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Hotel Brentwood

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Hotel Brentwood
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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mumbai
Reviewed 1 week ago

From a one-time small budget hotel in the 1960s, Hotel Brentwood has metamorphosed into a tourist's delight located as it is near the Mall, but away from its hustle-bustle. The rooms facing the valley offer panoramic breathtaking views of Doon Valley and the back road leading up to Kulri Bazaar. The management is professional, the staff is courteous. But those...

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Helpful?
Thank shivdutt s
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, We are grateful you reviewed us on TripAdvisor. Thank you for choosing Hotel Brentwood again for your stay in Mussoorie. It was indeed a great pleasure for us to serve you at Hotel Brentwood. We consider ourselves lucky enough to have received such positive feedback from you. We shall strive to deliver our best at any time you...

New Delhi, India
Reviewed 2 weeks ago via mobile

I visited the hotel with my family, and the hotel is pretty good with decent facilities. Located in the picture palace side of mall road, the property is good and has an ample parking space. The breakfast was complimentary with the room, but it was pretty normal offering basic things. The staff is good and mannered. The rooms were normal....

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Helpful?
Thank Simranjeet93
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, At the outset, we would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. we are pleased to know that you were satisfied with your experience of our services and facilities. At Hotel Brentwood, it is our constant endeavor to provide you with high standards of personalized service and efficiency....

Haridwar, India
Reviewed 3 weeks ago

We stayed in Mussoorie in Brentwood in February '17 which is off season for the hill station. Despite the off season, the hotel was reasonable packe; as a result the service seemed lack luster for a while. However, I asked the reception to pull up their socks and they soon made up for the lost time/opportunity. The experience with service...

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Helpful?
Thank Arpit2110
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We pride ourselves in providing our guests a memorable experience and appreciation from guests further encourages and motivates us in our quest to provide better...

Reviewed 4 weeks ago via mobile

I went to there on last January Service was very good.. we enjoyed a lot.. I missing a lot that day .. and experience wad very nice .. I want to there again and again for enjoy to much .. Serviceman was also verry nice

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Helpful?
Thank Manoj Y
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We pride ourselves in providing our guests a memorable experience and appreciation from guests further encourages and motivates us in our quest to provide better...

Reviewed 16 February 2017 via mobile

There are some points which I have noticed of Brentwood hotel. Like it's attracted locations, view is great I had never ever thought that that's would be so beautiful. My partner was very happy when she visit there. She loves it completely. That's why I am giving review. But, but there is something which they need to enhance i.e parking...

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Helpful?
Thank syamji123784516
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We pride ourselves in providing our guests a memorable experience and appreciation from guests further encourages and motivates us in our quest to provide better...

Reviewed 13 February 2017 via mobile

I really like this hotel and its location I feel peace and calm staff was great and always helpful - checkin was quick Had problem with WIFI, but it wasn't a big issue but I'll recommend to my friends & relative's when you go to Mussoorie u stay only in Brentwood

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Helpful?
Thank shaurya s
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We apologize for the inconvenience cause of WiFi. We pride ourselves in providing our guests a memorable experience and appreciation from guests further encourages and...

Reviewed 3 February 2017

- Hotel has ample parking space. - Room sizes are great. Clean and comfortable. - Complimentary Breakfast is not that great, cannot be compared with hotels of equivalent category. - The dining space does not have any heating, in winters it becomes uncomfortable. - Lot of construction and renovation ongoing. - Hotel misses the luxury feeling. We had some bad...

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Helpful?
Thank Akhil G
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We pride ourselves in providing our guests a memorable experience and appreciation from guests further encourages and motivates us in our quest to provide better...

Reviewed 15 January 2017 via mobile

Unsatisfactory service and poor management . Hotel staff is uncooperative and not familiar with their responsibilities.parking management is very poor . Room service is delayed . Complementary breakfast is unhygienic .

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Helpful?
Thank Prashant M
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, Firstly please accept my sincere apologies for the inconvenience caused to you during your stay. I wish to assure you that what you experienced is not typical of the services we endeavor to deliver. I have shared your feedback with my entire team, which helps us to focus on where we need to take corrective actions and highlight...

Reviewed 2 January 2017

Brentwood offers clean and comfortable rooms , stayed in beautiful valley facing view of mussorie .The property is conveniently located just a step away from mall roads picture palace entrance . The staff was great and always helpful - checkin was quick . Food was always delicious . Would recommend this hotel for comfort stay @ mussorie .

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Helpful?
Thank Prashant G
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Guest, We are grateful you reviewed us on TripAdvisor. Thank you for choosing Hotel Brentwood again for your stay in Mussoorie. It was indeed a great pleasure for us to serve you at Hotel Brentwood. We consider ourselves lucky enough to have received such positive feedback from you. We shall strive to deliver our best at any time you...

Reviewed 24 December 2016

Seemed like the hotel was recently renovated, it looked new and fresh. It has all the basics amenities and conveniently located to taxi stand and restaurants in Mussoorie. Had problem with WIFI, but it wasn't a big issue. The property is nice and staff were helpful.

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Helpful?
Thank Rajnee N
RajatKapurBrentwood, Manager at Hotel Brentwood, responded to this review

Dear Valued Guest Greetings from Hotel Brentwood Thank you for your valuable feedback and very kind and encouraging words. We are delighted to see that you had an enjoyable visit to our Hotel. Your compliments have been conveyed to the entire Team and will certainly motivate us to strive for further excellence. Our sincere apologies for inconvenience caused of WiFi...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Brentwood Hotels and Resorts in Mussoorie, Uttarakhand, India has grown over the past 35 years from a 25 room hotel and a rocking resto-bar in 1973 to 3 hotels with 111 rooms 2 restaurants, conference halls, a camp resort and two swimming pools today. Brentwood's clientelle has been loyal to the company for the past 30 years and will book a full year ahead to ensure availability during the peak season. ... more   less 

Additional Information about Hotel Brentwood

Address: Picture Palace, Mussoorie 248179, India
Region: India > Uttarakhand > Mussoorie
Price Range: $98 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Brentwood 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Brentwood staff and other travellers.
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2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply pick a valley facing room”
 of 5 bubbles shivdutts, 14 Mar 2017 | Read review
“Choose a room on the southern/valley side for beautiful views, avoid higher floors for better sleep quality.”
 of 5 bubbles Arpit2110, 28 Feb 2017 | Read review
“Look for valley view rooms.”
 of 5 bubbles , 3 Feb 2017 | Read review
“Use valley facing room for better view”
 of 5 bubbles 975prashantg, 2 Jan 2017 | Read review
“best views undisturbing staff”
 of 5 bubbles shankarv17, 8 Dec 2016 | Read review
5 of 5