We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 251 hotels in Kuta

Best Western Resort Kuta

532 reviews
#118 of 251 Hotels in Kuta
Save
Traveller (497)
Room & Suite (186)
Pool & Beach (66)
Overview
  • Excellent17%
  • Very good42%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
“discovery mall”(34 reviews)
“mini bar”(17 reviews)
“free shuttle”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (532)Write a Review
Filter reviews
402 results
Traveller rating
69
159
97
41
36
Traveller type
Time of year
LanguageEnglish
More languages
69
159
97
41
36
Show reviews that mention
All reviewsdiscovery mallmini barfree shuttlemini marketnice bathroomstayed here for nightswelcome drinkegg stationlate checkclose to the airportbwbalisofachannels
FilterEnglish
Updating list...
1 - 5 of 402 reviews
Reviewed 3 weeks ago

When I ordered this hotel through a trip package, I expected it would be the same with the other best western, but it does not live up to my expectation. Upon arrival the receptionist was not aware with my reservation. The hotel seems old and...More

Thank Sevi I
Response from BWKV99036, Front Office Manager at Best Western Resort KutaResponded 3 weeks ago

Dear Mr/Mrs Sevi, Thank you for your feedback during staying with us by telling your experience stay. We do apologize your expectation was not exceed your satisfaction. We will inform to our management about your experience stay with hotel was to old need renovation, room...More

Reviewed 4 weeks ago via mobile

Stayed here for 5 nights in 2 interconnecting rooms. Our rooms were large with views of the pool....Good balcony too. Breakfast was very average as not much western food (mainly indonesian)...location not so good for people who don't know the area, but for us great....More

Thank Nicole H
Response from GM_BWResortKuta, Front Office Manager at Best Western Resort KutaResponded 4 weeks ago

Dear Nicole, Thank you for your feedback during staying with us. Concerning with your feedback about our breakfast variance and quality of food was average staff reception was not friendly we are from management do apologize with your experience stay was not exceed your satisfaction....More

Reviewed 11 December 2017

This hotel offers good service and friendly staff . The rooms are very clean and hotel location near by to shops you can purchase all kind this you near like light snack and beer. There is a Indian restaurants near by but no chance to...More

Review collected in partnership with Best Western
1  Thank kunasegarang
Response from BWKV99036, Front Office Manager at Best Western Resort KutaResponded 5 weeks ago

Dear Kunasegarang, Thank you for your feedback during staying with us by telling your memorable experience stay with good service and friendly staff and room accommodation was clean. Your satisfaction and comfortable is our goal to make you feel happy and enjoying staying with us....More

Reviewed 1 December 2017 via mobile

I booked through myfave and i think i got upgraded to a pool view room which was not informed upon check in.. The breakfast was so so and i found many fruit flies around the fruit platter and the fried rice was hard.. Most importantly,...More

Thank herilee
Reviewed 30 October 2017

This was a good hotel to stay at. We got a free room upgrade which was wonderful. Food options were not so great, but were good enough. The only negative thing I can think is the location of the hotel. Not too close to the...More

Thank Harsh S
View more reviews
PreviousNext
12345681
About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Bar/Lounge
Spa
Room Service
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$21 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Spa Hotel in Kuta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$21 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Spa Hotel in Kuta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (497)
Room & Suite (186)
Pool & Beach (66)
Dining (51)
Hotel & Grounds (314)
Bathroom (25)
Family and Play Areas (1)
Questions & Answers
Ask a question
debayan d
13 November 2017|
AnswerShow all 2 answers
Response from Ron C | Reviewed this property |
The hotel to the beach was around a 10/15 minute walk at the most as you can use some of the side alleys as shortcuts. To get to the beach or the Kuta Square Markets by Taxi is only around 30,000RP($3.00AUD) as some will... More
1
Vote
sarahfry07
29 July 2017|
AnswerShow all 3 answers
Response from Sagar S | Reviewed this property |
Hi Sarah, it does have a security lock and it's very safe. I stayed in this hotel for 2 days and had no problems whatsoever.
0
Votes
Kathleen M
15 February 2017|
Answer
Response from jan W | Reviewed this property |
no recent upgrades. It's in a fair condition. safe clean but old.
0
Votes
Room Tips
"for families with kids can choose to stay rooms that are close to the pool"
Read review
"The comfort room and amazing swimming pool"
Read review
"No adjoining room"
Read review
"The superior rooms are tucked away and not the best value"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite