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    Garden Palace Hotel

    Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
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    Best prices for your stay
    2017-10-01 2017-10-02
    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of US$40/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$52
    US$32
    SAVE US$20
    US$52
    US$33
    Traveller (281)
    Room & Suite (107)
    Dining (41)
    Hotel Majapahit Surabaya managed by AccorHotels
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    Overview
    • Excellent19%
    • Very good48%
    • Average22%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
    #1 of 135 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    819 reviews
    #3 of 135 hotels in Surabaya
     
    Midtown Hotel
    368 reviews
    #21 of 135 hotels in Surabaya
     
    Garden Hotel
    5 reviews
    #92 of 135 hotels in Surabaya
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (275)
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    11 - 15 of 154 reviews

    Reviewed 5 November 2016

    Standard international hotel with great views from the higher floors. The staff were friendly, cheerful and helpful, and the buffet meals (breakfast and lunch) were very good. The room (Royale Club floor) was comfortable and clean, but felt a bit small, there was no power...More

    Thank R C
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 2 August 2017

    Dear R C, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 2 November 2016

    On 30th October 2016, when I checked in at 4:00pm, I had to wait for my towels for one hour. I was told that the laundry service was out of order. Other than that, the staffs are friendly and helpful. The breakfast was good with...More

    Thank lipsengtan_frps
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 2 August 2017

    Dear Lipsengtan_frps, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your review. Hope we can serve you again very soon and looking forward for the next coming. Best regards,...More

    Reviewed 20 October 2016 via mobile

    Parking fee in this hotel is very expensive. Rp 50,000 for less than one hour. More than ten times compare with other parking fees. Other hotels even provide free parking fee. If you have a business meeting here, you have to make sure to prepare...More

    Thank efratadenny
    Response from ElfaYErlangga, Director of Sales & Marketing at Garden Palace HotelResponded 22 October 2016

    Dear Efratadenny, Thank you for sharing your view on Garden Palace Hotel Surabaya and regret to hear that you did not enjoy your recent visit pertaining to this parking fee. Regarding this matter, our staying guest absolutely have privilage FREE parking since they did check...More

    Reviewed 16 September 2016 via mobile

    Top hotel ...lovely in house breakfast. Clean ....good staff and wifi is clear and strong. Rooms are large with all facilities working. Close to Malls and CBD. Taxi service is at your front door so no waiting or ques. The views from the window are...More

    Thank DAVO236
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 2 August 2017

    Dear DAVO236, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Reviewed 1 September 2016 via mobile

    i came to this hotel at 1 am. it is very suprised the management consider to upgrade my room from the standart to be the junior suite. it is very lucky. the interior of the hotel is very interesting. the room is a standard for...More

    Thank ramdansyah b
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 2 August 2017

    Dear Ramdansyah B, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming....More

    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
    #1 of 135 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    819 reviews
    #3 of 135 hotels in Surabaya
     
    Midtown Hotel
    368 reviews
    #21 of 135 hotels in Surabaya
     
    Garden Hotel
    5 reviews
    #92 of 135 hotels in Surabaya
     

    Additional Information about Garden Palace Hotel

    Address: Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
    Location: Indonesia > Java > East Java > Surabaya
    Price Range:US$38 - US$92 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 360
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$38 - US$92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Surabaya
    • #25 Luxury Hotel in Surabaya
    • #25 Spa Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Booking.com, Priceline, Agoda, Travelocity, Hotwire and Cheap Tickets so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (281)
    Room & Suite (107)
    Dining (41)
    Hotel & Grounds (129)
    Bathroom (27)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
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    Garden Hotel
    5 reviews
    .17 km away
     
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    Ask a question
    Questions & Answers
    Laurence H
    21 December 2016|
    Answer
    Response from Malindo270193 | Reviewed this property |
    Yes of course. you can enjoy spa here, but i am not sure what package. Please go to their website.
    0
    Votes
    playmakerNyc
    17 July 2016|
    Answer
    Response from al22tecc | Reviewed this property |
    i asked the same question and initially followed the given answer, get a taxi at the airport. I also inquired at the TA Surabaya forum. They won't let me post a link for easy access to the discussion on land transport in... More
    0
    Votes
    al22tecc
    19 February 2016|
    Answer
    Response from EOFJ | Reviewed this property |
    Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
    0
    Votes
    Room Tips
    "If you need a non-smoking room you need to state in advance."
    Read review
    "Select higher floor rooms with Suramadu Bridge facing."
    Read review
    "Northern side rooms have a great view of the Suramadu bridge"
    Read review
    "My room on the 6th floor was a quiet one but with no view."
    Read review
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