Hotel Rivera Palace
B - 2/109,A - I - R Behind Mata Anandmayi Hospital, Varanasi 221001 India
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Avg. C$111 /night, 3/15 - 3/16
C$111
per night
C$78
per night
C$45
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#41 of 287 hotels in Varanasi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Our property is right at the centre of the city. We have Ganga view from our rooftop. It's just 1 min away from Ganga ghat. Maximum tourist spots are at walking distance from us. All 5 star facilities are available at just 2 star rates.
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Property amenities
Free High Speed Internet (WiFi)
Airport transportation
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
Hindi
Location
B - 2/109,A - I - R Behind Mata Anandmayi Hospital, Varanasi 221001 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Varanasi Airport
22.8 km•
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Rental Cars
31 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 208
- 77
- 21
- 10
- 24
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Detailed Reviews
Rivera Palace is a lovely hotel tucked away in a quiet enclave off the busy Assi Road in Varanasi. Although my father and I were travelling through Varanasi during the Corona pandemic, we were very reassured by the hotel's safety and sanitary arrangements. Also, although the hotel was hit by the pandemic in terms of being short-staffed, they never let us feel the limitations. The food was lovely--ask the chef for hot phulkas (tawa rotis); they were divine. All the staff were not just courteous but made us feel like we were home. We would especially like to thank Brijesh for being so warm and for looking after us so well and the chef for the delicious food prepared with such care and concern for our tastes!
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Date of stay: September 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shobhit Agrawal, Owner at Hotel Rivera Palace
Responded Sep 24, 2020
Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. We too enjoyed serving you Sir. Thanking you, Regards, Hotel Rivera Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a nice stay at the hotel. Room ambience was nice, services were good and cleanliness was on point. Very friendly and co-operative staff, especially Brijesh who is a helpful, soft spoken guy.
The Ambience of the room and room service is the best thing about this hotel.
Food is good, especially north indian cuisine. My only advice is don't try continental or other Chinese items, you might regret.
Only things that I would consider that need to be taken care of is the wifi here. If you are traveling for some business purpose and need a good and stable wifi, then you will have to rely on your own mobile network. Wifi service here is pathetic.
The hotel is near some beautiful ghats and you will feel quite calm and relaxed here.
Over all it was a wonderful experience. Great value for money, no doubt.
The Ambience of the room and room service is the best thing about this hotel.
Food is good, especially north indian cuisine. My only advice is don't try continental or other Chinese items, you might regret.
Only things that I would consider that need to be taken care of is the wifi here. If you are traveling for some business purpose and need a good and stable wifi, then you will have to rely on your own mobile network. Wifi service here is pathetic.
The hotel is near some beautiful ghats and you will feel quite calm and relaxed here.
Over all it was a wonderful experience. Great value for money, no doubt.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shobhit Agrawal, Owner at Hotel Rivera Palace
Responded Jul 24, 2021
Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused .We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
“All time favourite spot and Highly recommend place to stay during covid 19" Awesome Food , very well maintained, Humble staff .... Would recommend this to everyone. “Location, view, lobby.”
Desh Deepak Dwivedi
Desh Deepak Dwivedi
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shobhit Agrawal, Owner at Hotel Rivera Palace
Responded Sep 24, 2020
Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any and also promise to provide you much better services at your next visit. We too enjoyed serving you.. Thanking you, Regards, Hotel Rivera Palace
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for 4 nights in two rooms with family. We arrived late in the night and hotel is inside a lane not accessible to cars. They dragged our luggage on the dirty street, they didn't have a luggage trolley too.
Front Office staff are not very friendly and not flexible. Very rigid with rules etc. Restaurant staff are very nice, they are the only reason we decided to continue our stay for 4 nights in this hotel.
Rooms are ok, don't give a good feel but manageable. Room heaters are provided, which was good due to the cold winter waether. Hot water boiler is central and we need to inform them 15 minutes in advance to get hot water in the rooms.
The front office staff are too rigid. On the day of check out, I was down with stomach bug and requested late check-out till 3pm for at least one room as my flight was delayed by 4 hrs, but they didn't agree indicating the next guest is arriving in few minutes. We came out at after 12 noon and stayed in the lobby. But the guests for both our rooms arrived at 4pm when we were boarding our cab to the airport. They could have accommodated our late checkout request but they didn't intend to.
They seemed like not interested in retaining guests for further visits. As varanasi is busy and get several tourists. They don't seem to be keen on being guest friendly. This should be the last option if no other rooms are available.
Front Office staff are not very friendly and not flexible. Very rigid with rules etc. Restaurant staff are very nice, they are the only reason we decided to continue our stay for 4 nights in this hotel.
Rooms are ok, don't give a good feel but manageable. Room heaters are provided, which was good due to the cold winter waether. Hot water boiler is central and we need to inform them 15 minutes in advance to get hot water in the rooms.
The front office staff are too rigid. On the day of check out, I was down with stomach bug and requested late check-out till 3pm for at least one room as my flight was delayed by 4 hrs, but they didn't agree indicating the next guest is arriving in few minutes. We came out at after 12 noon and stayed in the lobby. But the guests for both our rooms arrived at 4pm when we were boarding our cab to the airport. They could have accommodated our late checkout request but they didn't intend to.
