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Serela Kuta

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Traveller (65)
Room & Suite (30)
Pool & Beach (9)
Overview
  • Excellent25%
  • Very good42%
  • Average23%
  • Poor5%
  • Terrible5%
21 Jun 2018
“Sameer khadka”
22 Apr 2018
“Not Bad but not excellent also”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (134)
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31
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5
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LanguageEnglish
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18
31
16
3
5
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1 - 5 of 73 reviews
Reviewed June 21, 2018 via mobile

One of the worst hotel.door without lock,smelly room,poor breakfast.no good restaurent nearby.we 5 members stay there from 16 june to 20 june.it was horrible time we spend in hotel.our holiday ruined by hotel bad experience.More

Thank Kumar K
Response from Boy_Indra, Manajer Umum at Serela KutaResponded July 1, 2018

Dear Mr. Sameer Khadka, Warmest greeting from Serela Kuta, Bali Thank you for your greeting pertaining to the condition of our hotel. surely we strive to give our best effort to make our guest experience memorable one. We will take this into action to be...More

Reviewed April 22, 2018 via mobile

Plus : Location near kuta and food bazzar I stay with kitchen and living room Clean and helpfull staff Minus : Smell not good i think Amenities so bad Is not king size but 2 single bed make it Mosquito surround room So so bfast...More

Thank Zoelva A
Response from Boy_Indra, Manajer at Serela KutaResponded May 1, 2018

Dear Zoelva A, Warmest greeting from Serela Kuta, Bali Thank you to decide to stay with us. We strive to have an excellent service to our guest. good to know to hear that you like our hotel location and our staff while we still have...More

Reviewed October 25, 2017

Located almost in the intersection of Kuta. You may go to kuta, legian or out of town easily. It's better if you have car as the hotel is not in the heart of Kuta. Breakfast more to Indonesian food but good taste, nice pool and...More

Thank jayasob
Response from Boy_Indra, Manajer Umum at Serela KutaResponded December 28, 2017

Dear Jayasob, Thank you for your trust to stay with us. We strive to deliver service excellent to our guest as well as provide the best accommodation we could. Your review is very helpful for our leisure traveler that concern with the accessibility, friendly environment...More

Reviewed September 4, 2017 via mobile

No space for parking,dirty linen,no good quality tap water,bad menu for breakfast buffet,there is no egg station,cannot order omelette,no smile and no sorry from staf Very bad services.. #disappointedMore

Thank ramantya k
Response from Serela_Kuta, Manajer Kantor Depan at Serela KutaResponded September 12, 2017

Dear Mr Ramantya Warmest greetings from Serela Kuta Bali. We hereby would like to thank you for choosing Serela Kuta for your hotel destination in Bali. It is however with much regret to learn that there was an inconvenience experience of your stay at the...More

Reviewed August 22, 2017

When you choose to stay in a hotel, you want to know how good is the service will be, and thanks to Ms. Putri the Sales Manager who really given her excellent service by helping us to stay at this hotel. I believe, in the...More

Thank Lennie D
Response from Serela_Kuta, Manajer Kantor Depan at Serela KutaResponded September 12, 2017

Dear Mrs Lennie Warm Greetings from Serela Kuta Bali We would like to thank you for your short and positive reviews on the TripAdvisor and we glad to know that you are happy to stay with us where you gave us 5 star rating. Once...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$21 - US$33 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#87 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$21 - US$33 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#87 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (65)
Room & Suite (30)
Pool & Beach (9)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
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Room Tips
"All room are quiet and comfort"
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"worth upgrading to a suite room if you can."
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"Rooms by the pool little noisy if large group in, convenient for a quick dip, Smoking friendly areas just..."
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"Room was neat ,clean and good ambience"
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