Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Park View
Languages Spoken
English, Indonesian
Location
Jl. Hanoman, Ubud 80571 Indonesia
Alaya Resort Ubud
4.6 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Alaya Resort Ubud comes highly recommended for its immaculate rooms and pristine grounds, as many travelers have noted the hotel's dedication to cleanliness. The resort's serene atmosphere is enhanced by its lush gardens, tranquil pools, and quality spa services, creating a peaceful oasis that guests adore. While the spacious, modern rooms with luxurious touches receive accolades, a few minor issues are sometimes mentioned.
Nestled in a prime location, Alaya Resort Ubud offers easy access to Ubud's attractions, balancing central convenience with a calm environment. Service at the hotel is generally celebrated as friendly and professional, contributing to an overall exceptional value, even if some guests suggest it's slightly pricier than neighboring options.
Location
Central
Atmosphere
Relaxing
Rooms
Well-designed
Value
Exceptional
Cleanliness
Spotless
Service
Friendly
Amenities
Relaxing
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Detailed Reviews
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Great experience!! We stayed 3 nights in this hotel during a holiday in Bali in August (2024) and everything was perfect. The rooms are modern, clean, welcoming, equipped with comfort and small attentions: 4 bottles of water per day, a mini bar with drinks included in the price, herbal teas, coffee and kettle in the room. Breakfast is delicious with various choices from sweet to savory and a great cappuccino as in Italy. We also took advantage of the takeaway breakfast that is offered in three options that you can order the day before (juices, croissants, bread and jam, Danish swirls, yogurt, cereals, fruit...) even dinner is superb, with both international and Indonesian dishes, and in fact we chose to dine at the hotel two out of three nights! The staff in the reception room is friendly, attentive, kind and speaks perfect English. If we return to Bali we will definitely be their customers again.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A wonderful oasis of calm amid the bustle of Ubud, this was a perfect base to rest and regenerate between sightseeing around Ubud and the local area. The pools were quiet, no lounger hogging and the grounds were beautiful. We had a suite for our family of four, which was enormous and luxuriously kitted out. Even the toiletries were wonderful. The food in the restaurants was more expensive than outside the hotel which is to be expected, but was of really excellent quality - even the poolside bar menu. We were given complimentary Balinese massage which was blissful. I couldn't recommend this highly enough for those wanting a high end experience to complement their exploration of Bali.
What made it very special was how friendly and helpful all the staff were, even the groundskeepers had a smile and word of welcome. As first-time travellers to Bali we really felt reassured if there were any problems the staff would help us, including booking drivers and tours if we wanted (although we already had this organised).
Complimentary mineral water generously and frequently replaced in the room and insect repellent in the room were helpful touches!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded Aug 26, 2023
Dear ACH999, Greetings from Alaya Resort Ubud! Thank you for choosing to stay with us and for reviewing our resort on Trip Advisor. It is truly a pleasure to know that you loved staying with us and had a wonderful time. We thank you for your kind words about the Resort's location, the swimming pool, the suite room, our beautiful grounds, the restaurant and pool bar as well as the blissful treatment at our Dala Spa. What delights us more is to hear that the services rendered by our team were exceeded your expectations. Your appreciation will be shared as it serves as a wonderful motivation for our team to continue delivering better service for all guests. We sincerely do hope that your memorable stay experience will bring you back to Alaya Resort Ubud in not so distant future. Best regards, Dewi Mas, CHA, CHT General Manager
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We visited in March .We were welcomed with refreshing wet towels and a welcome drink which was a good gesture considering the hot weather . The resort is huge it has two swimming pools which unfortunately I didn’t use but watched many guests enjoying . Got a room quite far from reception and lost my way getting back . The breakfast area is open on both ends, one facing the pool and the other end , the road . The breakfast spread is limited for Indian vegetarians . Whatever I ate was tasty and fresh . The buffet offers breads. Variety of egg options,cut fruit, cold cuts , tasty bacon .The local breakfast option is very tasty especially the rice / noodles with sambal . They have both a la carte and buffet options .They also have a one time offer of tea / coffee with local snacks during the stay . Their cappuccino is the best I have ever tasted . Really Superb !!!The staff are friendly and helpful . I can’t remember the name , she gave me the recipe of Sambal .
The room booked was very spacious with a balcony with seating overlooking greenery . The body lotion had a lovely aroma and great moisturising ,it was available for purchase too .The shower area has both a hand and overhead shower with nice hot water with good water pressure . Generally products provided were awesome . The room also had a tub outside the bath area . Sufficient drinking water and a free minibar with soft drinks was an added touch . Sleep quality is great , the beds are very comfortable compared to other hotels . The spa service is great and very professional . I opted for a Da La spa and a 1 hr foot massage was opted by my partner both were great . They provided a special offer for guests . The hotel has a tie up with several restaurants such as Pison which has delicious meals. Ordered most food from there . The other restaurants are local and Japanese cuisine .
The hotel is located close to a night food market which I missed . Several others spas and dining options are available in close proximity. Monkey forest is situated very close by . Overall a good stay .
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Date of stay: March 2025Trip type: Travelled as a couple
Room Tip:Long walk if room is far .
Have to opt for help with luggage while checking out since the pathway...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded 6 days ago
Dear Nina, Greetings from Alaya Resort Ubud. It's inspiring to read your detailed review. We are thrilled that you had a wonderful experience and thank so much for recommending our resort. It’s wonderful to know that our welcome gesture with refreshing cool towels and cool welcome drink was appreciated. We’re glad you enjoyed our breakfast selections and that you found the food to be fresh and tasty. We’ll certainly take your feedback on the limited variety for Indian vegetarians into consideration, though we’re happy to hear that you enjoyed what was available! And we're especially pleased that you loved the cappuccino, thank you for the kind compliment! It’s great to know the local breakfast options, especially the rice and noodles with sambal, were a highlight for you. It’s also lovely to hear that you enjoyed your spacious room and the beautiful views of the greenery. We’re happy the body lotion and other amenities added to your comfort, and we’re glad the shower and the bathtub outside the bath area met your expectations. We take pride in providing high-quality products and ensuring that our guests have a restful and relaxing experience, so it’s great to hear the beds provided excellent sleep quality! We're happy that you had a fantastic experience at DaLa Spa and that your partner also enjoyed the foot massage. We love offering these special promotions to our guests, and we’re glad you took advantage of them! Thank you once again for your thoughtful review! We’re so pleased you had a memorable stay, and we’d love to welcome you back for another great experience in the future. "Sampai Jumpa Lagi" Best Regards, Dewi Mas, CHA, CHT General Manager.
