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The Sunset Bali Hotel

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#58 of 225 Hotels in Kuta
Certificate of Excellence
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240 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016 via mobile

Never never choose this Hotel! The toilet is mouldy, insects on your pillow and ants everywhere. Bed sheet is dirty as well, I couldn't sleep at the night! It is the worse experience in Bali... If you don't mind to stay in the hotel that has insects everywhere, then this is a good choice to save some money.

Helpful?
Thank jierueiy
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear jierueiy, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking your valuable time to share your experience regarding your stay with us. First, we do apologies for the inconvenience caused. We will improve the cleanliness, the dirty pillow and bed sheet will replace by the newest. Again, we apologies for making you disappointed during your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2016 via mobile

Went for a 5 day trip to Bali and decided to stay at The Sunset Hotel given its fantastic rating on Tripadvisor. Reached the hotel with high hopes, only to be greeted with stained sheets & pillows and a room with bugs. There was a cockroach in the toilet, spiders up the ceiling right above where the bed was, tiny... More 

Helpful?
4 Thank Esther L
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear Esther L, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking your valuable time to share your experience regarding your stay with us. It is with regret to find out that our hotel did not meet your expectations, however, your feedback will lead to a positive note for us in the future. Our team would... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2016 via mobile

Decided to book this hotel after reading numerous fantastic reviews about this hotel only to find that it was a lie. The cleanliness of the room is really bad. There are insects everywhere, spiders on the wall on top of the bed, insects on the pillows, cockroaches in the toilet. The bed sheets have blood stains all over them. The... More 

Helpful?
2 Thank Alex T
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear Alex T, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking your valuable time to share your experience regarding your stay with us. It is with regret to find out that you disappointed of our cleanliness especially. However, your feedback will lead to a positive note for us in the future. Our team would like... More 

Cheltenham, United Kingdom
1 review
Reviewed 13 June 2016 via mobile

Excellent service, great food, and well presented clean rooms. Also a stunningly low price for what you get. Food was only a little late and we got free cookies! The pool is nice and you can hire scooters for outside. I think a good hotel for all ages.

Helpful?
Thank 05orman
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear 05orman, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking the time to share your feedback about your stay with us. It is a great pleasure to know that you had a great impression and good feedback of our hotel. Indeed, our hotel is located in the center of Kuta and Legian area so it... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 June 2016

Courteous & Caring Staff, great service, budget rooms, huge breakfast buffet, clean rooms. Its a great place to stay. Not too far from the Kuta night life (2KM away) & yet a quiet place to come back & crash after all the heavy partying. All in all a great combo

Helpful?
Thank Aditya K
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear Aditya K, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking the time to share your good feedback about your stay with us. It is a great pleasure to know that you had amazing stay and had a great service from our staff. Indeed, our hotel is located in the center of Kuta and Legian... More 

Jakarta, Indonesia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2016

I already stay ini this hotel already 3 times so far so good,i get all of my request can't move on to the other hotel when i come to bali. if u wanna eat in front of hotel have a some a small cafe or restaurant recomended..

Review collected in partnership with Tiket.com

Helpful?
Thank Alfariko
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear Alfariko, Warm greetings from The Sunset Bali Hotel… It is such a pleasure to read your wonderful comment about your stay on Trip Advisor. We are happy to know that you had a great impression and good feedback of our hotel. Of course as a repeater guest, you can not move on to another hotel because your compliments of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2016 via mobile

Actually i'm to bali about 2-3 per mount. I always choice the sunset hotel because expense is cheap but this hotel very comfortable and luxury. Not too far from kuta and shopping center. Cozy hotel not noisy. The service is very good with humble staff. Restaurant menus very variate and taste. The swimming pool is clean.

Helpful?
1 Thank Tuti K
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear Tuti K, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking the time to share your feedback about your stay with us. It is a great pleasure to know that you always choose The Sunset Bali Hotel to stay during you holiday in Bali. I will share your comments with our team as an encouragement... More 

Maastricht, Limburg, Netherlands
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 April 2016 via mobile

We loved everything about the sunset. Staff is very sweet and try to help despite lack of Englisch. Location is the only negative for us, little far from centre. Rooms are awesome, very nice bathroom and AC works fast! Pool is also great, no bugs in this hotel. Few restaurants down the street which is convenient.

Helpful?
Thank CasD89
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear CasD89, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking the time to share your feedback about your stay with us. It is a great pleasure to know that you loved everything about The Sunset Bali Hotel. I will share your comments with our team as an encouragement to all of our staff as we... More 

Jakarta Pusat
1 review
Reviewed 17 April 2016

Price is good, services good. Location near to the kuta beach & surroundings many f&b, The hotel room is clean n large. Breakfast menu average, enough for start the day traveling all around bali island.

Review collected in partnership with this hotel

Helpful?
Thank dsarchitecture
SunsetBaliHotel M, General Manager at The Sunset Bali Hotel, responded to this review

Dear dsarchitecture, Warm greetings from The Sunset Bali Hotel… Thank you very much for taking your valuable time to share your experience regarding your stay with us. It is a great pleasure to heard that you happy to stay with us and had a great impression also give a good feedback of our hotel. I will share your comments with... More 

Keysborough
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 April 2016 via mobile

The hotel staff needs to give attention on keeping up with cleaning and hygiene deffinetly. Rooms are spacious, bed is comfortable and big .Pillows are average size. We asked for an extra pillow. Sheets and pillow cases are old and stained. Urgently needs new bedding. Baby cot/bassinette wasn't available on request. Tv channels are limited. Staff of the hotel is... More 

Helpful?
Thank Phoenix R

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Spacious Rooms, Strategic Location, Good Value Hotel.The Sunset Hotel offers a minimalist-concept boutique city hotel with a touch of luxury and elegance. We are strategically located at the heart of triangle of Kuta, Legian and Seminyak which provide easy access to district most popular attraction. ... more   less 

Additional Information about The Sunset Bali Hotel

Address: Jl. Dewi Sri no. 11a, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $24 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Sunset Bali Hotel 3.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Asiatravel.com Holdings, Hotels.com, Agoda, Expedia, Travelocity, Booking.com and Priceline so you can book your The Sunset Bali Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sunset Bali Hotel Kuta
Hotel Style:
#15 Best Value Hotel in Kuta
#31 Romantic Hotel in Kuta
#37 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from The Sunset Bali Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Sunset Bali Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room”
 of 5 bubbles 397alfinc, 8 Sep 2016 | Read review
“Choose a poolside room & get easy access for a splash & dash”
 of 5 bubbles 378adityak, 13 Jun 2016 | Read review
“If you want to book a family room, choose the one has 1 single bed and 1 double bed. Because one of the 3 single bed has bad quality.”
  • Pillow's sheet stained. Towels are not clean, be sure to bring your own.
  • (Family room) the extra bed's sheet not good. too itchy
 of 5 bubbles Mond1990, 4 Apr 2016 | Read review
“family room”
 of 5 bubbles bernadl2016, 7 Feb 2016 | Read review
“Rooms are large ,spacious and clean with good bathrooms. Complete with phone, TV, room safe and free Wifi makes life even easier. Although more expensive, the pool access rooms are a must for enjoy slipping into the pool. A little disappointed that face washers and hand towels are no longer supplied and a multipurpose liquid soft soap has replaced the individual shampoo and conditioner but this is becoming the norm in other establishments in Bali.”
 of 5 bubbles deeb613, 5 Feb 2016 | Read review
5 of 5
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