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Mercure Resort Sanur

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Mercure Resort Sanur
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2,128 Reviews from our TripAdvisor Community

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Showing 1,428: English reviews
Cornwall
Reviewed 23 April 2014

This hotel is lovely and quiet. Rooms are set in the grounds. Very spacious rooms with large bathrooms. So glad we booked room only as the food wasn't that spectacular and was expensive compared to the great meals we had along the beach from the hotel. We went on a trip to Lembongon island from sanur...that was lovely for the...

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Helpful?
1Thank xmarxbroxpaux
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Xmarxbroxpaux, Thanks for posting your review. Hiring a bike for the day to cycle around Sanur and the surrounding village is a great way to spend the day. The De Lounge will be reopen with great new look, menu and offering great daily specials. The resort is at capacity at this time of the year so apologize for not...

Lakeway, Texas
Reviewed 22 April 2014

Review collected in partnership with Accorhotels.com
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1Thank Susangoes2014
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Southampton, United Kingdom
Reviewed 22 April 2014

Review collected in partnership with Accorhotels.com
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Thank Jonathan S
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Mumbai, India
Reviewed 22 April 2014

I stayed for 3 nights with my wife at this lovely resort while on holidays in Bali. Amongst all beaches Sanur is the best one with quite a peaceful beach compared to other beaches. Mercure Sanur has a lovely beach front. Unlike other hotels in Bali, this 4 star property is built on a much larger area with Balinese style...

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1Thank guru52
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guru52, Thanks for taking the time to post your review. I don't think I have responded to such a top contributor to this site. So thank you for your feedback, as you may have seen from some of my previous responses, we are working on some of the issues you have raised and the electric socket is a great...

Reviewed 20 April 2014 via mobile

Cannot recommend Mecure Sanur enough, we had the most amazing family holiday and it was all we dreamed of! Firstly, can't thank Ayu at the front desk enough! We arrived a day early and she made it so easy for us and then nothing was to hard for her, she was truely amazing! Rooms were great, pool and beach fantastic...

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1Thank Leonie W
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Leoni W, Thanks for your review and coming back. I will share your comment with our team. We look forward to seeing you again soon. General Manager Mercure Resort Sanur

MELBOURNE
Reviewed 19 April 2014

We were thrilled with the Mercure. We were able to secure some great rates and were happy to have stayed here for 10 nights. Last year we stayed at the hyatt and were a little nervous about the mercure but once we arrived my worries quickly faded. We travelled with our 2 teenage daughters that had a few issues with...

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3Thank VIEWTRAVEL
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Viewtravel, Thank you for taking the time to post your review. We are pleased to hear you had such a great time. General Manager Mercure Resort Sanur

Achterveld
Reviewed 15 April 2014

After reading the reviews before we booked we were a bit sceptic about the place, but anyhow we booked , we do not regret it. We stayed in this resort for 13 days, so we can give a good impression I think, the positioning is perfect, right on the beach, on the beach the furniture is a bit old ....

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Thank Henk V
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Henk V, Thanks for taking the time to write your review. We were happy to read you had a good time. We hope to see you on your next visit to Sanur and Bali.

Timaru
Reviewed 10 April 2014

Review collected in partnership with Accorhotels.com
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Thank Selese75
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Mount Gambier
Reviewed 10 April 2014

located on the beach, which is a great advantage,and at southern end of Sanur . Nearly as good as resorts rated on Tripadvisor as around 6-7, but better value than them, as they all seem a little old, but in good locations on the beach .We also stayed at the Sofitel Nusa Dua, which was on a better beach, and...

Review collected in partnership with Accorhotels.com
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Thank ossieossie
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Ossieossie, Thank you for your review. As a solo Traveler or as a couple, we believe also Sanur is a great place to stay and use as a base to explore this wonderful island. Our staff certainly look forward to seeing our returning guests and we look forward to seeing you again soon.

Bendigo, Australia
Reviewed 7 April 2014

For the price we paid the service and room was excellent. Staff where always friendly and attentive. One small negative we had was that our trip coincided with Nyepi day - which meant we had to stay within the resort grounds - this was not the negative as we respect their values and culture and it also gave us time...

Review collected in partnership with Accorhotels.com
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1Thank BendigoPete
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Bendigo Pete, Thanks for taking the time to write your review. I apologize on behalf of our IT department. What we thought was a great idea ended up going awfully wrong with the movie station. General Manager Mercure Resort Sanur

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, Indonesian, International, European
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $79 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Family Hotel in Sanur
#20 Luxury Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated upper floor room”
 of 5 bubbles J2965XSmichaelf, 24 Mar 2017 | Read review
“Ask for upstairs room in four room blocks.”
 of 5 bubbles Y6134OOjohns, 20 Mar 2017 | Read review
“250's units had view of the pool. Upstairs units have balcony.”
  • Our room at top
 of 5 bubbles RayH27, 14 Mar 2017 | Read review
“Everything is good about this hotel.”
 of 5 bubbles , 21 Feb 2017 | Read review
“278 is better than around tennis court”
 of 5 bubbles Carmigcar, 1 Feb 2017 | Read review
5 of 5