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The hotel really sucks when it comes to maintenance and cleanliness . One of the horizontal panels of the room door was missing making it look a bit unpleasant from inside. The room looks like it has not been painted for years. We found hair...More
I had to stay in Serena several times, because my office booked me there. They know now not to book this hotel any more.
Location is the only positive thing about the hotel - it's 5 minutes walk from the train station. The hotel has...More
I spent a night in Serena Hotel on March 31st, 2017. I stayed in the deluxe room. At first, I thought the hotel's services would be really bad after all the bad reviews I read on the internet. But it's not that bad actually.
Bandung weather is cold and you will expect a hot water for your bath. And no you don't have it. Again, the bathroom problem, it smells worst. The toilet seat also not clean. Inside the bedcover feel like small grain or sand left.
The rooms didn't feel clean and i found 3 dark hairs in my bed. My pillow looked like it had been dragged around the floor and my towel was grey, these may have been clean but they didn't look it and I wasn't chancing it!...More
US$18 - US$40 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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