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Artotel Surabaya

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Traveller (535)
Room & Suite (112)
Dining (38)
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Overview
  • Excellent31%
  • Very good52%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“art hotel”(12 reviews)
“studio room”(6 reviews)
“nice design”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (587)
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Traveller rating
122
195
53
6
2
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LanguageEnglish
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122
195
53
6
2
Show reviews that mention
All reviewsart hotelstudio roomnice designsolo travellerbudget hotelcomfy bedthree starwifi connectionbusiness tripnice staythe check in processrooms are cleannice hotelhotel is locatedenjoyed my staychoose this hotelroom service
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1 - 5 of 378 reviews
Reviewed yesterday

Excellent hotel to stay in Surabaya - Indonesia The reception staff was very helpful. Our room was on the 3rd floor . Breakfast was enjoyable with fantastic taste. We stayed one night however we had booked by online

Review collected in partnership with this hotel
Thank DNA0001
Reviewed 1 week ago

Quick check in, friendly & helpful staff, good sized room, clean & comfortable beds & bathroom, good selection of TV channels, strong wifi. All in all, this is a great hotel. The only lack is that it is far from amenities. There is no shopping...More

Thank Irene T
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded yesterday

Dear Ms. Irene, warmest greeting from Arotel Surabaya ... Thank you so much for staying with us and for reviewing us. Glad to know that you have enjoyed your stay with us. Hopefully you could feel like home with our friendly and helpful staffs here....More

Reviewed 2 weeks ago

i check into smoking room as i requested. n then my aircon was hot n then i ask to change the room bcs i was so tired after my business trip. the staff respond so quick n transfered me into new room. thanksMore

Review collected in partnership with this hotel
Thank trisariramadhina
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 1 week ago

Dear Sir / Madam ... warmest greeting from Artotel Surabaya. Thank you so much for staying with us and for the nice review about us. Glad to know that you have satisfied with our service. Our apology for the aircon in your first room. We...More

Reviewed 2 weeks ago

Both the common areas and rooms have stylish and modern decoration and furnitures. The double room is spacious, clean, well equipped. Wifi and aircon worked well. Nice and helpful staff. Location is not the best but you can use uber/grab. We liked the quality of...More

Review collected in partnership with this hotel
Thank Kozi77
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 2 weeks ago

Dear Mr. Kozi, warmest greeting from Artotel Surabaya Thank you so much for staying with us. Always happy to get such a nice comment as yours. We have take the item that we need to improve as our note. We also want to welcoming you...More

Reviewed 3 weeks ago

good services and location. Quick check in and check out. Room is good. Clean bath room the water heater is not too clean. minimalis room with good artistic concept. Also architecture design is good with artistic conceptMore

Review collected in partnership with this hotel
Thank arifpratomo
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 2 weeks ago

Dear Mr. Arif Pratomo, Warmest greeting from Artotel Surabaya! Thank you for your nice review. Happy to know that you have enjoyed your stay with us and love our artsy design. Hope our strategic location could make you easier to access your relations / some...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$21 - US$43 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#12 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$21 - US$43 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#12 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (535)
Room & Suite (112)
Dining (38)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
unspokenmoo
April 22, 2018|
AnswerShow all 5 answers
Response from Ming C | Reviewed this property |
Or you Can just use grabcar from apps
1
Vote
nurraudhah235
August 26, 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Around 6 am, but you can always ask for an early take outs
1
Vote
nurraudhah235
August 26, 2017|
Answer
Response from Aurora Ribka M | Reviewed this property |
Breakfast normally start at 06.00 WIB
1
Vote
Room Tips
"ask for a room that has a street view in upper level"
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"Comfortable Cafe to Enjoy"
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"Ask for high floor as it might help with noise from ground floor as well as view."
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"We had a room on the 6th floor. There was some traffic noise but it did not disturb us."
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