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Pathetic service & no cleanliness at all. Kettles were not clean & rooms were smelly.
Specially not a place to be with your kids.. as hygiene is an issue.
Moreover when we checked in it took more then 30 minutes to get a food menu...More
Response from karmavilas, Manager at Karma Vilas ResortResponded July 5, 2015
Thank you for taking the time and effort for writing this review and giving us an opportunity to serve you better.
We apologize for the inconvenience caused due to the power backup, there was a technical issue which was resolved later.The delay in...More
Heavenly view , safest staff and beautiful rooms !
I went to mussoorie for a weekend getaway and stayed with karma, we were a group of girls and the treatment we received was crazy ! princess treatment to each one of us . Thank you...More
Every year we old time friends go to some hill station for relaxation. This year decided to go to Mussoorie and Karma Vilas was booked. I thought that this hotel will also be similar to the other hotels with old beds, old bed-sheets and bad...More
I stayed here in the last week of April,15 with my pet and wife. Place was awesome. Peaceful and Away from Mall road's heavy rush, but, still not so far. Beautiful view. However, the management was just a turn off. People at reception are arrogant...More
We stay in this hotel on 13th May 2005.
They upgraded us to deluxe room for free.
Staff was very very good.
Breakfast was very good.
Services were great.
View was awesome.
They provided us sleepers as well.
Please maintain it. Thanks