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Harrads Hotel Convention and SPA

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58 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed 13 February 2015 via mobile

My brother-in-law booked us 3 rooms for new year (31 dec 2014) via agoda. Once we arrived, there was nobody at the lobby entrance! They really want us to beg for help,seriously,we had to ask the receptionist for help with our bags. We could accept that since it was new year's eve and they probably short of staff. However, the...

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Helpful?
2Thank Antony G
Amir F, Manajer at Harrads Hotel Convention and SPA, responded to this review
Google Translation

Terimakasih atas ulasan yg bermanfaat buat kami, sebelumnya kami minta maaf atas ketidak nyamanan anda beserta keluarga, kami berusaha untuk...

Reviewed 31 December 2014 via mobile

If u r going with ur family this hotel is definitely not for u. My husband booked us 3 superior rooms via AGODA,and guess what kind of response we got from the reception at the lobby? "Oh my God i havent check the email since this morning. Oh sorry sir,this booking code not registered yet." After arguing for about half...

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4Thank Putri G
Amir F, Manajer at Harrads Hotel Convention and SPA, responded to this review
Google Translation

Terimakasih buat ulasan anda tentang Harrads Hotel, Spa & Convention, Kami Sales Manager dan staff hotel mohon maaf atas ketidak...

Jakarta, Indonesia
Reviewed 8 December 2014

Staff in Harrads were so kind. They treat us nicely. Room is nice and bathroom is so clean. the staffs clean the room everyday. but the breakfast was dull. 5 days staying here, they served the same menu every morning. ugh. and the location, is in the middle of nowhere. you really need a car to go around. it's far...

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Thank Alvrt
Amsterdam, The Netherlands
Reviewed 14 August 2014

We were in the Harrads for 3 days. ihad a room on the third floor of the 'side wing' of the hotel. There, it seemed that many things were newly installed. The plastic covering of the steel walls of the elevator were still in place. As well, the WIFI on that side of the hotel had not yet been set...

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1Thank DZEBORAH
London, United Kingdom
Reviewed 8 August 2014

Considering how cheap the room was (last minute online booking cost us £20 for a standard double), the hotel was fine. Clean and friendly staff. However it is very disorganised. As our night went on, it was all a shambles, the reception then proceeded to wake us up ridiculously early in the morning not once, but twice. And they then...

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1Thank EES777
Reviewed 23 July 2014 via mobile

Even though Harrads hotel is little bit farther away(4km) from the city rush and beaches(free shuttle bus in certain times to the beach-not on the way back), the staff friendliness was excellent. Ananta and Henry in the front desk were absolutely great, with manners that some of the european Front desk agents can envy their professional behaviour. Example - there...

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Helpful?
Thank ErikKondrx
Harrads Hotel C, Manager at Harrads Hotel Convention and SPA, responded to this review

Hollaaa ErikKondrx, Thank you for stay with us and your time to write a review to Harrads Hotel & Convention. Thank you also for your compliment to our staffs, Ananta & Herry. They could be a sample for their team in front office also for other departments. Apologize for the inconvenience cause of our group. This moment we are got...

Whistler, Canada
Reviewed 8 July 2014

Upon entry we were greeted with grace. however we were paying more than we had been else where and breakfast was NOT included. there wasnt many there when we arrived so we had two pools to ourselves. which was quite nice. this hotel is located a little distance from the main areas of Sanur but there was someone that was...

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Thank ShellCobby
Harrads Hotel C, Manager at Harrads Hotel Convention and SPA, responded to this review

Dear SellCobby, Thank you for stay with us and your review. We have some programs in the future to make our service and facilities better. One of our program is adding bikes and motorcycles to rent to our in house guest. waiting you back to stay with us :) Regards, Management

Perth, Australia
Reviewed 5 July 2014

Pro's: Very good convention facilities New modern business centre available soon Very friendly and helpful staff in all areas Very clean serviceable rooms - no noise issues experienced Clean pool ... Plus additional roof top pool with great views over Sanur In house dining sufficient and reasonably priced Free shuttle to Sanur after 10:00 Con's Not safe to leave hotel...

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Thank TW52
Harrads Hotel C, Manager at Harrads Hotel Convention and SPA, responded to this review

Hi Tw, Thank you for your review & complimentary to Harrads Hotel & Convention. We are really sorry, if you are not comfortable with our breakfast that serve Indonesian cuisine. However, we are still improve the items to make our service more better. Waiting you back to have a long vacation with us REgards, Management

london
Reviewed 22 June 2014

spent three days here. it was the oddest experience due to the fact that there appeared to be just us and another two couples in this large hotel. I have to say that the staff are without doubt the friendliest of any hotel I have ever stayed in. the hotel appears to be clean but it isn't really. the shower...

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Helpful?
Thank chrissiechris
Harrads Hotel C, Manager at Harrads Hotel Convention and SPA, responded to this review

Hi Chrissiechris, Thank you for your stay with us and your review thru tripadvisor. Thank you also for your compliment to our staff, we are appreciated it. Concerning your review, mostly guests who stayed here are series group. Sometimes could be 3 or 4 big bus check in at Harrads Hotel. However, series group usually already have daily program along...

Perth, Australia
Reviewed 1 June 2014

me and my fiancee was book for this hotel for a week. I arrived there on May 25 '2014 @ 22.00 pm. when we would like to having breakfast , there's none food left. The Gm asked appologize and gave us free ride to sanur.and next morn, we take our breakfast, which is basic. the rest morning,we having our breakfast...

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Helpful?
Thank kuni g
Harrads Hotel C, Manager at Harrads Hotel Convention and SPA, responded to this review

Hi Kuni G, Apologize us for late reply and also for your inconvenience stay with us. For breakfast, we are still in progress to improve the quality of product & service as we realize that it become very important for all of our guests. for your case, please apologize us. Regarding your bikini and short pants, we do have lost...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are local Hotel & Convention Center, located at Sanur Area. Our rooms are from Superior up to President Suite. Our meeting rooms capacity is up to 1200 persons. ... more   less 

Additional Information about Harrads Hotel Convention and SPA

Address: Jl. Bypass Ngurah Rai Sanur no. 888, Sanur, Denpasar 80227, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $32 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrads Hotel Convention and SPA 4*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Agoda, Travelocity and Ctrip TA so you can book your Harrads Hotel Convention and SPA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Harrads Hotel Convention And SPA Sanur, Bali
Hotel Style:
#23 Luxury Hotel in Sanur
#32 Spa Hotel in Sanur
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Questions & Answers

Questions? Get answers from Harrads Hotel Convention and SPA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms are nice but i found the WiFi only worked while sitting either in the foyer or right by the door of my hotel room.”
 of 5 bubbles ShellCobby, 8 Jul 2014 | Read review
“Make sure you ask for a non smoking room if cigarette odours annoy you...”
 of 5 bubbles TW52, 5 Jul 2014 | Read review
“if the price is right just go and enjoy the surreal experience of staying here.”
 of 5 bubbles chrissiechris, 22 Jun 2014 | Read review
“Be prepared, where ever you like to go you will need to hire a cab to take you there.”
 of 5 bubbles AceM357, 17 Apr 2013 | Read review
“Check your bathroom really carefully and always (ALWAYS) put the extra door lock.”
 of 5 bubbles fbrooroh, 20 Jan 2013 | Read review
5 of 5
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