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Pullman Surabaya City Centre

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Pullman Surabaya City Centre
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494 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Bogor, Indonesia
Reviewed 3 weeks ago

it is not at all a hotel to stay...................dirty and expensive not worth the price you pay. I will not recoment to stay there and also can say for sure I will never book that again. how come pullman dstroy there name with this hotel :)

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Helpful?
Thank kurt177
Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Stayed 1 night on 9 November 2016. Location is near Tunjungan Plaza. Room is quite big with separated shower and bathub. As Accor Plus member, there is no membership advantage offered by this hotel. Welcome drink is self serviced near the reception area. Breakfast is quite good with a lot of variety. Need to improve the service as the daily...

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Thank Supriadi
An Accor traveller
1 review
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank An Accor traveller
Hobart, Australia
Reviewed 5 weeks ago

I stayed at the Pullman for 7 days for Conference and meeting. Staff were pleasant and food great. One the downside, electronic keys were an issue for the last few days. It can be frustrating having to reissue keys on a daily basis when the booking is for 7 days. The safe was not working although fixed twice. The rooms...

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Thank Brererabbit
Jakarta
Reviewed 3 December 2016 via mobile

Stayed at Pullman twice before with no problems. This time due to our loyalty, we chose to stay here again. We booked 4 rooms - 3 deluxe and 1 executive, we were told only 2 deluxe rooms ready and have to come back to pick it up. After our whole day at the conference, turns out the executive room key...

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Thank LisaSimpsonJakarta
Jakarta, Indonesia
Reviewed 19 November 2016

Stayed here with friends. This hotel was a bit run down and old. Hotel service not too friendly. But this hotel, have a good location (near Tunjungan Plaza), great breakfast and nice room with table for work.

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Thank aandhika
Madrid, Spain
Reviewed 17 November 2016 via mobile

I decided to try this hotel since I have stayed at the PULLMAN in Shanghai and was very satisfied . Although my room was good there was noticeable wear and tear. What turned me off about this hotel was some cockroaches I saw crawling over the breakfast buffet food. I can accept a lot of stuff, but I draw the...

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Thank John L
Kuala Lumpur, Malaysia
Reviewed 14 November 2016

My first stay with Pullman Surabaya City Centre. The hotel was a bit run down and old. Check in process was slow and the front desk officer was not knowledgable with the Le Club Accor membership benefits. I was not acknowledged as the Le Club Accor Gold member. No free drink voucher have been offered and the front desk officer...

Review collected in partnership with Accorhotels.com
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1Thank CalChoong
Singapore, Singapore
Reviewed 9 November 2016

I stayed here with group of friends and I was actually expecting more and yet it was way below 5 stars hotel standard. The only thing which I thought 5 stars is their hotel rooms. The hotel facilities are far below Pullman Hotels standard and the housekeeping took so long to come to help me with broken plug inside my...

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Thank Farawlya
Bogor, Indonesia
Reviewed 9 November 2016

I stayed at this hotel for 2 nights during my business trip. At first, I thought this hotel was a 4 stars hotel, since the quality of bed, room, breakfast, lunch and dinner, as well as the hotel services was not good enough for a 5 stars hotel. The hotel is located on a very busy road, and quite difficult...

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Thank Ristianto_Pribadi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Pullman Surabaya City Centre is located on Surabaya's most prominent address along the Jalan Basuki Rahmat Boulevard, the heart of city's financial center and just few minutes away from Tunjungan Plaza, Surabaya's biggest shopping mall. Ballrooms and other function rooms are also available to host meetings and conferences. ... more   less 

Additional Information about Pullman Surabaya City Centre

Address: Jln. Basuki Rachmad No 67-73, Surabaya 60271, Indonesia (Formerly Meritus Surabaya City Centre)
Region: Indonesia > Java > East Java > Surabaya
Price Range: $167 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Surabaya City Centre 4.5*
Number of rooms: 292
Reservation Options:
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Hotel Style:
#7 Family Hotel in Surabaya
#18 Luxury Hotel in Surabaya
#18 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Surabaya City Centre staff and other travellers.
4 questions
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Questions? Get answers from Pullman Surabaya City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good room with table for work”
 of 5 bubbles aandhika, 19 Nov 2016 | Read review
“do NOT stay here!”
 of 5 bubbles Dochenry2013, 23 Oct 2016 | Read review
“Smoking room with no smell. Great!”
  • Its just beautiful..
  • Hot and cold Valentine bath up
  • Speechless..
  • table for work
  • nice spot for reading.
  • They prepared this one for me
 of 5 bubbles gloungek, 30 Jun 2016 | Read review
“High floor and facing west or north direction to get a better view...”
 of 5 bubbles BambangS, 24 Jun 2016 | Read review
“if you are a non smoker, make sure to get the non smoking room.”
 of 5 bubbles 974keni, 3 May 2016 | Read review
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