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    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$47
          US$36
          Great Deal
          US$47
          US$36
          US$47
          US$36
          Traveller (258)
          Dining (76)
          Room & Suite (69)
          Novotel Surabaya Hotel and Suites
          870 reviews
          #38 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #26 of 134 hotels in Surabaya
           
          Artotel Surabaya
          414 reviews
          #5 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          Overview
          • Excellent20%
          • Very good54%
          • Average19%
          • Poor5%
          • Terrible2%
          Travellers talk about
          “pizza hut” (7 reviews)
          “new building” (13 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          4.0 Star Hotel
          All hotel details
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          Novotel Surabaya Hotel and Suites
          870 reviews
          #38 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #26 of 134 hotels in Surabaya
           
          Artotel Surabaya
          414 reviews
          #5 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (658)
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          1 - 5 of 658 reviews

          Reviewed 1 week ago

          * bad service at Trimurti Restaurant * bad service at Coffee lounge 24 H * around the swimming pool are messy. No towel available * interior of the lobby is getting messy * there are more and more rooms but the man power qualities are...More

          Review collected in partnership with Accorhotels.com
          Thank Denny W
          Response from Sugito A, General Manager at Mercure SurabayaResponded 1 week ago

          Dear Bapak Denny W, May I begin by thanking you for your review on TripAdvisor. We sincerely appreciate you taking the time to send us provide us your feedback. However it is with sincere regret that we note your dissatisfaction with our service. “Please accept...More

          Reviewed 2 weeks ago

          I arrived at the hotel at 10 am, wondering whether I could check in so early. Surprisingly, I could. Even better I got a free upgrade to Suite room. Check in process was really quick. My room consists of 2 separate rooms, dining/family room and...More

          Thank ekawatya
          Reviewed 2 weeks ago via mobile

          Unique interior room, very clean, good services, and a lot of foods for breakfast, also the location is strategic because in center of town and near from Taman Bungkul, Surabaya Zoo, and Tunjungan Plaza Surabaya Mall.

          Thank EkaArista
          Reviewed 2 weeks ago

          Stayed 2 nights before we went home after a few days in the tough Bromo area. It was a good choice to relax and recharge here after Mount Bromo.it was a busy period when we check in thus the lobby area is rather pack. Once...More

          Thank Kelvin C
          Response from Sugito A, General Manager at Mercure SurabayaResponded 2 weeks ago

          Dear Mr.Kelvin C., Warmest greetings from Mercure Grand Mirama Surabaya Thank you so much for sharing your experience with us. We are so glad we could be of your service especially after your trip from Bromo; and the room, cafe also the Chinese restaurant were...More

          Reviewed 3 weeks ago

          Just had an iftar with prior reservation. Upon arrival, we found out that the restaurant was booked for a birthday party and iftar was moved to Coffee Cafe. Our table was set in an air conditioned room. As soon as everybody broke the fast, I...More

          Thank Anne R
          Response from Sugito A, General Manager at Mercure SurabayaResponded 2 weeks ago

          Dear Ibu Anne, May I begin by thanking you for your review on TripAdvisor. We sincerely appreciate you taking the time to send us provide us your feedback. I was delighted to read that you trust on us to do booking for break fasting dinner,...More

          Novotel Surabaya Hotel and Suites
          870 reviews
          #38 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #26 of 134 hotels in Surabaya
           
          Artotel Surabaya
          414 reviews
          #5 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$34 - US$50 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #11 Business Hotel in Surabaya
          • #14 Spa Hotel in Surabaya
          • #15 Luxury Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 257
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Priceline, Orbitz, Booking.com, Expedia, Travelocity, ACCOR, Hotwire, HRS and HotelQuickly so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Mercure Surabaya Hotel Surabaya
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          Traveller (258)
          Dining (76)
          Room & Suite (69)
          Pool & Beach (16)
          Hotel & Grounds (181)
          Bathroom (12)
          Family and Play Areas (4)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          1.48 km away
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          668 reviews
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          Questions & AnswersAsk a question
          Bayu S
          Do you have room with bathtub?
          30 November 2016|
          Answer Show all 7 answers
          Response from Sugito A | Property representative |
          Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
          0
          Votes
          TobyMoeckel
          Hi,, I just booked a room for next year, but it looks like it does not include breakfast.. May I ask how much is it ??
          19 October 2014|
          Answer Show all 4 answers
          Response from Sugito A | Property representative |
          Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
          0
          Votes
          Room Tips
          "Our room was fine and quiet. Not sure about any of the others"
          Read review
          "Ask for their new wing."
          Read review
          "new renovated room (620) exactly at front of the lift. nice view"
          Read review
          "i had a 'please make up my room ' sign on my door from 630am to 3pm but came back to find the room..."
          Read review
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