We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Papandayan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
The Papandayan
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

368 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Papandayan
See the most recent reviews
Showing 263: English reviews
Invercargill, New Zealand
Reviewed 8 September 2016

Went to Bandung on business from New Zealand and expected to stay 5 days at the Papandayan but stayed 2 weeks. Found hotel to be as good as the best in Europe. Rooms modern, clean and tidy. Staff went beyond the call of duty to help and assist, particularly the front counter and office staff who were always friendly with...

 Report
Helpful?
Thank rsshort
Bobby R, General Manager at The Papandayan, responded to this review

Dear rsshort, What a wonderful review! We truly appreciate your trust in us. I am very happy to hear that our associates and service met your needs and expectations, especially Mr. Januar who was happy to become your personal minder. Thank you again for your kind comments and recommendation. We look forward to welcoming you back to The Papandayan soon....

Reviewed 7 September 2016

The staff appear to be very courteous and the regular smile and greetings receives the tick in the box. In fact that what it is, a 'tick in the box'. There is of course a difference, the service from the heart is can be felt in the heart. One example to to illustrate this is the welcome drink. The person...

 Report
Helpful?
2Thank Mundock V
Bobby R, General Manager at The Papandayan, responded to this review

Dear Mundock V, We appreciate you taking the time to provide us with constructive feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our associates about good and bad service. We will ensure your feedback will be shared to all. Furthermore, I will personally supervise...

Jakarta, Indonesia
Reviewed 7 September 2016

the room is spacious, classy and luxurious but a little old from 5 stars hotel. but one thing i know that the staff heal every weakness from this hotel, they greet me nicely, from security until the back office - which is i know they didn't wear uniform but wear the name tag. also when me and my partner wanna...

 Report
Helpful?
Thank erdisetiaputra
Bobby R, General Manager at The Papandayan, responded to this review

Dear erdisetiaputra Thank you very much for recommending The Papandayan to other travellers, it is very much appreciated! We are delighted to learn that the service from our associates that made your stay more comfortable and memorable. I have shared your comments to all our associates who are really happy to have made an impact on your experience at our...

Depok, Indonesia
Reviewed 6 September 2016 via mobile

I stayed here for 2days. Everything beyond my expectation. The rooms are great, the food taste good and specially huge thanks to Mr. Nicolas who accompany me while check-in process. He is so friendly and helpful. I'll be back for the next holiday :)

 Report
Helpful?
Thank ethaasiregar
Bobby R, General Manager at The Papandayan, responded to this review

Dear ethaasiregar, Thank you for taking the time to review your stay at The Papandayan. We have share your comments to Nicolas that you were pleased with his service. We hope to welcome you back again soon. Kind regards, Bobby Renaldi

Reviewed 5 September 2016 via mobile

Stay here for business trip. Location near to my venue and kind of the center of the city and easy access to city center. The restaurant for dinner was delight, the dessert booth divine where many selections to choose. Gym equipment need to be improved as well as manage of parking lot.

 Report
Helpful?
Thank westwestjohn
Bobby R, General Manager at The Papandayan, responded to this review

Dear westwestjohn I am pleased to hear that you find our location to your liking for your business trip. On your next visit maybe you'll be back for leisure, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. Your comments about the gym equipment and parking lot have been...

Reviewed 5 September 2016 via mobile

I stayed at ambassador with family for weekend getaway. While the kids enjoying the pool . Me and my wife went to the edelweiss spa. It was worth every penny. The room itself was very soothing and relaxing. The therapist truly understand how to massage without over doing it. The jacuzzi inside was very big and i was alone at...

 Report
Helpful?
1Thank said a
Bobby R, General Manager at The Papandayan, responded to this review

Dear said a Thank you for your review. I am delighted that you and your wife enjoyed the services and facilities at Edelweiss Spa. We are sorry to hear that you were not satisfied with with the service at the parking lot. We have investigated this matter and found out that the reason they were shouting was that they were...

Bandung
Reviewed 4 September 2016

The Papandayan is one of the best hotels I've ever been, and I will recommend it to everybody who want a perfect holiday in Bandung. It's near Jln. Burangrang, so it's not hard to find good food. Also so close to Trans Studio Mall.

