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Hotel Surya, Kaiser Palace

TravelocityUS$47*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$58*
US$47*
US$58*
US$47*
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Hotel Surya, Kaiser Palace
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689 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Canberra
Reviewed 16 March 2015

The Surya Hotel was a great place to relax after all the excitement of extraordinary Varanasi. Yes, the hotel is a fair distance from the Ganges and I could see that there would be advantages in staying closer to the river, but I appreciated returning to the Surya. The hotel's central green courtyard was most pleasant. Reception was welcoming and...

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Helpful?
Thank CanberraSteve38
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for staying with us and reviewing our hotel. We are glad to hear you enjoyed everything and were able to use the services in the hotel. Our staff is appreciative to hear your compliments. We look forward to having you here again. Thank you.

Reviewed 14 March 2015

Stayed in Surya for most of my business trips in Varanasi. Every time the stay was pleasant and comfortable. Buffet breakfast in Surya is very good. Rooms are clean with all the required amenities. The ambience of hotel is also very good.

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Thank sonal887
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for choosing our hotel. We are thankful that you shared your experience to help our future guests in their choice. We look forward to having you here again.

Reviewed 14 March 2015

If you want to get to the ghats it'll take you probably half an hour on a tuk-tuk battling the traffic to get there from this hotel. That being said, the hotel itself looks and feels great. The room was clean with a nice view over the gardens. The restaurant serves delicious meals in a nice setting. It also has...

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Thank BritInMontreal
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for your informative review. We are happy to hear you enjoyed staying with us. The best thing about our location is that we are central to both the ghats on the Ganges river and Sarnath, the Buddhist pilgrimage site. Sarnath is not to be missed when visiting Varanasi and is only 20 minutes from our hotel in the...

Mumbai (Bombay), India
Reviewed 13 March 2015

Stayed through a Yoga retreat, the reception area was a warm welcome as it was lit from all sides through glass facades. The courtyard opened into a large space with flowers and green lawns. The breakfast space on the terrace was lovely with sunshine and the old world charm of the british era building. The new wing where i stayed...

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Helpful?
Thank achal_mehra
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for your review and your informative tips. You will be happy to know that we start renovations on rooms this month. I hope you will return to stay with us and see our progress. We look forward to having you here again. Thank you.

Ubon Ratchathani, Thailand
Reviewed 12 March 2015

The hotel is beautiful--lovely room and grounds. Food at the restaurant was good and reasonably priced. Pleasant staff people are fluent in English. Our only complaint is that they charge for wi-fi, as most hotels, as all our other hotels provided free wi-fi.

Review collected in partnership with this hotel
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Thank J K
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for your review and for staying at our hotel. Unfortunately, it is not possible for us to provide wifi complimentary as of now. We keep the cost as low as possible for our guests. We are thankful of your feedback though and will keep working to improve our services. We hope you will visit Varanasi again...

New Delhi, Delhi, India
Reviewed 10 March 2015

Amazed again. I again traveled to Varanasi and stayed for one night with this hotel. The environment is just amazing. As soon as up enter the hotel reception, you are well greeted and taken care of. I had a delux room, which was upgraded to a higher category. I liked the room and the services are wonderful here. I stayed...

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Thank Pradeepshukla
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Wow! Thank you so much for your review. We are happy to hear that you have returned as our guest. It is a pleasure to hear when our guests come back to our hotel to stay with us again. Please let us know when you plan your next trip to Varanasi so that we can accommodate any special requests prior...

Faridabad, India
Reviewed 3 March 2015

We booked super deluxe rooms and were surprised when one of the rooms offered was windowless and then we were offered a lower category room. We refused and only after a lot of argument the right room was offered. After that our stay was excellent, good service, good food.

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Thank amrchopra
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for your review. I am happy to hear that we were able to come up with a solution while you were with us. I apologise that your stay wasn't entirely smooth at the beginning, but glad you enjoyed staying. I hope you will visit us again the future. Thank you.

Reviewed 1 March 2015

The Hotel Surya was just what I needed. It was an oasis of comfort that I indulged in. From their excellent restaurant to the refreshing swimming pool, everything I needed to relax and unwind after a day of adventure at the ghats was provided for me.

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Thank Chris W
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for your review. We are very happy to hear you enjoyed staying with us. Please visit us again in the future.

Reviewed 26 February 2015

This hotel was previously a palace built in 1818 and converted into hotel in 1984, the appearance is still very much of a palace, the rooms are big in size, the restaurants, spa is in seperate bulding altogather and makes you feel that you are not in a conventional hotel, the property is vet=ry well mainatined with beautiful garden and...

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Thank MDW70
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for your review. We are glad to know that you are satisfied staying with us and enjoyed many of our amenities. We do have another TripAdvisor page for Canton Royale if you would like to share some of your favourites with our future guests. Thank you for choosing us.

Athens
Reviewed 20 February 2015

Well, if you are looking for a basic (not even) hostel then this is your place to stay. The garden is beautiful and some of the staff are friendly but other than that... public and in room bathrooms are horrible, breakfast less than basic and rooms are in a horrible condition. I know there are renovated rooms but I booked...

Review collected in partnership with this hotel
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6Thank S_Peter_gr
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

I'm sorry you did not enjoy staying with us. In the hotel rooms we provide coffee and tea for your convenience. If you are looking for espresso based drinks, our coffeeshop Mangi Ferra Cafe opens at 10am. We also just built brand new public restrooms on the ground floor overlooking the garden. I'm sorry we were not able to satisfy...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool, and access to the spa. At Surya Kaiser Palace it is our desire to provide a paradise where guests can relax, rejuvenate, and enjoy their stay. ... more   less 

Additional Information about Hotel Surya, Kaiser Palace

Address: S 20/51 The Mall Road | Cantt, Varanasi 221002, India
Region: India > Uttar Pradesh > Varanasi
Price Range: $59 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Surya, Kaiser Palace 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Surya Hotel Varanasi
Hotel Style:
#5 Spa Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Surya, Kaiser Palace staff and other travellers.
4 questions
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Tokyo, Japan
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Questions? Get answers from Hotel Surya, Kaiser Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.”
Kadimai, 10 Apr 2017 | Read review
“Ask for rooms not on side of hotel next to the building site for their extension as work can go on until 2am!”
DeirdreB651, 5 Apr 2017 | Read review
“Room is very nice and in front is the garden which looks very pleasant ”
55gautamg, 5 Apr 2017 | Read review
“Try the spa place”
Translit_ie, 9 Mar 2017 | Read review
“All the floors and and rooms are good”
, 24 Feb 2017 | Read review
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