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The Laguna, a Luxury Collection Resort & Spa

LuxuryCollectionUS$141*
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#11 of 53 Hotels in Nusa Dua
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,943 Reviews from our TripAdvisor Community

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Showing 2,354: English reviews
Charlotte, North Carolina
Reviewed 15 November 2013

What an amazing week we had at The Laguna. We had four adults and three kids (8, 6, 4), and everybody had a blast. The beach, the cabanas, pools, lagoons - all amazing. Rooms were great as well. We got the kids club pass for the kids' food, and it was a great deal. Breakfast buffet might have been our...

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Helpful?
1Thank Marc M
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Marc M, Warmest wishes from The Laguna Resort & Spa! We are delighted to learn that you and your family had a wonderful and memorable stay with us and that you departed our shores with a nice impression of our Resort. Thank you for staying with us and we look forward to welcoming you back in the near future....

Auckland Region, New Zealand
Reviewed 14 November 2013

The rooms, service and over all location of this property was exceptional. Really enjoyed the our 5 day stay here. The breakfast buffet each morning was great. All the staff were very helpful in every regard. My only negative comment was the lack of air con n the lobby area, it was unbearable each morning to stay in the lobby...

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Helpful?
Thank BrianMcGinn
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear BrianMcGinn, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to write a favorable review on TripAdvisor. We are pleased to read your kind feedback regarding our service and facilities and we really appreciate your constructive comment regarding the condition of our lobby which has been extended to relevant department for...

Sydney Australia
Reviewed 12 November 2013

Spent 3 weeks at the Sheraton Laguna from mid October to early November. This was our 7th return visit, but the first time we travelled to Bali in October. The weather was fantastic, we had 21 days of sunshine and the only rain was 2 showers at night. The hotel, although now over 20 years old has maintained a very...

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Helpful?
1Thank CarlSydneyAustralia
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear CarlSydneyAustralia, Warmest wishes from The Laguna Resort & Spa! Thank you for your thorough review regarding your recent stay with us and we are pleased to learn that once again you had a wonderful and memorable stay at our Resort. We have tried so hard to maintain our standard over the years and we are glad that it is...

Philadelphia, Pennsylvania
Reviewed 12 November 2013

I was traveling on business and with several colleagues. We opted for the Pool Villa upgrade and it was worth it. The villas were beautiful and how amazing to start and end the day with a dip in the pool. The staff for the villas were wonderful and were available immediately to handle any request and make helpful suggestions. (My...

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Helpful?
1Thank Tina B
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Tina B, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a wonderful stay at one of our pool villas and we really appreciate your kind comment regarding the service of our staff which we have extended with the whole team especially Dwi who has contributed in some small way to making...

Milton Keynes
Reviewed 11 November 2013

We choose to stay at The Laguna for our Honeymoon, and certainly weren't disappointed. Since the moment we arrived, we were treated like royalty, with welcome drinks, guided tour and shown the room, which was to die for. We opted for the Lagoon entrance room, so had our own steps straight into the pool. It was great being able to...

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Helpful?
Thank ChrisBrightman01
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear ChrisBrightman01, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to write a favorable review on TripAdvisor. We really appreciate your thorough review regarding your recent stay with us and It is pleasing to learn that you enjoyed our Lagoon Access Room that provides you with direct access to our beautiful...

London
Reviewed 6 November 2013 via mobile

Located in Nusa dua( private beach) this is a hotel on a grand scale with water lagoons where you can swim from your bedroom balcony into the swimming pool. Located on the best part of Nusa dua beach, the welcome is great, the ambience sophisticated, and there is a real wow factor as you walk around. The 24 hour open...

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Helpful?
2Thank 254kaushik100
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear 254kaushik100, Warmest wishes from The Laguna Resort & Spa! Thank you for residing with us and it is a pleasure to learn that everything we offered you along your stay has lived up to your expectation and that you departed our shores with a very nice impression of our service and facilities. Your highlight regarding our staff is highly...

Munich, Germany
Reviewed 4 November 2013

We stayed there for 5 days and absolutely enjoyed it. Friendly staff, clean and spacious rooms. We booked a Lagoon Room which was nicely decorated. With our own butler always on call, we didn't miss a single thing. Nice beach and tasty food. If we could we would go right back there and stay for plenty more weeks. Perfect experience...

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Thank And1Muc
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear And1Muc, Warmest wishes from The Laguna Resort & Spa! We really appreciate your kind feedback regarding our rooms, grounds, cuisine, and especially the service of our staff. It is pleasing to learn that your stay was a memorable one and you departed our shore with nice impression of our Resort. Thank you for residing with us and we look...

London, UK
Reviewed 30 October 2013

We have just returned from a week's stay at The Laguna, and my boyfriend and I agree that this is one of the best hotels we have ever stayed in. We had the most fantastic holiday and a large part of that was due to the location, service and ambience at the hotel. We were greeted like royalty when we...

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2Thank kittenne
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear kittenne, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding all aspects of your stay with us. Further, we are pleased to learn that everything we offered you along your stay has exceeded your expectation. Thank...

Reviewed 28 October 2013

I have stayed at many of the best hotels in the world and rate this one amongst the best. From the warm welcome with tea and flowers to the departure with staff making the effort to come and say bye this place was amazing. The location was great with a beautiful stretch of clean beach in a protected area to...

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1Thank Paddy B
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Paddy B, Warmest greetings from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, grounds, cuisine, and service. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a wonderful one. Thank you...

Winchester, United Kingdom
Reviewed 27 October 2013

The Laguna has everything that you could wish for to kick back and relax. The fantastic swimming pools enable all guests to have a quiet area (if they wish). Restaurant choices are good and, for the quality of hotel, ok for value. We had the seafood BBQ on the beach and it was the same price as going across the...

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1Thank Andy101060
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Andy101060, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a relaxing and memorable stay with us and we really appreciate your kind feedback regarding our Resort, pools, and restaurants. We are also pleased to hear that you enjoyed everything we have offered you along your stay. Thank you for residing with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $211 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
102 questions
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Laguna Room is worth that bit extra”
343wayned, 25 Apr 2017 | Read review
“Our room was on ground floor, think all rooms would be amazing X”
908lorrainer, 24 Apr 2017 | Read review
“We don't know much about the hotel itself, but the restaurant was very average.”
vermaarj, 20 Apr 2017 | Read review
“Go teh Suite ocean view room”
, 19 Apr 2017 | Read review
“alle Zimmer haben Balkon oder Terrasse mit Blick in die traumhafte Garten- und Poolanlage”
heikereichardt, 19 Apr 2017 | Read review
5 of 5
LuxuryCollection
US$141* /night
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TripAdvisorUS$141
HotelQuicklyUS$261
Hotwire.comUS$140
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Prices are for 1 room, 2 adults
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