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Mercure Surabaya

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Traveller (306)
Room & Suite (102)
Dining (82)
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Overview
  • Excellent21%
  • Very good52%
  • Average20%
  • Poor5%
  • Terrible2%
Travellers talk about
“pizza hut”(8 reviews)
“new building”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
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All reviewspizza hutnew buildingchinese restaurantaccor hotelssuperior roomwelcome drinkswimming poolnice hotelbusiness triptunjungan plazablue bird taxitaman bungkulchecking inmeeting roomfront officebreakfast buffet ispleasant stay
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161 - 165 of 468 reviews
Reviewed December 15, 2015

Location is in the center of the City, spacious room, clean, unfortunately during my visit I had to stay in smoking room, which was I hate the most, but another room had already reserved. Breakfast is good, variety of food and nice restaurantMore

Thank ZahraMargautami
Response from Sugito A, General Manager at Mercure SurabayaResponded December 16, 2015

Dear Ms. Margautami, Thank you for your support towards Mercure Grand Mirama Surabaya. We are more than happy to have you stay during your visit to Surabaya. Thank you for your positive review and it is a pleasure for us to make your stay and...More

Reviewed December 15, 2015

I really like the room. Cozy, peaceful, comfortable, love it so much! A really nice place to stay. And I also love the spa. Recommended place to stay! One thing to improve is the selection of breakfast. Lots of other foods can be added. But...More

Thank Melati_Arum
Response from Sugito A, General Manager at Mercure SurabayaResponded December 17, 2015

Dear Ms. Arum, Thank you for your support toward Mercure Grand Mirama Surabaya. We are more then gratefull to have you stay during your travel in Surabaya. And it is our pleasure to make your stay as a Wonderful and Unforgettable memories. We are hoping...More

Reviewed November 23, 2015

I stay in this hotel regularly during my business travel. The longest stay so far is 2 weeks and the shortest one is a night. On Sunday morning, the street in front of the hotel, Darmo Street will be closed for "car free day", you...More

Thank stellycious
Response from Sugito A, General Manager at Mercure SurabayaResponded December 7, 2015

Dear Ms. Stellycious, Thank you for your support towards Mercure Grand Mirama Surabaya. We are more than happy to have you stay during your business travel. Thank you for your awesome review and we surely will share this awesome news to our Team so we...More

Reviewed November 21, 2015

Stay at 8-14 nov (6 nights). Got upgrade to Deluxe room as my platinum status benefit. This hotel very generous and very good to honour Le Club Status. Check in staff very good, room service among the best and room i got was so spacious...More

Review collected in partnership with Accorhotels.com
Thank chandra_dwi88
Response from Sugito A, General Manager at Mercure SurabayaResponded December 7, 2015

Dear Mr. Chandra Dwi, Thank you for your support towards Mercure Grand Mirama Surabaya. It is a pleasure for us to have you and your family stayed in here. And we absolutely very appreciate and will share your lovely comment to our Staffs to improve...More

Reviewed November 2, 2015

Rooms were very neat and tidy and provided all your expectations for a hotel of this quality. The staff were very friendly and helpful and remembered my wife from her previous trips. The food in the restaurant was very good and good value.More

Review collected in partnership with this hotel
Thank Colin Raymond L
Response from Sugito A, General Manager at Mercure SurabayaResponded November 4, 2015

Dear Mr. Colin Raymond L, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$34 - US$46 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Surabaya
#19 Luxury Hotel in Surabaya
#21 Spa Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$34 - US$46 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Surabaya
#19 Luxury Hotel in Surabaya
#21 Spa Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (306)
Room & Suite (102)
Dining (82)
Pool & Beach (16)
Family and Play Areas (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Bayu S
November 30, 2016|
AnswerShow all 7 answers
Response from Sugito_1 | Property representative |
Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
0
Votes
TobyMoeckel
October 19, 2014|
AnswerShow all 4 answers
Response from Sugito_1 | Property representative |
Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
0
Votes
Room Tips
"no comment on this, mine was great"
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"Ask for newly renovated rooms. They are better, but may require room upgrade (pay more)."
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"good location , good pool view 317"
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"Its suite rooms are very wide equipped with bathup"
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