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My wife and I stayed 5 nights at Alaya Resort in May, which was our second stop on a four location trip to Bali and Nusa Lembongan. Alaya is perfectly located in central Ubud, which was one of the reasons why chose Alaya. We were pleased to be given the room we requested, on the second floor overlooking the pool, so why did we feel somewhat underwhelmed by it all? Alaya is a big resort and somewhat generic, despite the attempt to make it look unique with the bamboo facade on all the concrete buildings. Our room was clean and spacious, as was the balcony, yet the bathroom design is a little odd and the decor rather dated. The bed was very comfortable. The grounds and gardens are nice but not great, and the pools are also quite nice but not beautiful. Pool loungers were in pretty good condition. Staff were lovely of course (which is always the way in Bali) and the housekeeping team did a great job. We chose not to include the breakfast in our booking (because Ubud has such an array of fabulous eateries and we wanted to try somewhere new each day) so I can't comment on the food at Alaya's Brasserie, but I was pleased to see that they offer an a-la-carte option (and not just the ubiquitous buffet). I can highly recommend the breakfast at Pisson next door and Sally's Kitchen, on the other side, is a very pleasant place for a casual dinner. There have been so many glowing reviews for Alaya Resort on TA, so maybe I am missing something, or maybe I was just wanting something that Alaya is not, a 'special character' boutique hotel.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Alaya does attract package bus tours, i.e. large-ish groups travelling together
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded Jun 22, 2024
Dear FlyingKiwi1010, Greetings from Alaya Resort Ubud! On behalf of the Alaya Resort Ubud team, We thank you very much for staying with us and for sharing your recent stay feedback on Trip Advisor. It is so pleasing to read that you enjoyed your stay and glad that you were particularly impressed by our convenient locations, the room overlooking the pool, the comfortable bed, and the attentive service rendered by our team members. On the other hand, We appreciate your feedback very much regarding the bathroom design, decorations, the grounds, and the pool. I want to assure you that your constructive feedback does not go unnoticed as it is valuable for our continuous improvement in the future. We will look into improving those aspects to enhance the overall of our guest experience. Thank you once again for sharing your valuable feedback and we look forward to the pleasure of welcoming you back for another memorable stay. Best Regards, Dewi Mas, CHA, CHT General Manager
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Wow from the moment you’re in the door. Came for honeymoon. Upgraded complimentarily. Welcoming & attentive staff. The strip is on your doorstep if you want to walk out and see the choice of restaurants. Rooms are spotless. 4 complimentary bottles waters were provided everyday so you can take these to the pool or restaurant to save money. 4 restaurants on site including pool bar which does a different menu, all lovely! Monkey Forrest is walking distance! Complex is huge! Has two pools with enough beds! Amazing gym! If your flight is late then you can check out and use their shower rooms which are spotless and hidden away from public really to change before departure if you want to use the facilities still.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded Oct 28, 2023
Dear Erol, Greetings from Alaya Resort Ubud! Thank you for choosing us as your preferred hotel and thank you for spending the time to provide us with your valued feedback. We are thrilled to hear that you had such a positive experience during your stay with us. It was pleasing to read that you were impressed by the facilities, locations, and services rendered by our team. Your compliments have been shared among our team and this is really encouraging us to provide attentive service to all our guests. Once again, Thank you for providing us with your feedback. We are grateful for your support and look forward to serving you again on your next visit to Ubud, Bali. Best Regards, Dewi Mas, CHA, CHT General Manager
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Stayed here for only 3 nights as last part of our vacation around Bali. Great location with plenty of restaurants, shops close by. Room was very spacious, clean, only downside for me personally is little to dark/old traditional fashioned (dark wood furniture) but well laid out. Great terrace and good facilities in the room. Separate Shower and huge round bath, both very clean and good functionality. Bottled water supplied and replenished without any issues. Food in restaurant was very good and the staff so amazing and friendly, very eager to please and ensure all your needs met, special mention to Sumi she was outstanding. Pool area very good, no issues for loungers/towels etc and good waiter/waitress service provided. Location we found out for us was very good, literally 10 mins walk (slow) to monkey forest, supermarket less than 5 mins away. If coming back to Ubud area would certainly use this hotel again without hesitation.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was truly a magical experience. From the kindest of staff to the luxurious qualities, we enjoyed every moment. Great and well sanitized food is accompanied by a pool overlooking rice fields. This resort is near paradise, and the most unpleasant experience was saying goodbye.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded Aug 14, 2024
