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The Westin Resort Nusa Dua

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The Westin Resort Nusa Dua
The Westin Resort Nusa Dua
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1,983 Reviews from our TripAdvisor Community

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Showing 1,654: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

The team at Westin provided an excellent holiday break for my disabled wife and son to help celebrate his 21 st birthday The lending of wheelchair really helped and pools gardens and food was a very high standard They provided plenty of drinking water Ed will return to this place

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Helpful?
Thank Eddie B
Durban, South Africa
Reviewed 2 days ago NEWvia mobile

Spent 2 nights here. Excellent facilities. Staff are very warm. Breakfast is delicious. Rooms are spacious. We received a fruit platter for our anniversary the 1st night and a cake the 2nd night. We travelled with our 9 month old son. This resort is definitely child friendly. No request was not met without a smile and kind word. Well done...

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Helpful?
Thank Jamzimi
Perth, Australia
Reviewed 5 days ago NEW

Having stayed previously in the resorts of Seminyak & Ubud, we decided to give Nusa Dua a try in September 2016. The resort's grounds are absolutely huge compared to most hotels in Bali. The resort is located right on the beach front, with a safe well-lit walkway which goes all the way down to Bali Collection. Check in was swift...

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Helpful?
Thank PeardropsMc
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear PeardropsMc, It gives us pleasure to know that you were giving us an opportunity to spent your holiday at our resort by enjoying the renewing facilities, specifically the WestinWORKOUT® Fitness Studio, swimming pool and as well as our beachside. We are also delighted to know that you were happy with our selection of cocktails and culinary offers. Once again...

Tehran, Iran
Reviewed 5 days ago NEW

hello my dears it is review to see every where and every thing westin big hotel but have advantage point and disadvantage point. i dont want write story but i listed bad and good point the important notice that i stayed 1 week on dlx room good point: staff behavior is very very excellent breakfast meal is full and very...

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Helpful?
Thank Tofigh J
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Tofigh J, It is a pleasure to hear that you were pleased with the service given by the entire team during your stay and that you enjoyed some renewal facilities. However, we are also regret to hear some points that were not on your expectation. We have taken into account your valuable feedbacks and will review this for better...

Reviewed 6 days ago NEWvia mobile

If you do, it will be AT YOUR RISK! Terrible management Horrible protocol It was to be a great family stay with grandmothers, aunts and cousins. And it ended with 17 stitches on my daughter's left elbow and left hand. A manager on duty was quick to try to blame on my daughter who just only opened the glass door...

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Helpful?
2Thank L H
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear L H, Thank you for your feedback on your families’ stay with us and the incident on 29th December 2016. Once again, please accept our sincere apologies, as you obviously feel that my team and I did not do enough to show duty of care. We sincerely hope that your daughter is healed and well. We very vividly remember...

Canberra, Australia
Reviewed 1 week ago NEW

A belated Christmas present and Santa himself could not have done better! Stayed for a week - indulged in sumptuous breakfasts, lazed by the pool, swam in clean beaches, relaxed in pampered bliss in a beachside gazebo, eat at the beachside restaurant and waited on by pleasant staff and then retired to a spacious and clean room. Can recommend the...

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Helpful?
Thank Jennifer-Ann3
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Jennifer-Ann3, It gives us pleasure to know that you had such an abundant and memorable experience during your Christmas holiday. I will ensure that your kind words will be passed on to the entire team here. Thank you for your recommendation and we look forward to welcoming you back in the near future. Bipan Kapur Managing Director

Reviewed 1 week ago via mobile

stayed at Westin hotel like staying at home. the number of facilities that support the event becomes more meaningful holiday. ranging from games for children, a variety of restaurants, to shopping facilities which makes us not want to move out of the hotel

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Helpful?
Thank Heru P
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Heru P, We are pleased to hear that you had a wonderful holiday with your loved ones. Our resort has been known as family-friendly destination and it is great to hear that you enjoyed some renewal facilities from Westin Family kids club to various dining venues. We hope to see you again in the future for another relaxing stay....

Reviewed 1 week ago via mobile

At fist it was very nice. Good food. Big room. But on the 2nd day morning i found insect in my bed. Yuks!! Called the staff, and the room boy only available at 8. Then have to wait for an hour for my bed to be cleaned up!

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Helpful?
1Thank Nirma H
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Nirma H, We apologies for the inconvenience in your room during your stay with us. I have met with the team and Department Manager and have taken this into account so that similar thing will not be happening in the future as we strive to bring better experience to our guests including you. We hope to have the opportunity...

Perth, Australia
Reviewed 2 weeks ago

Assume staff and facilities. Rooms are beautfil. Breakfast very nice. If ever thinking about marrying in bali i highly recommend this hotel. everything for good price.You are definitely paying for location at this hotel.

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Helpful?
Thank Gillian2025
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Gillian2025, Thank you for sharing your kind review on TripAdvisor. It gives us pleasure to know that we were able to take care of you and your family with our spacious room and the selection of SuperFoodsRxTM during breakfast. Once again thank you for your recommendation and we look forward to welcoming you back in the near future for...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We went for 1 week for 2 adults and 1 teen. Hôtel is well maintained and équipement is in good shape. New year eve dinner was a disaster but we report it to the management and the way we were treated was satisfactory A bit of non-efficiencies around the swimming pool. People is nice and smiley, even if sometimes a...

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Helpful?
Thank Sofy_victor
TheWestinBali, Managing Director at The Westin Resort Nusa Dua, responded to this review

Dear Sofy_victor, Thank you for taking your time to share your review on TripAdvisor. We are delighted to hear that you had a pleasant stay and to know that our team were able to assist you during your stay. We appreciate your valuable feedbacks which we have taken into account as we strive to bring better value to our guests...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more   less 

Additional Information about The Westin Resort Nusa Dua

Address: Kawasan Pariwisata | BTDC Lot N-3, Nusa Dua 80361, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $195 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Resort Nusa Dua 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
Westin Nusa Dua
Westin Bali
Nusa Dua Westin
Westin Resort Bali
Hotel Style:
#1 Business Hotel in Nusa Dua
#4 Family Hotel in Nusa Dua
#4 Top resorts Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Romantic Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort Nusa Dua staff and other travellers.
115 questions
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Questions? Get answers from The Westin Resort Nusa Dua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't forget to mention if you are an SPG member, as they have specific rooms for SPG guests.”
 of 5 bubbles PeardropsMc, 14 Feb 2017 | Read review
“rooms in wing a is better that wing because quite”
 of 5 bubbles tofighj, 14 Feb 2017 | Read review
“Garden Rooms furthest away from the beach could at times be noisy-inconsiderate guests returning at night.”
 of 5 bubbles Jennifer-Ann3, 12 Feb 2017 | Read review
“Ask room Close to Beach (No Beach facing rooms)”
 of 5 bubbles drvipuljain, 29 Jan 2017 | Read review
“Both pool and garden pleasant. Poolside handy to everything.”
 of 5 bubbles pamelah743, 23 Jan 2017 | Read review
5 of 5