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Serela Riau Bandung

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#48 of 225 Hotels in Bandung
Certificate of Excellence
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1 room 2 adults 0 children
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Serela Riau Bandung
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505 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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kuala lumpur
Reviewed 1 week ago

Room was wonderful, but no sound prove, can hear staff talking and singing, the room have good air condition, the hotel is near to Factory Outlet and easy to access.Should give foc to ioning clothes and welcome drinks.

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Helpful?
Thank ayusry
Kuala Lumpur, Malaysia
Reviewed 1 week ago

The range of food prepared for breakfast was really good! We really enjoyed the food and each morning we tried different Indonesian cuisine :) The location of the hotel is very strategic as it is located among the factory outlets and made it easier for us to repeat the trip to those places.

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Helpful?
Thank rynaomar
Toronto, Canada
Reviewed 1 week ago

Great location when visit Bandung, right beside the Riau KFC and in the same building as the AirAsia office. Booked a room from booking.com for around US$40 a night but upon check in we are given a 'prison like' room without any window (really bad ), we came down to the lobby to complain about the room and was offered...

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Helpful?
Thank Mario S
Bogor, Indonesia
Reviewed 17 January 2017 via mobile

My son love this place because the family room has stairs to go to second floor. For me, The place is very close walking distance to fashion outlets and food places. Other than than, The breakfast is nice. The hotel dont have the swimming pool but has the massage and karaoke room. Many tourist mostly from malaysia stay around the...

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Helpful?
Thank handynagaria
Cikarang, Indonesia
Reviewed 5 January 2017 via mobile

Location of this hotel is very nice. It's near from coffee shops, factory outlet and restaurant. Breakfast is good enough. If you bring your own car, maybe parking will be problem because parking place is so small compare to hotel capacity. But, for me, the biggest problem is regarding sound. You can hear people talk from next room. It is...

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Helpful?
Thank roelly
Reviewed 4 January 2017 via mobile

I booked 2 standard rooms but turned out only 1 room was available. Thanks to the hotel for upgrading one to superior with no extra charge. Superior room was spacious and comfortable with large window. While standard room was small with no window ar all, not recommended if you are looking for comforts. The other issue was the parking lot...

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Helpful?
Thank Mansursyah
Karawang, Indonesia
Reviewed 27 December 2016

air conditioner not good but the food & beverages not bad, bath room not to good, the hotel near to factory outlet & near to central of Bandung. many of food & other hotels too in front of, beside hotels.

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Thank susianawaty
Kuantan, Malaysia
Reviewed 21 December 2016

Was staying in grand family room. Room was a bit gloomy. Air conditioner could not be felt on upper floor. No sockets to charge your smartphone etc. Have to use the one for tv on upper floor. Same breakfast menu everyday.

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Thank ShilaSupian
Reviewed 17 November 2016 via mobile

Staff were very friendly and helpful. Would definately come again to this place. Tisna, the manager was very good and helpful to my family. Should promote him. He even brought a weighing scale from home to help us weigh our luggage. Good job tisna

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Helpful?
Thank Ahmad F
Feby R, E-Commerce Manager at Serela Riau Bandung, responded to this review

Dear Mr. Ahmad, Warm greetings, On behalf of Serela Riau Hotel management, allow me to extend my thanks to you for having chosen Serela Riau as your Hotel to stay in during your visit to Bandung. We are very happy that you enjoyed your stay with us, and we will be sure to tell Mr. Tisna about your comment about...

Reviewed 28 October 2016 via mobile

Near factory outlet n warm For the staff expecially concierge n receptiin...but difficult if i want taxi ..i think the hotel can give free transfer or pick up to airport...good for the food restaurant..overall good very good

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Helpful?
Thank DERmajihur345
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear DERmajihur345, We do appreciate and grateful for the excellent review and we are very thankful for your feedback on pick-drop service that we need to do. It would be our concern. We are looking forward to welcoming you back home to Serela Riau Bandung in future. Sincerely, Aditya

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Serela Riau Hotel Member of Kagum Group Hotel Management Jl LLRE Martadinata (RIau) Bandung Equipped with 83 rooms, karaoke, fitness center, massage and spa. Serela Riau Hotel is a three-stars hotel that combine great location and affordability with quality services and facilities.Located in the shopping district of R.E. Martadinata Bandung (famously known as Riau Street). Our hotel is the ideal choice especially for guests looking for an excellent shopping experiences that is uniquely Bandung.The street also in close proximity with many of Bandung's main streets, making our hotel an ideal starting point for anyone wishing to fully explore the side and corners of Bandung ... more   less 

Additional Information about Serela Riau Bandung

Address: Jl. LLRE. Martadinata (Riau) no. 56, Bandung 40115, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $31 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serela Riau Bandung 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Grand Serela Hotel Bandung
Grand Serela Badung Bandung
Hotel Style:
#4 Best Value Hotel in Bandung
#7 Family Hotel in Bandung
#28 Spa Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Serela Riau Bandung staff and other travellers.
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Singapore, Singapore

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For Smart room level is ok.”
 of 5 bubbles ayusry, 14 Feb 2017 | Read review
“Room facing Riau street”
 of 5 bubbles Planetluxury, 10 Feb 2017 | Read review
“air conditioner not good”
 of 5 bubbles susianawaty, 27 Dec 2016 | Read review
“Nothing at all”
 of 5 bubbles iskandarsyahi, 3 Sep 2016 | Read review
“I could get a better room with the same price somewhere else. The thought of just spending a night in the smart room, turned out to be the worst decision I've ever made. It really was my mistake and I regretted it.”
 of 5 bubbles Anaandeli, 28 Aug 2016 | Read review
5 of 5