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    Sheraton Surabaya Hotel & Towers

    Jl. Embong Malang 25-31, Surabaya 60261, Indonesia
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    2017-12-03 2017-12-04
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    US$69
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    Traveller (447)
    Room & Suite (140)
    Dining (26)
    JW Marriott Hotel Surabaya
    846 reviews
    #3 of 136 hotels in Surabaya
    0.5 km
     
    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    #1 of 136 hotels in Surabaya
    0.3 km
     
    Four Points by Sheraton Surabaya
    245 reviews
    #4 of 136 hotels in Surabaya
    0.2 km
     
    Swiss-Belinn Tunjungan
    397 reviews
    #2 of 136 hotels in Surabaya
    0.3 km
     
    Overview
    • Excellent48%
    • Very good38%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “tunjungan plaza” (99 reviews)
    “the club lounge” (28 reviews)
    “shopping mall” (49 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (801)
    There are newer reviews for Sheraton Surabaya Hotel & Towers
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    191 - 195 of 580 reviews

    Reviewed 23 August 2015

    I am a more or less frequent traveler to Surabaya and have stayed in several hotels there. The Sheraton is my first choice, since service is outstanding, The location is very good, attached to the largest shopping mall in Surabaya. The same shopping mall however...More

    Thank jtkJakarta
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 25 August 2015

    Dear jtkJakarta Thank you for choosing our hotel as your preferred hotel in Surabaya! We are thrilled to hear that you enjoyed the overall stay with us and we agree that our location in the heart of Surabaya which brings more benefits for business as...More

    Reviewed 22 August 2015

    Location's just great. Centrally situated, next to mall Tunjungan Plaza which is very comfortable. This is my second stay since 1999 with same purpose like now, business trip. My impression's still the same, great hotel in everything. Staff is friendly and helpful, room is big...More

    Thank yossymaswir
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 23 August 2015

    Dear yossymaswir We are delighted to know that you enjoyed your stay at the Sheraton Surabaya Hotel & Towers and we have to agree with you that our location is flawless. Right in the heart of Surabaya and next to the famous shopping mall in...More

    Reviewed 17 August 2015

    The building is old but well decorated. Got room on the Club Floor, it was clean and comfy and not noisy. Faucets in the bathroom were hard to turn on/off. Breakfast at the lobby was good with variety of foods....but, it was the best compared...More

    Thank charlize p
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 19 August 2015

    Dear charlize p Thank you for your valued patronage during your recent stay at our hotel. We have communicated with department concern for further improvement and apologized for the inconvenience. Again, thank you for your feedback and we hope to have a chance to welcome...More

    Reviewed 13 August 2015

    The hotel is very good, although as other reviewers have mentioned, with the current spate of construction around it can be noisy. Make sure that you get a room on the higher floors. The breakfast buffet has a large variety but make sure that you...More

    Thank Deepu S
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 13 August 2015

    Dear Deepu S Thank you so much for your very positive review. It is so great to find you completely enjoyed your Sheraton Surabaya experience. Please feel free to reach out to our team at anytime you plan to come back, and we will bring...More

    Reviewed 12 August 2015

    The room was nice and as expected, spatious and good furnitures, but as any other old room, it lacks electricity ports and we had to ask for extras. The king size bed was great, had a great sleep overnight. The breakfast at Bromo Lounge was...More

    Thank Meliawati M
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 13 August 2015

    Dear Meliawati M Thank you for your time reviewing your recent stay in our hotel. We strive to upgrade our facilities and its surrounding for the comfort of our guests.. Please accept our sincere apology for your inconvenience. On the other hand, we have communicated...More

    JW Marriott Hotel Surabaya
    846 reviews
    #3 of 136 hotels in Surabaya
    0.5 km
     
    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    #1 of 136 hotels in Surabaya
    0.3 km
     
    Four Points by Sheraton Surabaya
    245 reviews
    #4 of 136 hotels in Surabaya
    0.2 km
     
    Swiss-Belinn Tunjungan
    397 reviews
    #2 of 136 hotels in Surabaya
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$67 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Surabaya
    • #5 Business Hotel in Surabaya
    • #6 Family Hotel in Surabaya
    • #9 Spa Hotel in Surabaya
    • #10 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 348
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Agoda, Hotels.com, Booking.com, Travelocity, Cancelon, Hotwire, TripOnline SA, Orbitz and HotelQuickly so you can book your Sheraton Surabaya Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Sheraton Surabaya Hotel And Towers ,
    • Surabaya Sheraton
    Add Photo Photos
    Traveller (447)
    Room & Suite (140)
    Dining (26)
    Pool & Beach (13)
    Hotel & Grounds (304)
    Bathroom (28)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
    JW Marriott Hotel Surabaya
    846 reviews
    .52 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    .33 km away
     
    Swiss-Belinn Tunjungan
    397 reviews
    .28 km away
     
    Four Points by Sheraton Surabaya
    245 reviews
    .18 km away
     
    Nearby Restaurants
    Kafe Bromo
    79 reviews
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    Kawi Lounge
    52 reviews
    .04 km away
    Marugame Udon and Tempura Tunjungan Plaza
    148 reviews
    .15 km away
    Lung Yuan Chinese Restaurant
    43 reviews
    .07 km away
    Nearby Attractions
    Tunjungan Plaza
    874 reviews
    .28 km away
    Taman Dayu Waterpark
    6 reviews
    1.33 km away
    Monumen Bambu Runcing
    80 reviews
    .88 km away
    Grahadi Building
    60 reviews
    .58 km away
    Ask a question
    Questions & Answers
    Ellys A
    13 January 2017|
    AnswerShow all 5 answers
    Response from ChicksterWowo | Reviewed this property |
    I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
    0
    Votes
    Room Tips
    "book a room with lounge access"
    Read review
    "Deluxe Executive is great for small families"
    Read review
    "When possible you should ask for corner room to get a nice view"
    Read review
    "Room with pool view"
    Read review
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