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Hotel Tugu Malang

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#1 of 54 Hotels in Malang
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Tugu Malang
Hotel Tugu Malang
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521 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Malang, Indonesia
Reviewed 3 days ago NEW

When I arrived here, it felt like through back the time. The lobby feels like dutch with chinese interior in several point. All the employees wearing traditional uniform, looks so elegant, charming, and humble. This hotel build with fussion of Sundanese, Javanese, Chinese, and Dutch. There are several statues, painting, and several old stuffs so it feels like life in...

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Thank evan p
Corpus Christi, Texas
Reviewed 1 week ago

Wow, what an amazing hotel! Booked the room for two nights based on reviews from Trip Advisor. The stay greatly exceeded expectations. It really is like staying in a museum. The dining was outstanding with over 200 items on the menu. We booked the Romantic Mt. Bromo tour package through the hotel and it was a trip of a lifetime....

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Thank Jack B
Reviewed 1 week ago

This city-centre hotel is a complete gem. Beautifully designed around 1990 by a wealthy antiques enthusiast, this is a place with very high standards of staff service and enthusiasm. It is a treasure-trove of fascinating period rooms and spaces, crammed with wonderful artefacts of various periods, which the staff are very eager to take you round and explain. The bedrooms...

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Thank Keith S
Jakarta
Reviewed 3 weeks ago via mobile

Good and centrally located ,the rooms are big enough and give you a vintage feel. Offer good food and selection of wines. The meeting room gives you a fee of museum. The food is good and have nice spread for breakfast.

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Thank Saurabh S
Jakarta, Indonesia
Reviewed 3 weeks ago

A great hotel to experience Java in its true character and beauty. The hotel is right in the centre of Malang and the staff will do anything to make your stay a great one. Their English is very good, the food is amazing (wide choice available incl traditional Indonesian and western) and the decor of the hotel is stunning, a...

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Thank WillSW6
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear WillSW6, Our most appreciation to have your review on your visiting Hotel Tugu Malang. It is indeed our aim to fulfill satisfaction to all of our guests who are to be Tugu's family. Your comment could makes us more and more eager to build the personal touch within our big family. We are keen to have your next coming...

Reviewed 4 weeks ago via mobile

Stay here for this weekend. Not far from city center. This hotel has no lift, and must use stairs to 3rd level. Good to stay. Romantic ambience. But a bit scary. Cctv camera on the ceiling of bedroom. Privacy? A big question here... Price worthy. Not so expensive if booked from Agoda.

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Thank Marmer G
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Marmer G, Warmest greeting from Hotel Tugu Malang. Thank you very much for your time to give your review upon your staying in Hotel Tugu Malang days ago. Indeed , we keep trying to share to all of our guests which are our big family - with the utmost service as well as the full of Indonesian culture which...

Bangkok, Thailand
Reviewed 4 weeks ago

Very relaxing place to stay. Very Tranquil. Good fresh cooked breakfast, rather than the usual hotel buffet. Free afternoon tea well worth taking. Little touches in the room like free fruit basket are appreciated. Only negative was the pool slightly small.

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Helpful?
Thank brendanfms
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear brendanfms, Thank you very much for your great attention to Hotel Tugu Malang as well as great support by providing us with your review. We will keep trying to maintain our services to all of our customers and innovated with our facility. Hope we could have your next coming in our big family with the utmost services. our warmest...

Reviewed 4 weeks ago via mobile

We stayed in Malang for 2 nights as our intention to visit Mt Bromo. Love this heritage boutique hotel as its so personalised with owner's personal museum of his ancestors roots and antique traditional javanese furnitures and collection. The staffs are very friendly and accomodating. The gamelan music fills the ambience and makes you feel as if you are in...

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Thank Saadiah A
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Saadiah A, Thank you very much for your time to enjoy our services while in Hotel Tugu Malang. We have trying to provide the personal touch for all of our guests who are our family too. Your comments are always build our spirit to maintain our services. Thanks again for your reviews and we look forward to your next...

Liedekerke, Belgium
Reviewed 4 weeks ago

The Tugu hotel is a hotel, but at the same time it's also a museum. We stayed here for 2 nights and we had an amazing experience. Because of the low season we could choose our room. The staff was incredible. No question was ever too much to answer and everything was arranged with a smile. Every staff member knew...

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Thank Jens L
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jone & Jens, It is really our great thanks to your comprehensive reviews to our Hotel. It's been nice to hear your comment to all of our services. once again...heartfelt thanks from us! Promise , we will keep to maintain our service until your next coming in Hotel Tugu Malang. Indeed , we've feel miss to your next coming...

Reviewed 3 January 2017

Spent Christmas and New Year at the Tugu and was not sure what to expect as the hotel was fully booked. However, we received excellent service from the time we checked in to the time we checked out. The staff remembered our names and made a genuine effort to make us feel welcome. Despite the size of the hotel it...

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Thank Cozzer63
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Cozzer63, Thank you very much for your chance to stay with us - Hotel Tugu Malang. It's been great hearing that you could enjoy your staying in Hotel Tugu Malang. Really hope you could have another time to visit us , then we could make your time more enjoyable. thanks and warmest regards, Hotel Tugu Malang family.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jl. Tugu no. 3, Malang 65119, Indonesia
Region: Indonesia > Java > East Java > Malang
Price Range: $99 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Luxury Hotel in Malang
#1 Spa Hotel in Malang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tugu Malang staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor interior with pool view away from the street noise.”
 of 5 bubbles C5528TLjackb, 17 Feb 2017 | Read review
“Rooms on the second floor away from the street were nice and quiet.”
 of 5 bubbles 765jensl, 22 Jan 2017 | Read review
“If you like to sleep with antiquities, you can request the room with traditional bed.”
 of 5 bubbles 680denia, 1 Nov 2016 | Read review
“Room 114 was very good.”
  • Room 114
 of 5 bubbles AlanMichaelWard, 24 Oct 2016 | Read review
“Second floor is quieter but there is no lift.”
 of 5 bubbles boosey_10, 26 Aug 2016 | Read review
5 of 5