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The Laguna, a Luxury Collection Resort & Spa

3,457 reviews
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Traveller (4053)
Pool & Beach (871)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(285 reviews)
“kulkul bar”(71 reviews)
“cornerstone deli”(53 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Romancing In Paradise
Hotel deals
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,457)Write a Review
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11 - 15 of 2,750 reviews
Reviewed 1 week ago

We arrived early afternoon & after a friendly and efficient check in we were taken to our swim up room, wow! Super king size bed, and tastefully decorated in a traditional Balinese style.(we even recieved a birthday cake and flowers for the wife). All the...More

1  Thank Delyse S
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Delyse S, Warmest greetings from The Laguna, a Luxury collection Resort & Spa, Bali! Firstly, thank you for staying with us taking a moment to share your feedback on TripAdvisor page. It is pleasing to know that you have had the best vacation ever...More

Reviewed 1 week ago via mobile

This is the first time that we have been to Bali and we would thoroughly recommend it! The kulkul bar can be accessed off the beach and the staff there are like family! The people are so polite and friendly I would have packed them...More

Thank Davina D
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Davina D, Warmest greetings from The Laguna, a Luxury collection Resort & Spa, Bali! Thank you very much for choosing The Laguna as the resort for your stay on Bali vacation and for giving your feedback through TripAdvisor page. What a great pleasure to...More

Reviewed 1 week ago via mobile

Visited here in the final stage of my wife's birthday treat.although I've previously stayed in Nusa Dua my wife hasn't so I wanted to make it special for her and she was blown away. I upgraded to an executive suite which was fantastic overlooking the...More

3  Thank phillip r
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear phillip r, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We are utterly delighted to learn that you and your love one enjoyed your stay at our resort and are extremely proud that you have successfully made her impressed with the...More

Reviewed 2 weeks ago

My wife & I recently stayed at the Laguna to celebrate our 25TH wedding anniversary. In all the years of travel we have never experienced a hotel like the laguna. Everything about this hotel is of high standard of excellence. This is more than just...More

2  Thank declanmoore2018
Response from Lagunanusaduabali, Director of Rooms at The Laguna, a Luxury Collection Resort & SpaResponded 2 weeks ago

Dear declanmoore2018, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First and foremost allow us to thank you for sharing your experience on TripAdvisor, which in these days is a very useful tool for potential guests to decide their place for a vacation....More

Reviewed 2 weeks ago via mobile

This resort was everything we dreamed it would be and more. From arrival to our sad departure the experience was magical. Upon arrival at 00.30 we were greeted by warm and friendly staff who showed us to our room. We opted for a Lagoon access...More

Thank CBM1969
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 2 weeks ago

Dear CBM1969, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We would like to thank you for your positive review thru TripAdvisor. Your highlight on recently stay which certainly remind us to always reflective of a true Luxury Collection experience to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$155 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#7 Luxury Hotel in Nusa Dua
#7 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$155 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#7 Luxury Hotel in Nusa Dua
#7 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (4053)
Pool & Beach (871)
Room & Suite (816)
Dining (275)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
Ask a question
Gary M
31 January 2018|
AnswerShow all 2 answers
Response from 23jillo23 | Reviewed this property |
Can’t really agree with previous recommendation above re the pricing. There a two main restaurants and a beach bar that sells food and drinks. One of the restaurants is a buffet style, excellent breakfasts (which we had... More
0
Votes
katen66
31 January 2018|
AnswerShow all 4 answers
Response from Cyn3011 | Reviewed this property |
When we were there we were offered late check out at 2pm instead of the usual 12pm. If you want to keep the room you have to pay. If you don’t keep the room you can still store your luggage and keep a tab open to pay once... More
2
Votes
Nishant J
28 January 2018|
AnswerShow all 3 answers
Response from Kishen G | Reviewed this property |
Hi Nishant, I believe they do serve Shisha at Arwana (their restaurant by the beach). If you walk along the beach you'll find many other places to serve it too. There is a store in the hotel. If you venture out the hotel... More
2
Votes
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Room Tips
"beach view rooms facing the pool"
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"Go for swim up rooms"
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"Get a pool access room"
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"Tell the head waiter about your starwood preferred card or that you are a hotel guest, right when sitting..."
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