 Report
Helpful?
Thank lexiexu
Bobby R, General Manager at The Papandayan, responded to this review

Dear lexiexu Thank you for giving us a perfect rating and for recommending The Papandayan to other travelers. I'm sure our entire associates enjoyed delivering their service to your needs as much as you enjoyed your stay. Kind regards, Bobby Renaldi

Dammam, Saudi Arabia
Reviewed 3 September 2016

Friendly stuff and good response Location is far from the visited location. Room is small but it is acceptable The spa area is one of the best I have ever visited. Also the swimming pool is big enough.

 Report
Helpful?
1Thank 894mohammedz
Bobby R, General Manager at The Papandayan, responded to this review

Dear 894mohammedz Thank you for your review and for choosing The Papandayan on last visit to Bandung. We are happy that you enjoyed your stay, especially the spa facilities. We are looking forward to having you again as our guest at The Papandaya. Kind regards, Bobby Renaldi

Jakarta Indonesia
Reviewed 3 September 2016

I will be back again in the near future. I wish I could make the corporate rate. Certainly I will also recommended to my friends or family members to having this hotel while visiting Bandung. All the best . Thank you.

 Report
Helpful?
Thank Joko P
Bobby R, General Manager at The Papandayan, responded to this review

Dear Joko P, It would be our pleasure should you like to come back and stay at The Papandayan again in the near future. We certainly can arrange corporate rate for you, please advise your contact details, and our associate will be in touch with you. Thank you again for your trust in us and for recommending our hotel to...

A TripAdvisor Member
Level Contributor
6 reviews
3 hotel reviews
Reviewed 3 September 2016 via mobile

Being there for honeymoon. I love the surprise cake and sparkling wine also the flowers in the bedroom, and the most special is the staffs were greeting and also said congratulations for us. Dinning room was fast and the food really solve the hunger also fulfill the appetite. Definetelly recomended and thank you for your service!1

 Report
Helpful?
Thank A TripAdvisor Member
Bobby R, General Manager at The Papandayan, responded to this review

Happy wedding to you and your spouse! It was our pleasure to learn that you had a memorable experience during your stay at The Papandayan. We wish you all the best and looking forward to welcoming you back in the near future.. Kind regards, Bobby Renaldi

522 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (243)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (60)
Viewed
Pool/Beach Area (12)
Viewed
Dining (23)
Viewed
Hotel & Grounds (41)
Viewed
Family/Play Areas (9)
Viewed
Bathroom (16)
Viewed
View from Room (1)
Viewed
Other (79)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (260)
Viewed
Amenities (75)
Viewed
Pool (11)
Viewed
Dining (85)
Viewed
The Ambassador (42)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (1)
Viewed
Family/Play Areas (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bandung hotels
6.7 km away
Padma Hotel Bandung
Padma Hotel Bandung
#1 of 224 in Bandung
1,422 reviews
3.1 km away
Hilton Bandung
Hilton Bandung
#6 of 224 in Bandung
1,141 reviews
8.2 km away
Mercure Bandung Setiabudi
Mercure Bandung Setiabudi
#7 of 224 in Bandung
826 reviews
Show Prices
Show Prices
Show Prices
5.5 km away
Sheraton Bandung Hotel & Towers
1.4 km away
Crowne Plaza Bandung
Crowne Plaza Bandung
#17 of 224 in Bandung
206 reviews
1.3 km away
The Trans Luxury Hotel Bandung
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $102 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Papandayan 4*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, HotelTravel.com, Asiatravel.com Holdings and Odigeo so you can book your The Papandayan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#9 Spa Hotel in Bandung
#10 Luxury Hotel in Bandung
#19 Business Hotel in Bandung
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Papandayan staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from The Papandayan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“That's a matter of taste and personal sensitivities !!!?”
 of 5 bubbles merp16, 7 Oct 2016 | Read review
“choose the non-smoking floor eventhough it's more expensive”
 of 5 bubbles erlinelm, 2 Oct 2016 | Read review
“great service, great interior inside the room, best breakfast in bandung.”
 of 5 bubbles mrfoodj, 15 Sep 2016 | Read review
“higher floor as the hotel only has 4 or 5 floors”
 of 5 bubbles mundockv, 7 Sep 2016 | Read review
“Best view to face the montain”
 of 5 bubbles suherman2s, 13 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay