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Aston Kuta Hotel & Residence

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Aston Kuta Hotel & Residence
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940 Reviews from our TripAdvisor Community

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Showing 708: English reviews
Cirebon, Indonesia
Reviewed 23 February 2015

I was stayed here on April 2014 . The Hotel is strategic enough , near of Airport and beach . When the checked in ,The staff was helpful with given us early check in at 12:00 PM. The room is spacious completed with Bathtub . Totally we were satisfied during stayed at Aston Kuta Bali and wish to come back

Review collected in partnership with this hotel
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Helpful?
4Thank Dee_Diana89
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Dee_Diana89, Thank you for choosing Aston Kuta Hotel & Residence for your last trip to Bali. Our pleasure to make a valuable guest like you splendid with our services. Can not wait to have you back in here for leisure or business. Perhaps you can recommend us to your family and colleagues. Regards, Irmansjah Madewa

Caloundra, Australia
Reviewed 2 February 2015

Although it's not a resort it's a fantastic little gem set back off the road with impeccable staff service that makes the stay very enjoyable. A big shoutout and thank you to staff Eva and Arsland for their outstanding service! The bar staff were also fantastic and rooms were clean and neat. The pool is massive but doesn't get too...

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Helpful?
4Thank Brooke Narelle K
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Brooke Narelle K, Thank you for choosing Aston Kuta Hotel & Residence for your last business trip. Miss Eva and Mr. Arsland very happy that you had a delightful moment with us. Also our pleasure to have a recommendation from valuable guest like you. Can't hardly wait to have you back in here for your business or leisure. Best...

Karratha, Australia
Reviewed 28 January 2015

I stayed at the Aston Kuta with my husband and three friends over the holiday season for 2 weeks. My husband and I had a deluxe suite on the fifth floor whilst our friends had standard rooms on the ground and second floor. Our room was amazing, heaps of room, tucked into the corner of the building so away from...

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Helpful?
7Thank Nicole255333
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Nicole 255333, I would to say thank you so much for stayed at Aston Kuta Hotel & Residence. On behalf of our management i would like to say apologize to your friends for the inconvenience moments during stayed with us. However i already talked to management and your comment means a lot for us to improve our services. Please...

Perth, Western Australia, Australia
Reviewed 22 January 2015

My fiancé and I recently stayed at the Aston Kuta Hotel & Residence with another couple for seven days. From the moment we got there (11pm at night, which meant an incredibly late check-in), the staff were incredibly accommodating of us and our needs. We had been in contact with them prior to arrival about arranging ground floor pool view...

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Helpful?
1Thank Y0ungTraveller1991
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear YOungTraveller1991, I would like to say thank you for both of you for choosing Aston Kuta Hotel & Residence. I already talk to management about your comment and we will not improve our service without any comment from valuable guest like you. However i'm very happy to heard that you felt like home with us. Best Regards, Irmansjah Madewa

Budapest, Hungary
Reviewed 21 January 2015 via mobile

The hotel from outside nothing special, but inside the lobby Area is very pleasent. The staff can compensate everything :) they are so much polite and so friendly. The swimming pool is as big as on the picture, the room is friendly and comfortable and there is a pillow menü as well! Nice place to stay, try the best mango...

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Helpful?
1Thank travelmaster_hu
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Jzs1971, We very happy to read kind comments from you. Thank you so much for stayed at Aston Kuta Hotel & Residence during your visit to Bali. Your comments made us thrived. Could you recommend us to your family and colleagues. Best Regards, Irmansjah Madewa

Perth, Australia
Reviewed 8 January 2015

Service: Staff is helpful. Communication is very difficult because the staff is not fluent in English. An average waiting period of about 40 min for your food to arrive. Meals: Excellent variety in the mornings for breakfast. The buffets is well prepared and there is a wide variety to choose from. The menu in the Light house and for the...

