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This hotel is best suited for business purposes in downtown Denpasar. Prepare for traffic jams. Far from tourist center in Kuta or Legian. Hotel design was businesslike and modern. Not recommended for leisure purposes.
Response from Aston D, General Manager at Aston Denpasar Hotel and Convention CenterResponded 2 weeks ago
We are happy to receive your positive feedback following your recent stay with us, thank you.
Hotel was okay....the hotel put us into a smoking room initially and then moved "upgraded" us into a non smoking room. The AC in the main bedroom didn't work too well but the other room had a strong AC. The carpet was a bit soiled...More
Thank Ken Y
Response from Aston D, General Manager at Aston Denpasar Hotel and Convention CenterResponded 10 December 2017
Dear Ken Y,
We do apologize for the inconvenience following your recent stay with us. we are delighted to inform you that currently we are renovating some rooms, we do hope it will meet your expectation for you upcoming arrival. Thank you.
We reserved two double beds non-smoking well in advance, but on arrival we were told the only room left was one king bed in a smoking room. The room was worn and the shower was moldy. It was holiday season in Indonesia so the hotel...More
Response from Aston D, General Manager at Aston Denpasar Hotel and Convention CenterResponded 26 July 2017
Dear Valued Guest,
Thank you for staying with us! Please accept our most apologies for any convenience that we may have caused you during your check-in at the hotel. Following your feedback an immediate investigation was carried out and we listed your room preference for...More
Questioning Aston standard after staying in this hotel. Checked-in was swift but the unpleasant experience started when you step into the room. Room style is 1 bed with living room but it comes with shabby carpet, dirty sofa, small (24') LCD TV, mosquitoes and unclear...More
Response from Aston D, General Manager at Aston Denpasar Hotel and Convention CenterResponded 22 June 2017
Thank you for staying with us. We do apologize for the inconvenience that our facilities did not meet your expectation, currently we are doing the renovation steps and re-train all staff at our restaurant to improve the better service.
We are happy to...More
The 1star experience started since check-in.
I've booked 2 non-smoking deluxe rooms with double/queen bed. Instead I got a smoking room and twin bed. When I asked them to change at least to a non smoking room, they said the rooms are full as they...More
Response from Aston D, General Manager at Aston Denpasar Hotel and Convention CenterResponded 2 May 2017
Dear Valued Guest,
Thank you for staying with us! Do apologize for the inconvenience especially your request that did not meet your expectation, but we would like to inform you, all request (smoking/ non-smoking room, pool/ garden view, and etc) made by online travel agent...More
US$35 - US$87 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#33 Luxury Hotel in Denpasar
#38 Spa Hotel in Denpasar
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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