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Mercure Resort Sanur

TripAdvisorUS$75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$75*
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Mercure Resort Sanur
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2,194 Reviews from our TripAdvisor Community

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Showing 1,465: English reviews
Gosford
Reviewed 13 November 2013

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Jennifer C
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review

Mandurah
Reviewed 11 November 2013 via mobile

I found this hotel to be a wonderful break for 5 nights. I couldn't ask for for a nicer hotel for what I paid. Check in was quick, room service was efficient & good to eat. Service overall was lovely & friendly (although some of the older staff weren't as friendly) but I can't find anything negative to write that...

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Helpful?
2Thank JenineG69
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Mr. Jackson9, Thank you for taking the time to write this review. We look forward to welcoming you back. General manager Mercure Resort Sanur

Geraldton, Australia
Reviewed 8 November 2013

Review collected in partnership with Accorhotels.com
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2Thank frogchild30
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Melbourne, Australia
Reviewed 4 November 2013

Review collected in partnership with Accorhotels.com
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1Thank Ian M
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Denmark
Reviewed 3 November 2013

This is a very Balinese resort, with a big tropical garden. Rooms are very clean and spacious ! You will be met with a big smile everyday. Everybody is so helpful and really try to do their best to help you. Big nice and very clean beach. Two lovely pools, clean towels and a lot of sun beds. Breakfast are...

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Helpful?
3Thank Kiki0747
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Mrs. Kiki, Mrs. Kiki it was truly wonderful to meet you and your family who are great advocates and long term repeat guests. After only being here a couple of weeks, it was great to hear all your truly amazing stories of how you have seen the Resort over the years. I look forward to seeing you all again...

Ramsgate, United Kingdom
Reviewed 1 November 2013

Spent 5days here , very quiet & peaceful, rooms need uplifting, old furniture, bathroom needs a revamp, taps are falling off shower head, comes out a trickle, no entertainment, have to go else where.Beds were sizeable & comfortable. Breakfast was good , plentiful a good variety. Staff were always pleasant and helpful, full marks to them. There are better hotels...

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Helpful?
1Thank Bernie S
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review

Dear Guest We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support Best Regards

Toodyay, Australia
Reviewed 29 October 2013

We have just returned from a 5 night stay in this hotel which was booked as a special deal. It is located at the far south end of Sanur, on the beach set in lovely gardens. There are two swimming pools with plenty of seating around. Unfortunately the pool water was very warm so not refreshing. Access was easy with...

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1Thank phoenix2655
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Phoenix2655 Thank you for taking the time to write your review on our Resort. As the new GM, it is a positive way for me to reach out to take the staff ans express our guest concerns whilst with us. Our Housekeeping team have undertaken new training with our Manager and my self on the areas you have written...

Portland, Australia
Reviewed 25 October 2013

Review collected in partnership with Accorhotels.com
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1Thank Brian M
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Perth, Australia
Reviewed 23 October 2013

Well i have just returned home after my return visit to mercure sanur .. As i reported in my first review of this hotel.(what a great place to stay )!!! This time i went for 15 days.Because i knew how good this resort is . Any traveller wishing to stay at a very friendly hotel With beautifull balinese gardens &...

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Helpful?
1Thank Gerard G
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Mr. Gerard G Thank you for taking the time to write this review and your kind words on our staff being able to assist you with your injury. We look forward to seeing you on your return trip to Bali. General Manager Mercure Resort Sanur

Karlslunde, Denmark
Reviewed 18 October 2013

This was our 17th Holiday in week 40 and 41 2013 at hotel Mercure resort Sanur, and as usual we spend 2 weeks there.Smiling and polite staff both in reception, restarant and housekeeping. We enjoy the exellent brekfast , the Beach and our balcony in the silent evenings, where the only sound is from the waves against the reef. A...

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4Thank Arne p
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Annalise and Arne, Thanks for your review, we look forward to welcoming you back. General Manager Mercure resort Sanur

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, Indonesian, International, European
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Luxury Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Family Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront or Pool Facing”
surenval, 26 May 2017 | Read review
“Most rooms have easy access to dining areas and beach.”
875heleng, 25 May 2017 | Read review
“Rooms on the upper floors are only accessible by two flights of stairs.”
fromthetreetops, 24 May 2017 | Read review
“choose the rooms in the 200-300 bracket closest to the beach and restaurant”
U1687XVmichaeln, 21 May 2017 | Read review
“Stay in ground floor suites unless all roofs have been mended and water proofed”
U9786XMjohna, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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