They seemed like not interested in retaining guests for further visits. As varanasi is busy and get several tourists. They don't seem to be keen on being guest friendly. This should be the last option if no other rooms are available.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: Should be your lost choice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Only good part was the food
Rest a very terrible experience
No ventilation
No extra blankets
Very rude staff
Poor hygiene of the toilets
Continous noise
And they charge like an expensive hotel
The only staff that was corteous was the gate keeper
Rest a very terrible experience
No ventilation
No extra blankets
Very rude staff
Poor hygiene of the toilets
Continous noise
And they charge like an expensive hotel
The only staff that was corteous was the gate keeper
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a mean greedy hotel. They overcharged everything. Example...31 pieces of laundry, 12 were undies and socks, Rs3750, That's $75 Aus. You can book a boat trip direct for Rs600, the hotel charged Rs1500. That's 60%to the hotel and 40%To the boat. They own their own taxi and overcharge for its use. The driver has no English. Do not stay here.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is absolutely horrid for the price charged. The service was disgusting, and the manager was not even cooperative at all 😒🙄😿. Nobody cleaned our hotel room before letting us in and the stinky smell was not properly explained 🤮🤧🤢🤕😵💫. The only plus was that the breakfast was yummy 😋.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspite of booking deluxe room , was offered a room with two separate beds. When i raised a dissent, was moved to a dungeon with no ventilation. The owner shkbit say i am outside and will resolve it tomorrow.
We had to ask for towels ,for kettle , water was forzen in the fridge.
The hotel didn't give me a bill. Insisted on full payment as soon as we arrived. Inspite of paying 50 percent advice. Behaviour of receptionist was cheap Charlie, he had a leaking nose and the owner still had him on front desk, inspite of letting him know.
I am yet to get a bill with gst for stay, taxi, boat visit.
Boat visit was poor and we were not close to the aarthi.
Pl stay away from this place
. Bf ast was ok.
We had to ask for towels ,for kettle , water was forzen in the fridge.
The hotel didn't give me a bill. Insisted on full payment as soon as we arrived. Inspite of paying 50 percent advice. Behaviour of receptionist was cheap Charlie, he had a leaking nose and the owner still had him on front desk, inspite of letting him know.
I am yet to get a bill with gst for stay, taxi, boat visit.
Boat visit was poor and we were not close to the aarthi.
Pl stay away from this place
. Bf ast was ok.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had booked this hotel on Agoda with full payment, within 5 min of booking I got a call from the property asking me to speak to agoda that they have been paid short. When I denied doing the same being a customer who had paid in full. They flatly told me that my booking was not confirmed until I sort this issue with Agoda.
I am a Solo traveller and have booked various countries through Agoda, never experienced this kind of unprofessionalism
However Agoda helped me book a premium 4 star heritage property at a prime location. That's when I realized that booking Rivera at that rate was a mistake and there are better options more luxurious and close
Overall I would say I found this hotel extremely unreliable and unprofessional
I am a Solo traveller and have booked various countries through Agoda, never experienced this kind of unprofessionalism
However Agoda helped me book a premium 4 star heritage property at a prime location. That's when I realized that booking Rivera at that rate was a mistake and there are better options more luxurious and close
Overall I would say I found this hotel extremely unreliable and unprofessional
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Date of stay: October 2024Trip type: Travelled solo
Value
Location
Service
Room Tip: Highly avoidable, unprofessional
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Located right at the bank of the Holy Ganges, Rivera Palace is a hotel where you will find serenity with Top class service, cozy rooms with modern facilities and a humble staff strength.
U will fall in love with the first look as you enter the lobby and reception area.
A nice rooftop adds to the beauty of the place giving you a panoramic view of the old part of the ancient city. I wud suggest the place for backpackers, tourists and families.
U will fall in love with the first look as you enter the lobby and reception area.
A nice rooftop adds to the beauty of the place giving you a panoramic view of the old part of the ancient city. I wud suggest the place for backpackers, tourists and families.
Read more
Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shobhit Agrawal, Owner at Hotel Rivera Palace
Responded Sep 24, 2020
Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. We too enjoyed serving you Sir. Thanking you, Regards, Hotel Rivera Palace
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, there is a parking facility. The hotel has an arrangement with a hospital very close by to use a section of their parking lot.
Local's are not allowed!
I also had a negative experience at this hotel. It was unresponsive to a simple request that I was freezing in my room. I called and asked for help and no one ever came. Luckily, another guest in a neighboring room helped me. I found the food to be poorly prepared. When I asked about other possibilities, I received a response of "Go and get some street food." This place has a long way to go in regards to adequate customer service. I will not stay at Hotel Rivera again and I come to Varanasi often.
I wasn't questioned about my marital status...I guess they she be fine as long as u hv identity proof
"Dirty Rooms, Terrible Service and Inaccessible location. Avoid this hotel if you want to have better Banaras experience. "Read full review
PRICE RANGE
C$56 - C$101 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
12
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Rivera Palace
Which popular attractions are close to Hotel Rivera Palace?
Nearby attractions include Bala Ji Handicraft (0.3 km), The Bed Silk & Pashmina (0.3 km), and Ganga Aarti (0.3 km).
What are some of the property amenities at Hotel Rivera Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Rivera Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Rivera Palace?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hotel Rivera Palace?
Conveniently located restaurants include Aum Cafe, Ashish Cafe, and Itihaas Alley Kitchen.
Does Hotel Rivera Palace have airport transportation?
Yes, Hotel Rivera Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Rivera Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Rivera Palace?
Many travellers enjoy visiting Batuk Bhairav Mandir (1.7 km), Chet Singh Ghat (0.3 km), and Ramnagar Fort (3.2 km).
Is Hotel Rivera Palace accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.