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All reviewstunjungan plazathe club loungeshopping mallbusiness tripdirect accesschinese restaurantbiggest mallan upgradeexecutive floorspg memberlive bandbreakfast buffetthe heart of the citystayed nightsfront office staffpleasant stayswimming pool
The hotel is next to Tunjungan Plaza, that's why we chose this hotel. In other way, the service, the room, the breakfast were extraordinary! Andddd i really love the big christmas tree in the lobby. Such as a good experience to stay at this hotel....More
The Sheraton is strategically located & directly linked to a massive comprehensive shopping complex that serves both the luxury & mass market spectrum.
Checked into a junior executive suite that has been recently refurbished with access to the club lounge. Both executive suite & lounge...More
1 Thank Alan L
Response from I Made A, Manager at Sheraton Surabaya Hotel & TowersResponded 12 January 2018
Thank you for your recent stay at Sheraton Surabaya and also for taking the time to share your review about our hotel.
We are looking forward to your next stay with us.
See you again soon,
great hotel, its a refurbish one but done it nicely and the staff is Top one, very helpful and cheerful. very polite and you feel like you at your home town.
you have to try the hotel kitchen, the fish and chips and the Javanese...More
Thank Rusli H
Response from I Made A, Director Of Room at Sheraton Surabaya Hotel & TowersResponded 12 January 2018
Thank you for sharing your recent experience at the Sheraton Surabaya Hotel and Towers.
Based on your comment it's appear that your have a great stay with us, for which on behalf of the entire team here I fell very happy and proud...More
Love to stay at this hotel cause the pillow and comfortable Bed.
I also like the Breakfast with a lot of food variety.
They had a whirlpool near the main pool but not heated one. Gym was also fun coz it has a lot of...More
Back at the hotel after 2 years. Club service was good, with decent selection of wine & finger food. Had asked to changed room to reduce the early noise disturbance. Front desk staff were friendly. Good connection to the expanded mall for an evening walk...More