekeeping staff is just 1.
4. The beverages requested to the hotel were not there. I couldn't believe that they hold the second class beverages which no 5 star usually carries with them.
5. Cherry on the cake was the fire exit staircase don't have hand railing.
Highly unsafe and dangerous.
The hotel is not safe for children or infact not safe anybody.
When i complained about the issues, it went to deaf ears as nobody to respond during night.
Worst 2 days stay in Varanasi
When we arrived the experience turned into a nightmare and slowly we noticed numerable things which were not in line with the standards of a 5 star hotel.
1. No baggage scan at the hotel.
2. Nobody to receive the guests at night, no one to help with the luggage, we arrived late at night, however the staffing we found in this hotel were like 2 security staff and 2 in the reception.
3. Room service was also slow and orders were missed, we came to know that there was no chef at night and the housekeeping staff is just 1.
4. The beverages requested to the hotel were not there. I couldn't believe that they hold the second class beverages which no 5 star usually carries with them.
5. Cherry on the cake was the fire exit staircase don't have hand railing.
Highly unsafe and dangerous.
The hotel is not safe for children or infact not safe anybody.
When i complained about the issues, it went to deaf ears as nobody to respond during night.
Worst 2 days stay in Varanasi
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Date of stay: April 2024Trip type: Travelled solo
Room Tip:Â Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There was no hot water in the washbasin even after running the hot water tap for 10 mins as directed by the housekeeping. Finally I had to make do with cold water for shaving.
The food at the hotel coffee shop was pathetic and on complaining we were attended to by Chef Sumit who insisted that the food is good and he has tasted the same himself. We asked him to retaste in front of us to which he said he is a vegetarian and cannot taste non vegetarian food served to us. On being confronted that just a moment back he had insisted that he tasted the food himself before serving, he gave a vague explanation that he chews non vegetarian food to taste and then spits the same. It is the most surprising explanation I have ever encountered. Still no corrective action to change the food etc was taken.
We specifically asked whether they had rock salt as we wanted the same for the drinks that we wanted to order. We were told us and served the drinks and then told that there was no rock salt. The drinks were useless for us without the rock salt but we still paid for them as they were not ready to take back the drinks or to serve as something else in place of them.
The food at the hotel coffee shop was pathetic and on complaining we were attended to by Chef Sumit who insisted that the food is good and he has tasted the same himself. We asked him to retaste in front of us to which he said he is a vegetarian and cannot taste non vegetarian food served to us. On being confronted that just a moment back he had insisted that he tasted the food himself before serving, he gave a vague explanation that he chews non vegetarian food to taste and then spits the same. It is the most surprising explanation I have ever encountered. Still no corrective action to change the food etc was taken.
We specifically asked whether they had rock salt as we wanted the same for the drinks that we wanted to order. We were told us and served the drinks and then told that there was no rock salt. The drinks were useless for us without the rock salt but we still paid for them as they were not ready to take back the drinks or to serve as something else in place of them.
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Review collected in partnership with this hotel
Date of stay: July 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a suite in this hotel which was extremely spacious , included a living , dining and bedroom . The general upkeep of the hotel was upto expected standards. We had breakfast and most of the meals in the hotel itself and the food and variety of dishes were good. The housekeeping staff did a very good job and would be available within minutes of calling. The only service we were disappointed with was in the dining halls. Whatever was ordered separately would take over 30-40 minutes to be served, we excused that attributing it to the hotel running on maximum capacity as it was Dev Diwali at that time. Also a big thanks to the housekeeping and admin staff as we had left some belongings in the hotel and not only did they inform is about it but also were gracious enough to courier them to us. They also refused to take any charges for the same . Will definitely revisit if I have the chance and recommend to friends and family.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kunal Wadekar, Other at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded Dec 19, 2022
Dear Ms. Tyagi Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza by Wyndham JHV Varanasi. Thanks for appreciating our staff & services. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. We have made a note on delay in serving time and please rest assured, we are working on the same. We are looking forward to provide you with our best and enhanced services in coming days. Regards Kunal Wadekar Asst Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the most modern of hotels but service is good. For vegans, food is not labelled as vegan; the chefs prefer to make your food whatever you ordered which is great but takes a long time to finish dinner. Noise levels were high in the rooms due to construction (hopefully temporary). Hot water for showers tests your patience (need to let the water run for 5 minutes). Gym is good but has only 1 treadmill and is not opened early in the morning (needs to be requested at the front desk). Overall, a good place with good service, but maybe rated this as 4+ instead of a 5-star hotel.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Jha, Guest Services / Front Office at Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Responded Jan 20, 2025
Dear Mr. Ramki Krishnan, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are happy to know that we were able to meet your expectations and also made note of your concerns. We look forward to welcoming you back to our hotel in the future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No they don't have accommodation for drivers
Hardly 20 mins by taxi
Dear Guest,
Thanks for your Query, It is 12-14 km far from National Highway.
Thanks & Regards
"Avoid at all cost !!! Atleast until they renovate the entire place .. or be at their mercy after spending fancy price for the outdated rooms"Read full review
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PRICE RANGE
C$175 - C$273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada plaza jhv varanasi hotel varanasi, ramada hotel varanasi, ramada varanasi, varanasi ramada
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRamada Plaza by Wyndham JHV Varanasi, Cantonment - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about Ramada Plaza by Wyndham JHV Varanasi, Cantonment
Which popular attractions are close to Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Nearby attractions include Ashul Sharma (0.4 km), St. Mary's Church (0.2 km), and JHV Mall & Multiplex (0.2 km).
What are some of the property amenities at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Conveniently located restaurants include Tadka at Ramada Plaza by Wyndham JHV Varanasi, The Palate at Ramada Plaza by Wyndham JHV Varanasi, and Canton Royale Restaurant.
Are there opportunities to exercise at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Ramada Plaza by Wyndham JHV Varanasi, Cantonment have airport transportation?
Yes, Ramada Plaza by Wyndham JHV Varanasi, Cantonment offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
Yes, dry cleaning and laundry service are offered to guests.
Does Ramada Plaza by Wyndham JHV Varanasi, Cantonment offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ramada Plaza by Wyndham JHV Varanasi, Cantonment?
The staff speaks multiple languages, including English and Hindi.