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Novotel Bali Nusa Dua Hotel & Residences

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Novotel Bali Nusa Dua Hotel & Residences
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2,729 Reviews from our TripAdvisor Community

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Showing 2,235: English reviews
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Fremantle, Australia
Reviewed today NEW

This is not a 5-star hotel, not even close. We were advised by our travel agent that it was comparable to other Nusa Dua 5-star hotels like the Melia Bali and the Westin, two hotels we've stayed in on multiple occasions. The Novatel didn't compare on any level. The crux of the problem is that it's not a resort as...

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Thank globalcopywrite
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

We booked a whole apartment here via airbnb. Stayed here for 5 days and 4 nights. I could say that this is a very relaxing and fun stay at this Hotel. PROS: - The apartment is spacious enough for 4 persons. It has 2 bedrooms. Master bedroom has its own TV and toilet, bath, and bathtub. Has a complete kitchen...

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2Thank IamTrav
About Hotel's Favourite Review
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear IamTrav, Warmest Greeting from Novotel Bali Nusa Dua Resort & Residence, Thank you for choosing us for your recent visit in Bali. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. In regards of meat at barbecue buffet is not...

Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Housekeeping starts in the early morning, they will knock your door and wake you up in the early morning, so remember to put "do not disturb" tag and they will back to clean your room in the afternoon The sofa/cushion in the room is smelly and stains on the curtain.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jason_er_k_k
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear jason_er_k_k, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. your comments have been well documented and well certainly be looked into. We appreciate you sharing your concerns,...

Reviewed 3 days ago NEWvia mobile

This is the second time we stayed at the Novotel Sapphire Wing. The unit was clean and comfortable with all mod-cons. The service of the staff was immaculate from the front desk to the cleaning staff. The main advantage is the surrounding gardens of Nusa Dua which is like a estate garden of a manor.

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Helpful?
Thank Adie K
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Adie K, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we...

Prestatyn, UK
Reviewed 3 days ago NEWvia mobile

We had an excellent holiday at this resort. We hired three 'standard' 2 bedroom apartments. These were excellent with a huge living room/dining area, a small kitchenette with a large fridge/freezer, a double bedroom with a large ensuite bathroom (with a large walk in shower and a deep tub), a twin bedroom with ensure shower/toilet and finally a huge balcony...

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Helpful?
Thank Minmar_10
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Minmar_10, Warmest Greeting from Novotel Bali Nusa Dua Resort & Residence, Thank you for choosing us for your recent visit in Bali. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. In regards of our pool floor and egg station,...

Istanbul, Turkey
Reviewed 3 days ago NEW

The hotel is really nice, good food and very friendly staff. The only downsize would be that it's not located on the beach. Nevertheless, there is a bus shuttle every 15 minutes. The pools are amazing!

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Helpful?
Thank Mario234789
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Mario234789, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We are exceptionally delighted to hear that your stay with us was truly convenience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 5 days ago NEWvia mobile

The website says its a five star but the services provided are not upto the standards of a four star even. Have checked in the hotel yesterday for 4 days after an extension to the official trip here. At checkin, i was asked to pay a deposit to use the services or pay after using the services. I opted for...

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Thank Raj G
Muttaburra, Australia
Reviewed 5 days ago NEWvia mobile

This was our first time travelling to Bali. We wanted somewhere a little away from the hussle and bussle of Kuta as we had our 8 and 6 year old with us. This was a very family friendly hotel with great facilities for families. We had a 2 bedroom unit and it was very spacious and clean . We were...

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Helpful?
Thank fleurnz
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear fleurnz, Warmest Greeting from Novotel Bali Nusa Dua Resort & Residence, Thank you for choosing us for your recent visit in Bali. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I will share your comments with our team and...

Singapore
Reviewed 1 week ago via mobile

This hotel is beautiful, their staff is amazing, and the environment is great. It is more for families with children; they have a kids club, sports by the water, activities, etc. So, if you are a couple and you would like some quiet time, this is not a place for you. We found the pool very noisy...but the beach club...

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2Thank AidaBlatPalacios
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear AidaBlatPalacios, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Mumbai (Bombay), India
Reviewed 1 week ago

We stayed in their 2 bedroom suite w/o pool. April 2017. Staff in general - Helpful and polite. Delivered our forgotten passports within an hour at the airport. Big thank you for that. How I wish they were better in understanding English! Rooms - The furniture & fittings were old and needs replacement. Wifi speed was less than 2 mbps....

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Helpful?
Thank Ravi S
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Ravi S, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Bali Nusa Dua Hotel is located in the heart of tranquil Indonesia Tourism Development Corporation, Nusa Dua. Close to Bali International Convention Center, Bali Nusa Dua Convention Center, and Bali Collection. Only 45 minutes away from the famous Uluwatu Temple, and within 5 minutes walking to Bali National Golf Club. It features 173 beautifully appointed rooms and suites, many with pool and garden views. The hotel offers five stars resort facilities including private beach club well-known for the beautiful sunrise view, 1500 sqm lagoon pool, spa, sauna, fitness center, kids club, meeting and conference rooms. Spacious rooms, some are fully equipped with living room, dining, kitchen and private balcony or pool. ... more   less 

Additional Information about Novotel Bali Nusa Dua Hotel & Residences

Address: Jl. Pantai Mengiat | ITDC Complex, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $128 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Nusa Dua Hotel & Residences 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Hotel Style:
#17 Family Hotel in Nusa Dua
#21 On the Beach Hotel in Nusa Dua
#23 Luxury Hotel in Nusa Dua
#23 Romantic Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bali Nusa Dua Hotel & Residences staff and other travellers.
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Questions? Get answers from Novotel Bali Nusa Dua Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A sold 3-star property, best suited for people with very young families.”
globalcopywrite, 23 Apr 2017 | Read review
“Away from the pool area”
diannej54, 13 Apr 2017 | Read review
“room with athe pool view”
Rajendran47, 10 Apr 2017 | Read review
“For families, close to the ground with a pool view are perfect”
876louisea, 4 Apr 2017 | Read review
“Cabanas are close to the pool and beach”
justskea, 3 Apr 2017 | Read review
5 of 5