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Upon arrival at Pacific Palace Hotel, I was really amazed with the size and grandeur of the lobby. My room was a Cabin Room, which overlooked the outdoor parking and the entrance of the popular Discotheque. I was surprised that despite some feedback of loud...More
Response from Monica W, Front Office Manager at Pacific Palace HotelResponded 3 October 2017
Dear Mr Jeffkgy
Warmest greeting from pacific Palace Hotel
What a wonderful note ! Thank you for taking the time to share your experience with us.
I am delighted that you left the hotel with such good memories following your recent stay. Your special recognition...More
One of the best hotel in batam, excellent management , friendly, helpful, attractive & fast thinking staff!! Breakfast is too good!! Room is big, clean & comfortable!! Definitely will come back again & will recommend this hotel to family and friends..Thank u for your serviceMore
1 Thank MohamedTahir
Response from Monica W, Front Office Manager at Pacific Palace HotelResponded 5 September 2017
Dear Mr Mohamed Tahir
Warmest greeting from Pacific Palace Hotel Batam
Thank you for spending your time to review us on Tripadvisor and to let us know your experience in our hotel. We appreciate your feedback which will be shared to the entire team for...More
Good and strategic location close to the mall and supermarket, mini market and restaurants.
However the breakfast was lame and the staff under trained . They are friendly and helpful but unprofessional.
The hotel is old and stinky, dirty, dusty and cluttered and messy. There...More
Thank Leny H
Response from Monica W, Manager at Pacific Palace HotelResponded 10 August 2017
Dear Ms.Leny H
Firstly, I wish to personally thank you for providing us feedback following your stay at Pacific Palace Hotel Batam. I am sad to know that your experience with the breakfast and service our staff at restaurant and also the room was not...More
I stayed in there 6 days I never borred so clean hotel service so good really 5 star hotel if u want to stay with family You don't worry you will be happy so much location not bad,,, low price high quality swimming pool so...More
Nice design of the hotel but interior very old and basic. No view even sea view as rooms are at the side overlooking surrounding homes and industrial. Long balcony but no furniture to sit and relax. Spacious room and toilet. TV gone wankers in the...More
US$41 - US$76 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#25 Spa Hotel in Batam
Non-Smoking Rooms ,
Number of rooms
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