We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Maya Sanur Resort and Spa

Traveller (1165)
360
Panoramas (30)
Pool & Beach (155)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Maya Sanur Resort & Spa is a stylish 5 star luxury beachfront resort with 103 thoughtfully conceptualized rooms, three elegant swimming pools, including a 158-metre lagoon pool, the world award-winning Spa at Maya, and four dining venues, including a rooftop beachfront restaurant and lounge with majestic ocean view.
Read more
Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Lagoon View
Ocean View
HOTEL CLASS
745Reviews
1,523Photos
51Q+A
100Room tips
Traveller rating
  • 580
  • 130
  • 27
  • 7
  • 2
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
For the past 10 days I am trying to make a booking at this resort to stay with my family of 2 children, unfortunately the reservation and front office team are really inefficient, not helpful, slow in responding, and do not try to accommodate us as per our requirements and
Read more
+5
We were in heaven !!! Hotel is wonderfull, modern and fresh. Best spa experience ever and top class service. We had a beach front suite and it was perfect with own swimmingpool and terrace. You feel you are in paradise.
Read more
Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded yesterday
Dear Ewa555556, Greetings from Maya Sanur Resort and Spa. Thank you very much for taking a time to write and share a wonderful review of our resort with our Trip Advisor's readers. We are delighted to know that you had enjoyed the facilities, services and consider us as ”Heaven” on your recent stay. The entire team looks forward to welcoming you back on your next trip to Bali. Sincerely yours, I Putu Eddo Arthawan Resort Manager
Read more
We stayed for a week in a lagoon access room. And it was worth every penny. The swimming pool is right next to the room door, it is just a blast to wake up and basically roll your way into the water. The rooms were large, beautiful and the bathrooms were just great. Despite the
Read more
Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded yesterday
Dear Ferke9, Greetings from Maya Sanur Resort and Spa. Thank you very much for your time to share your detailed review on your recent stay. I am delighted to read that you had enjoyed the resort and consider us as “Wonderful hotel”. Regret to know that wide array of buffet breakfast and the staff skill below your expectation, I do apology for the inconvenience you encountered. If you could tell me more details on these issues to me directly at rm@mayasanur.com it would be highly appreciated to avoid a repeat occurrence. We are continually striving to improve and I can assure you that we are paying attention to this area. I am looking forward to receiving your email and welcoming you back to the resort. Sincerely yours, I Putu Eddo Arthawan Resort Manager
Read more
This hotel is simply perfect! We loved the contemporary design and large open feel of the lobby area. Our room was large with a gorgeous bathroom with a great bath separate shower and two basins - perfect for a couple! The bed was very comfortable with a choice of pillows. In
Read more
Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded 1 week ago
Dear Susiekay62, Greetings from Maya Sanur Resort & Spa Thank you very much for taking so much time to write and share a wonderful detailed review and description on your recent stay. We are delighted that you love the hotel contemporary design and had enjoyed the facilities and the services rendered by our team member. To ensure guest satisfaction and comfortable, we have extended a 20% discount for food and beverage for the guest who stays seven nights and beyond. We also have happy hour promotion at Tree Bar which offers a 50% discount of all cocktail, beer and wine by the glass from 5 PM to 7 PM daily accompanied by live acoustic performance every Sunday to Thursday and DJ performance every Friday and Saturday. A special promotion of 50% Off at SPA is also available starting at 9 AM to 3 PM daily. We are very sorry that we omitted the countdown on New Year’s Eve and will be more organizing in the event this year. Once again, thank you very much for spending New Year at Maya Sanur Resort and Spa and we look forward to welcoming you back in the near future. Sincerely yours, I Putu Eddo Arthawan Resort Manager
Read more
+2
A group of us stopped off here for happy hour drinks before heading off for dinner. The resort looks peaceful and tranquil and would be a lovely spot to stay right on the beach. The view was amazing from the deck although we found the service a bit slow and had to order our
Read more
Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded 1 week ago
Dear Tassiegir, Greetings from Maya Sanur Resort and Spa. Thank you very much for a nice description and review of the resort. We have noted your comment highlighting the slow service at Tree Bar and I personally have addressed to the respective department head to avoid a repeat occurrence. I do apologize for all the inconvenience caused. Kindly contact me directly at rm@mayasanur.com should you wish to stay with us and we look forward to welcoming you to our resort in the near future. Sincerely yours, I Putu Eddo Arthawan Resort Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Deluxe Lagoon View Room at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Deluxe Garden View Room at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Beachfront Pool Suite at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Deluxe Lagoon Access Room at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Beachfront Pool Suite at the Maya Sanur Resort & Spa
PreviousNext
12345644
Not sure: we visited Cosmo Massage which is across the road and was fantastic
0 votes
Yes, big round ones.
0 votes
Show all answers
Beach is fine no waves due to reef it can get extremely hot on the beach. Wraps for sun protection not cold at all.
0 votes
Show all answers
They even have USB plugs in the wall. If you need a late check out ask for their departure lounge. You will love this hotel, Enjoy!
1 vote
Show all answers
In front of the beach but you can’t swim there because is so much rock
-1 votes
PreviousNext
12345611
"Not on ground floor"
"Every room is a good room."
"The lagoon access rooms make it feel like you have your own pool."
"If they had rooms facing the ocean, that would be ideal"
"rooms with pool entrance are a fun novelty but the pool is too cold to go in for very long."
PreviousNext
12345620
PRICE RANGE
US$170 - US$345 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
103
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing