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Artotel Surabaya

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Traveller (535)
Room & Suite (112)
Dining (38)
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Overview
  • Excellent31%
  • Very good52%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“art hotel”(12 reviews)
“studio room”(6 reviews)
“nice design”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
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Traveller rating
121
195
53
6
2
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LanguageEnglish
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121
195
53
6
2
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All reviewsart hotelstudio roomnice designsolo travellerbudget hotelcomfy bedthree starwifi connectionbusiness tripnice staythe check in processrooms are cleannice hotelhotel is locatedenjoyed my staychoose this hotelroom service
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21 - 25 of 377 reviews
Reviewed March 21, 2018 via mobile

Have a lovable stay there!!! their staffs are so nice and helpful... breakfast was good. Have tried their BBQ buffet and was great!! You guys should try this package. Surely will stay there for my next visit to surabaya....More

Thank Add D
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded March 21, 2018

Dear Sir / Madam. Warmest greeting from Artotel Surabaya... . Thank you for such a nice review as yours. Glad to know that you loved our services. We do hope to welcoming you again at Artotel Surabaya in the future. Warm regards, Eggy Rigata -...More

Reviewed March 13, 2018

Only one night stay here, little things should be concerned about the linen. the towel are not worth using it, torn and stained. bed linen have some spot also. breakfast are great, and fast check in and out process.More

Review collected in partnership with this hotel
Thank Lisa H
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded March 18, 2018

Dear Bu Lisa, warmest greeting from Artotel Surabaya. Thank you for staying with us and for the supportive review. We do apologize for the items that you concerned on your review and have addressed them to our team for our encouragement. Hope this matter would...More

Reviewed March 11, 2018

As its name says, this hotel has delightful art ambience. Living up its value. Other than that, great surroundings! A lot of nice cafe and stop bys. Just perfect. Will definitely come back! See ya anytime soon!More

Review collected in partnership with this hotel
Thank Reinhard B
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded March 13, 2018

Hi Mr. Reinhard!! Greetings from Artotel Surabaya.... Thank you so much for staying with us and for the five stars. Always happy to get such a nice comment as yours. Glad to know that you enjoyed your stay and love Artotel Surabaya. We also want...More

Reviewed March 4, 2018

The location is perfect for my business trip! The food was good! The staff is so fast response. Nearby car free day area. I love the full window on my room in 6th floor, city view with sunlight was quite pretty.More

Review collected in partnership with this hotel
Thank frankyfebryan
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded March 5, 2018

Hi Mr. Franky!! Warmest greeting from Artotel Surabaya.... Thank you so much for staying with us. Always happy to get such a nice comment as yours. We also want to welcoming you back again and again! See you soon, Mr Franky. We HeART You, Eggy...More

Reviewed March 2, 2018

It's a cool hotel, strategic place. The artwork by Darbotz on the stairs are very distracting and makes the place looks dirty. though. All of my friends said that as well. It's the only bad view overall.

Review collected in partnership with this hotel
Thank arioanindito
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded March 5, 2018

Dear Sir/ Madam, warmest greeting from Artotel Surabaya. Thank you for staying with us. Hope this not prevent you to stay with us again. We are looking forward for your next stay. Warm regards, Eggy Rigata - Hotel Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$21 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#12 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$21 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#12 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (535)
Room & Suite (112)
Dining (38)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
unspokenmoo
April 22, 2018|
AnswerShow all 5 answers
Response from Ming C | Reviewed this property |
Or you Can just use grabcar from apps
1
Vote
nurraudhah235
August 26, 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Around 6 am, but you can always ask for an early take outs
1
Vote
nurraudhah235
August 26, 2017|
Answer
Response from Aurora Ribka M | Reviewed this property |
Breakfast normally start at 06.00 WIB
1
Vote
Room Tips
"ask for a room that has a street view in upper level"
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"Comfortable Cafe to Enjoy"
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"Ask for high floor as it might help with noise from ground floor as well as view."
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"We had a room on the 6th floor. There was some traffic noise but it did not disturb us."
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