Dear happypeopleAmsterdam, Greetings from Alaya Resort Ubud. Thank you for taking the time to share your feedback on your recent stay at Alaya Resort Ubud. Your glowing review deeply touches us! We are overjoyed to know that you enjoyed every moment of your stay and that you were impressed by the great and well-sanitized food, the pool overlooking rice fields, and the kindness of our team members. It seems every team member played a role in crafting your unforgettable holiday and we sincerely appreciate you highlighting their contributions in making your stay magical. We are truly touched that saying us a goodbye was your most unpleasant experience on your Ubud - Bali holidays. We cannot wait to welcome you back soon to create another magical stay experience at our resort. "Sampai Jumpa Lagi!" Warm Regards, Dewi Mas, CHA, CHT. General Manager
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The concept behind this hotel offers a stay in an oasis of elegant tranquility. Ubud is a very touristy city, but as soon as you cross the threshold of the hotel you find yourself in a typically Balinese structure, where there are not too many walls, but only beautiful rooms all overlooking the swimming pool among a beautiful garden and rice fields, where integration with nature is successful. The staff is attentive and always welcoming. We were often asked if everything was going well or if we had any complaints. The breakfast is varied, without being excessive and the restaurants in the structure have a good offer, with prices that are not high, in line with those of a similar category. The only advice I could give, in addition to absolutely choosing this hotel, is for those who need a triple room: the additional bed in the double room is a bit bulky, even if the room is large, consider letting him sleep if you have a child in the double bed with you, because it is very spacious (even for 3 people) or if you take a family room. For my seven year old nephew, the parents chose to have the bed taken away.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is next to Coco Supermarket (sorry for the random wording), which occupies the four corners of the center of Ubud along with the town hall, the royal palace, and the monkey forest.
Ubud is said to be fun to walk around, but most large hotels are far from the city, there are few shuttle buses, and it becomes a hassle to call a taxi after a while. However, here, once you step out of the hotel, you are already in the center of Ubud. Despite that, you can't hear the sounds of the city from the rooms, and there are rice terraces within the facility, so you can enjoy the resort atmosphere.
The highly rated Mandara Spa, which is visited by people other than hotel guests, also has excellent service. There are six types of oil to choose from, and you can choose the background music during the treatment. The two restaurants (cafe bar and Asian cuisine) also have many unique menus and are recommended. It seems that a Japanese restaurant will be opening soon, which is also likely to be popular.
Location As mentioned above, it is located in the center of Ubud (at the four corners), so you can walk to anywhere in the center. Furthermore, when going south (towards the sea), the roads become wider, so you won't encounter traffic jams. On the other hand, when moving north, you will be caught in traffic jams in the center.
Points to note: There is no room charge for the spa or restaurant. You can make a reservation and of course use a credit card, so it's not a problem. Also, the toilet and bathroom are separated by a curtain instead of a door, which may be a concern for some people. As others have written, the rooms on the first floor are completely visible from the walking path (although there aren't many people walking around), so if you are concerned about this, you may want to choose the second floor.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in this hotel for 2 nights as part of our tour. The hotel is very centrally located in Ubud and there are many restaurants nearby.
Our room was on the ground floor with a view of the (non-existent) rice fields. The room was very nice, unfortunately the sink area was very small and there wasn't much storage space. We found the huge area next to the shower strange - according to the website, the bathtub is usually here, but in our case this area was simply empty - unused.
We also found the deposit to buy something in the room strange (1,000,000 IDR). In principle, this is fine, but unfortunately we weren't told that you can only eat/drink in one restaurant (brasserie) and the pool bar with this deposit and have to pay at the other restaurants. We found that out ourselves. If we had known that, we wouldn't have used the deposit.
The food in the brasserie - as well as the breakfast there - were very good. You could order as much a la carte as you wanted (at breakfast). The food and drink prices were (as in all hotels) quite a bit more expensive than in the restaurants outside. The service here was sometimes a bit slow, even when there wasn't much going on; but that was the case almost everywhere in Bali - probably the Asian coziness.
The hotel is really well located for excursions in and around Ubud.
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Date of stay: May 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Correct. I don't think it has a shuttle but the location is quite central. Markets are walking distance and so is the Palace. I think its about 20min walk to Palace.
There are more places to choose from in the Ubud area.
PRICE RANGE
C$181 - C$275 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
105
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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