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1Thank 1TheCaller
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear 1TheCaller, Thank you for choosing Aston Kuta Hotel & Residence for your last holiday. We do apologize for the inconvenience during your stayed with us. Your comment is our improvement and i will assist you for your next holiday with us. Best Regards, Irmansjah Madewa

Mumbai (Bombay), India
Reviewed 8 January 2015 via mobile

We stayed here for one night on our way back home after spending a week in Gili T. The place is really close to the airport and that's a big plus. There are lots of restaurants and pubs at a walking distance. The rooms are functional and clean. Good value for money. The breakfast was pretty decent but shockingly the...

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1Thank Amruta K
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Mr.Amruta K, First of all i would like to say "Namaste". Thank you for choosing Aston Kuta Hotel & Residence for your one night transit. I do apologize for the uncomfortable situation that you had with us. but if you considering to stay with us and give us a second chance for your next trip to Bali i could...

Reviewed 7 January 2015

We arrived a day late due to flight cancellations and after a long trip we had a few complication, first they wanted the full price of the hotel on arrival and also room service which is not available unless you have a MasterCard. I asked if we could go drop bags off and then come back and sort it after,...

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Helpful?
Thank H2ORNLD
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear H2ORNLD, We do apologized for the incovenience experience that you had during stayed at Aston Kuta Hotel & Residence. I already brought your cases to the management meeting and i hope we can asisst you and serve you better for your next visit. Best Regards, Irmansjah Madewa

Oakland, California
Reviewed 30 December 2014

Big room. Clean. Friendly service. Good location. Free drink coupon when we checked in. Only bad thing was WiFi was useless. Breakfast was also not very good. Overall a pretty good value for the southern end of Kuta

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1Thank smbowman
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Smbowman, Thank you so much for choosing Aston Kuta Hotel & Residence during your visit to Bali. We already improve our service based on your comments. We still increase our services to our guest especially valuable guest like you. Best Regards, Irmansjah Madewa

Singapore, Singapore
Reviewed 18 December 2014

Bit late review (stayed Feb 2014) but I had sweared to write a review for the bad experiences I had in this hotel. I visited Bali with my mom and had booked this hotel for 4 nights (my worst travel planning mistake)! First we were told, we are getting a free upgrade and were thus taken to a room far-far...

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Helpful?
2Thank NehaMa2014
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear NehaMa2014, We do apologized for your inconvenience holiday trip during stayed with us. I already forward your comment to the management. Once again thank you for your valuable comments and we will not improve our service without any construction comments from a valuable guest like you. Let me know if i could asisst you for your next stay in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Amidst a tropical setting of the Island of God, nestled in a quaint area of Kuta and only a strol away from the famous Kuta Beach, Aston Kuta Hotel & Residence offers a stylish and comfortable atmosphere for discerning travelers. Strategicaly situated only within 10-minute drive from I Gusti Ngurah Rai International Airport, this property delivers a broad–gauge establishment. Being con-veniently settled nearby shopping mals,the biggest waterpark in Southeast Asia and surrounded by lavish gourmet galore, Aston Kuta Hotel &Residence is the ideal and ultimate home for holiday-makers. Those who travel solo, with friends or family, as wel as honeymooners will find this property voguish and comfy. ... more   less 

Additional Information about Aston Kuta Hotel & Residence

Address: Jl. Wana Segara No. 2-5, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $79 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aston Kuta Hotel & Residence 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Aston Kuta Hotel And Residence
Aston Kuta Hotel & Residence Bali
Hotel Style:
#15 Business Hotel in Kuta
#20 Luxury Hotel in Kuta
#20 Spa Hotel in Kuta
#22 Family Hotel in Kuta
#26 Romantic Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Aston Kuta Hotel & Residence staff and other travellers.
13 questions
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Questions? Get answers from Aston Kuta Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please do ask for a room which is near their WifI booster.”
807pankajs, 12 Apr 2017 | Read review
“in front of pool”
SundariBaliTour, 25 Mar 2017 | Read review
“prefer ground floor rooms facing Pool”
lalitm547, 7 Dec 2016 | Read review
“Choose Premier Room”
jennifersS2743YX, 19 Nov 2016 | Read review
“Ground floor rooms are good for smokers & have direct entry to pool”
ThomasOommen, 5 Jul 2016 | Read review
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