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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$146
          US$60
          US$146
          US$60
          US$146
          US$60
          Traveller (763)
          Room & Suite (209)
          Dining (107)
          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          287 reviews
          #4 of 134 hotels in Surabaya
           
          Overview
          • Excellent53%
          • Very good37%
          • Average8%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          Offers from JW Marriott Hotel Surabaya
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          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          287 reviews
          #4 of 134 hotels in Surabaya
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (758)
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          There are newer reviews for JW Marriott Hotel Surabaya See the most recent reviews

          11 - 15 of 758 reviews

          Reviewed 17 May 2017 via mobile

          The service is excellent. My room was upgraded to Suite Studio and Surabaya city view from 21st floor is quite stunning. The staff are very helpful and it's a plus they provide free shuttle to Tunjungan Plaza that departs every hour. The breakfast selection is...More

          2  Thank BrendaGracia
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 4 weeks ago

          Dear BrendaGracia, Thank you for choosing JW Marriott for your recent stay in Surabaya. We are delighted to know that we have succeeded in providing you a great staying experience and we greatly appreciate your positive comments. We look forward for your next visit to...More

          Reviewed 17 May 2017

          It is an excellent hotel and closed to a shopping mall. The staffs are friendly and helpful. The room is nice. I like the bed, it's so soft.Excellent breakfast, you can choose whatever you want. The pool and fitness center are in the fourth floor.

          2  Thank IntanSariSmile
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 18 May 2017

          Dear IntanSariSmile, We are delighted to know that we have succeeded in providing you a great staying experience and we greatly appreciate your positive comments. We look forward for your next visit to JW Marriott Surabaya. Warm regards, Colin Young General Manager

          Reviewed 16 May 2017 via mobile

          I have stayed 3D2N with my family of 5 here.The check in was quite a hassle because we have arrived earlier 2hrs before the check in period and the reception staff were not able to accomodate us to make an early check-in due the overwhelming...More

          1  Thank Inne K
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 18 May 2017

          Dear Inne K, Many thanks for taking the time to write a review of your stay at JW Marriott Surabaya. We are pleased to know that overall you have an enjoyable stay at our hotel. Thank you for sharing your feedback to us as we...More

          Reviewed 15 May 2017

          This is my return stay experience, and it's always nice to come back here. The staffs are really helpful and friendly and efficient. They have live music at the lobby, so I reckon it is a nice way to unwind after a hectic day in...More

          2  Thank Immanuella N
          Reviewed 10 May 2017 via mobile

          Me and my wife, we have stayed in jw marriot in different places. We are staying in JW Marriot Surabaya right now and we would like to give our appreciation to the staff here. As always the room is always elegant and cozy however there...More

          4  Thank Kevin D
          Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 18 May 2017

          Dear Kevin D, Thank you for choosing JW Marriott for your recent stay in Surabaya. It always puts a smile onto our faces whenever we read such positive comments from our guests and it's great to hear that our associates took very good care of...More

          Hotel Majapahit Surabaya managed by AccorHotels
          797 reviews
          #1 of 134 hotels in Surabaya
           
          Shangri-La Hotel Surabaya
          637 reviews
          #3 of 134 hotels in Surabaya
           
          Sheraton Surabaya Hotel & Towers
          745 reviews
          #7 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          287 reviews
          #4 of 134 hotels in Surabaya
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$68 - US$177 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in Surabaya
          • #2 Luxury Hotel in Surabaya
          • #3 Family Hotel in Surabaya
          • #6 Business Hotel in Surabaya
          • Room types
          • Family Rooms ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 407
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Marriott, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Priceline, HotelQuickly and HRS so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Marriott Surabaya ,
          • Jw Marriott Surabaya ,
          • Surabaya Marriott
          Add Photo Photos
          Traveller (763)
          Room & Suite (209)
          Dining (107)
          Pool & Beach (37)
          Hotel & Grounds (397)
          Bathroom (75)
          Business Centre & Event Rooms (15)
          Nearby
          Sheraton Surabaya Hotel & Towers
          745 reviews
          .52 km away
           
          Hotel 88 Embong Malang
          95 reviews
          .23 km away
           
          Amaris Hotel Embong Malang - Surabaya
          82 reviews
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          MaxOneHotels Tidar
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          .30 km away
           
          Nearby Restaurants
          Imari Japanese Restaurant
          84 reviews
          .06 km away
          Rawon Setan (Devil's Rawon)
          332 reviews
          .07 km away
          Vis a Vis French Restaurant
          51 reviews
          .06 km away
          Lobby Lounge at JW Marriott Hotel Surabaya
          59 reviews
          .05 km away
          Nearby Attractions
          Tunjungan Plaza
          741 reviews
          .71 km away
          Tugu Pahlawan
          297 reviews
          1.54 km away
          Muhammad Cheng Hoo Mosque
          102 reviews
          1.57 km away
          Grahadi Building
          59 reviews
          1.07 km away
          Questions & AnswersAsk a question
          its_doctor_d
          What time do they start serving breakfast here? Thanx
          4 April 2017|
          Answer Show all 5 answers
          Response from ifatimatuszahro | Reviewed this property |
          Around 6. They already served the breakfast.
          0
          Votes
          googlesmart
          Is this hotel fully refurbished and renovated? Kindly advise. Thanks
          2 October 2016|
          Answer Show all 5 answers
          Response from JalanJalan69 | Reviewed this property |
          I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
          0
          Votes
          jibbeni
          Hi, apakah parkir motor buat tamu memadai?pintu masuk parkir motor apa beda sama mobil?
          19 September 2016|
          Answer
          Response from gimun k | Reviewed this property |
          Sorry, I never parked the car in there.
          0
          Votes
          Room Tips
          "higher floors for better city view"
          Read review
          "choose the executive club room, it;s worthy for the price compare to facilities"
          Read review
          "Unblock view at all room , can see the city"
          Read review
          "Choose rooms heading to south side"
          Read review
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