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    Wyndham Surabaya

    Jl. Basuki Rahmat 67-73, Surabaya 60271, Indonesia
    Hotel website
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    2017-10-01 2017-10-02
    US$60
    US$52
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    US$60
    US$60
    Traveller (352)
    Room & Suite (112)
    Dining (20)
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    Overview
    • Excellent28%
    • Very good39%
    • Average19%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from Wyndham Surabaya
    Special Offer: Best Available Rate
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    JW Marriott Hotel Surabaya
    819 reviews
    #3 of 135 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
    #1 of 135 hotels in Surabaya
     
    Midtown Hotel
    368 reviews
    #21 of 135 hotels in Surabaya
     
    Sheraton Surabaya Hotel & Towers
    776 reviews
    #12 of 135 hotels in Surabaya
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (507)
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    21 - 25 of 329 reviews

    Reviewed 31 October 2016 via mobile

    This is my first time stay at Surabaya Pullman for business trip with 5 colleagues. We all have same thought, this hotel has far below from Pullman standard level as usual 1. We reserved for the airport transfer, however they never picked us up. They...More

    3  Thank Pricilia R
    Reviewed 28 October 2016 via mobile

    I stayed on a 1 day biz trip (20-21 Oct 2016) at room 1222. I arrived at night, was pretty tired yet the reception was taking me a bit too long. I was surprised to find out that the electric water jug still contained left...More

    Thank Ferdinand T
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 4 November 2016

    Dear Mr. Ferdinand, Thank you for staying at Pullman Surabaya City Centre. We have also noted for the attention from our team in regards of the cleanliness&breakfast. I have passed your feedback onto the relevant departments ensuring corrective training is put into place. Please accept...More

    Reviewed 23 October 2016

    "Everything that could have gone wrong went wrong!" This is how I feel about my recent stay in this hotel. 1. Internet was like a snail-crawl 2. Air-con was like a sauna 3. Food was at best mediocre 4. Room switch ended up beside the...More

    4  Thank Dochenry2013
    Response from GM_PSCC, Executive Secretary at Wyndham SurabayaResponded 4 November 2016

    Dear Mr/s. Dochenry2013, Allow me to apologize on behalf of the entire Pullman Surabaya City Centre team for unnecessary inconvenience from our staffs and facilities. Regarding the slow internet connection please accept our deepest apologies. Our IT officer is available to assist every concerns of...More

    Reviewed 20 October 2016

    No concierge service upon arrival Check-in take a long time Room is luxury But amenities is 3 star hotel amenities instead of 5 star amenities No hairdryer in executive room Towel is not clean Reception is not recognizing accor hotels voucher even if I have...More

    2  Thank ir n
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 28 October 2016

    Dear Ir, Thank you very much for leaving comments of your recent stay at our Hotel on Tripadvisor. We regret to learn that you had experienced a situation where we did not meet your expectation, particularly the level of service given by our associates at...More

    Reviewed 17 October 2016

    Pullman hotels are always good. This one in Surabaya is also highly recommended. The location is really really perfect. Business or simply shopping, Pullman is a good hotel to go for. I love how classy this hotel is decorated, as well as the premium service...More

    Thank Francisca K
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 28 October 2016

    Dear Fransisca, Thank you very much for taking time to share your experience regarding your stay at Pullman Surabaya City Centre. It is such a great pleasure to receive a positive feedback. Premium service is what we endeavor to be known for therefore your feedback...More

    JW Marriott Hotel Surabaya
    819 reviews
    #3 of 135 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
    #1 of 135 hotels in Surabaya
     
    Midtown Hotel
    368 reviews
    #21 of 135 hotels in Surabaya
     
    Sheraton Surabaya Hotel & Towers
    776 reviews
    #12 of 135 hotels in Surabaya
     

    Additional Information about Wyndham Surabaya

    Address: Jl. Basuki Rahmat 67-73, Surabaya 60271, Indonesia
    Location: Indonesia > Java > East Java > Surabaya
    Price Range:US$61 - US$90 (Based on Average Rates for a Standard Room)
    Hotel Class: 4.5 star
    Number of rooms: 292
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Banquet Room
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Conference Facilities
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$61 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Family Hotel in Surabaya
    • #21 Spa Hotel in Surabaya
    • #22 Luxury Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Orbitz, Prestigia, Agoda, Expedia, Ctrip TA, Hotwire, Travelocity, TripOnline SA, Cancelon and HotelQuickly so you can book your Wyndham Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (352)
    Room & Suite (112)
    Dining (20)
    Pool & Beach (8)
    Hotel & Grounds (197)
    Bathroom (41)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    JW Marriott Hotel Surabaya
    819 reviews
    1.16 km away
     
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    .65 km away
     
    Midtown Hotel
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    .06 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
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    .86 km away
     
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    Ask a question
    Questions & Answers
    Aurelia T
    1 August 2017|
    Answer
    Response from Zoelva A | Reviewed this property |
    By Request bisa .. Jam 12an Atau ntip barang aja di conquere
    0
    Votes
    SAHARUDIN
    6 May 2015|
    Answer
    Response from Wyndham S | Property representative |
    Dear Mr. Saharudin, thank you for submitting your comment into our attention. Rest assure we will do our utmost to give you the best experience during your stay with us. In regards to your questions, we are delighted to... More
    1
    Vote
    Room Tips
    "We were not satisfied with either of the rooms we occupied"
    Read review
    "Good room with table for work"
    Read review
    "do NOT stay here!"
    Read review
    "Smoking room with no smell. Great!"
    Read review
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