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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$79
    US$59
    SAVE US$20
    US$66
    US$59
    Traveller (812)
    Room & Suite (191)
    Dining (97)
    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    #1 of 134 hotels in Surabaya
     
    The Empire Palace
    9 reviews
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    Amaris Hotel Embong Malang - Surabaya
    85 reviews
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    Four Points by Sheraton Surabaya
    197 reviews
    #12 of 134 hotels in Surabaya
     
    Overview
    • Excellent54%
    • Very good36%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from JW Marriott Hotel Surabaya
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    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    #1 of 134 hotels in Surabaya
     
    The Empire Palace
    9 reviews
    #114 of 134 hotels in Surabaya
     
    Amaris Hotel Embong Malang - Surabaya
    85 reviews
    #73 of 134 hotels in Surabaya
     
    Four Points by Sheraton Surabaya
    197 reviews
    #12 of 134 hotels in Surabaya
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (785)
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    1 - 5 of 550 reviews

    Reviewed 5 days ago

    I've stayed in Marriot Surabaya in my last business trip. It was superb. I'm a breastfeeding mother. I was a little bit worried because I need to store my breast milk in hotel freezer because they only have a minibar in the room. But there...More

    Thank Raisa R
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded yesterday

    Dear Raisa R, Many thanks for taking your valuable time to share your experience in Tripadvisor. At JW Marriott Surabaya, we always ensure that our associates deliver personalized and remarkable experiences for each and every guest and we are delighted to know that we have...More

    Reviewed 1 week ago via mobile

    D building architecture is actually old, n d lobby is quite small 4 me, but they keep it clean, nice n warm... Room is a lit noisy 4 me, but maybe causing by there a lot of group fully all d floors. Breakfast good, but...More

    1  Thank Velicka
    Reviewed 1 week ago via mobile

    I'm a Marriott Platinum member. I've stayed in Marriott hotels in many cities around the world. I have to say JW Marriott Surabaya is one of my favorite. I love their updated Executive Lounge that oversee the city of Surabaya, I can just relax there...More

    2  Thank Mokhamad N
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

    Dear Mokhamad N, Thank you for taking your valuable time to write a review of your stay and for your loyalty as a Platinum Elite Marriott Rewards Member. Our Executive Lounge is definitely the best in town and hearing your positive comments on this as...More

    Reviewed 1 week ago

    I recently stayed in Surabaya for a week for business and decided to stay at the JW with access to the Executive Lounge. Wow, I was impressed and will stay there again! The room was a nice size with a comfortable bed and great view...More

    2  Thank ejovanovich
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

    Dear ejovanovich, Thank you for spending time to share your stay experience and we are more than happy to know that overall you had a great stay with us. It is our pleasure to hear such nice words about our guest room, especially you mentioned...More

    Reviewed 1 week ago via mobile

    Recently had a business meeting in the Lobby Lounge. Great food, nice atmosphere and super attentive staff. Just enough privacy. Will definitely use again. Best location in Surabaya. Great job Maria, thanks!

    2  Thank Gary B
    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    #1 of 134 hotels in Surabaya
     
    The Empire Palace
    9 reviews
    #114 of 134 hotels in Surabaya
     
    Amaris Hotel Embong Malang - Surabaya
    85 reviews
    #73 of 134 hotels in Surabaya
     
    Four Points by Sheraton Surabaya
    197 reviews
    #12 of 134 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$47 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Surabaya
    • #2 Luxury Hotel in Surabaya
    • #3 Family Hotel in Surabaya
    • #6 Business Hotel in Surabaya
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 407
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Orbitz, Hotels.com, Marriott, Agoda, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Marriott Surabaya ,
    • Jw Marriott Surabaya ,
    • Surabaya Marriott
    Add Photo Photos
    Traveller (812)
    Room & Suite (191)
    Dining (97)
    Pool & Beach (36)
    Hotel & Grounds (441)
    Bathroom (75)
    Business Centre & Event Rooms (9)
    Nearby
    Sponsored by:
    Amaris Hotel Embong Malang - Surabaya
    85 reviews
    .19 km away
     
    The Empire Palace
    9 reviews
    .10 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    .57 km away
     
    Four Points by Sheraton Surabaya
    197 reviews
    .50 km away
     
    Nearby Restaurants
    Rawon Setan (Devil's Rawon)
    340 reviews
    .07 km away
    Imari Japanese Restaurant
    86 reviews
    .06 km away
    Vis a Vis French Restaurant
    52 reviews
    .06 km away
    Lobby Lounge at JW Marriott Hotel Surabaya
    60 reviews
    .05 km away
    Nearby Attractions
    Tunjungan Plaza
    775 reviews
    .71 km away
    Grahadi Building
    59 reviews
    1.07 km away
    Monumen Bambu Runcing
    74 reviews
    1.43 km away
    Balai Pemuda
    53 reviews
    1.30 km away
    Ask a question
    Questions & Answers
    its_doctor_d
    4 April 2017|
    AnswerShow all 5 answers
    Response from ifatimatuszahro | Reviewed this property |
    Around 6. They already served the breakfast.
    0
    Votes
    googlesmart
    2 October 2016|
    AnswerShow all 5 answers
    Response from JalanJalan69 | Reviewed this property |
    I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
    0
    Votes
    jibbeni
    19 September 2016|
    Answer
    Response from gimun k | Reviewed this property |
    Sorry, I never parked the car in there.
    0
    Votes
    Room Tips
    "all rooms are good (probably)"
    Read review
    "Always ask earlier and use executive floors for special services and access to the lounge."
    Read review
    "They have connecting doors rooms which suitable for big families, but be prepare to experience a hassle..."
    Read review
    "higher floors for better city view"
    Read review
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