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Pacific Palace Hotel

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160 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Singapore
Reviewed 12 November 2012

The entire place has an aqua-centric theme: from bellhops with marine uniforms to waiters having navy garb, this place seems to glorify anything that's related to water or the sea. Check out the huge statue of Neptune at the lobby. There is only so much gaudiness that one can take. Nevertheless its a decent functional hotel providing sufficient comfort for...

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1Thank brotherbill
singapore
Reviewed 29 October 2012

i was there on 27/10/2012 n my booking was thru agoda. i book 5 rooms n 2 rooms i asked for a connecting room as i was wit children below 12 yrs n my maid.Agoda email tat my requested was done. when i chk in, d front desk told me there was no interconnecting room available. the bed was a...

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2Thank fatimahbanu80
Singapore, Singapore
Reviewed 11 October 2012

i love the dim sum at pacific palace hotel. But how come the lobby looks so dark at night. It reminds me of gothic horror movie. Can the management actually brighten the hotel lobby and put some nice music.

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2Thank SGGalz
Jakarta
Reviewed 3 October 2012

Nice hotel, I spend two days on business trip here and found the hotel amazing. Me personally did not have any bad experience with this place and certainly will stay here again when I visit Batam for another reason. Nice place!

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2Thank JulianneRenfold
Singapore River, Singapore
Reviewed 1 October 2012

got to this hotel from the groupon offer. the initial impression on internet pictures was very impressive of a ship. the real image was not as what was expected to be as at this point of time, the hotel's swimming pool was undergoing renovation hence lost some of its attractiveness... room stardard was ok and spacious for 2 persons. lobby...

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2Thank gecko_cheeko
Singapore, Singapore
Reviewed 26 September 2012

The hotel lobby is spacious and clean and staff are generally friendly. Upon my check in at the reception counter, I was told by the staff that she could not accede to my request to have a non smoking room even though I made prior request for one. She sounded apologetic and consulted her supervisor several times before repeating to...

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Thank lkyr
Singapore, null, Singapore
Reviewed 31 August 2012

This is the first time i am staying in Pacific Palace Hotel and i am more than satisfied with the hotel. The service offered was great, excellent housekeeping service and their staffs were in all smiles when attending to us. There was once that the lamp beside my bed was not working and so i wrote a small note 'Lamp...

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Thank d3a7
Sin
Reviewed 29 August 2012

The pacific hotel was not bad , great counter service , they offered advice and while you are waiting to check in , they offered you a drink . the lobby was grand by my standard and it is as stated in the picture which I saw on the net . food wise there is a restaurant on the 2nd...

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Thank Thunderrave
Batam, Indonesia
Reviewed 24 August 2012

It’s my return trip to Batam, and this time I stayed at Pacific Palace Hotel. It’s the first time I came here, and I can’t help to notice the unique design of the hotel. The building it self was built in a shape of a cruise ship, while the staff dresses like sailors (apart from the HK personnel). The interior...

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Thank g3xeed
Reviewed 3 July 2012

Stayed on June 7, 2012 - June 9, 2012 + The room's very spacious, clean and good decor. + Housekeeping team OK + Good service from Front Office staff + Strategic place + Various breakfast menu + Nice lobby - Found plastic wrap in food, in 2 different dishes - FB Service staff need more training on taking order and...

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Thank freya88

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The uniquely ship building with the Greek mythology interior design is now standing and determined to offer world class facilities and services. Hotel is just 5 minutes from Harbourbay ferry terminal and 35 minutes from Hang Nadim International Airport, with an easy access to major shopping area. With large grounds, totaling 11 hectares, in central business area, Pacific Palace Hotel features 180 Guestrooms with 61 Superior rooms, 57 Deluxe rooms, 44 Executive rooms, 17 Suites and 1 Presidential Suites to offer different living experience to support your business and your family trip. ... more   less 

Additional Information about Pacific Palace Hotel

Address: Jln. Duyung, Riau Islands Province 29453, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $66 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Palace Hotel 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Pacific Palace Batam
Pacific Palace Hotel Batam
Hotel Style:
#22 Spa Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Palace Hotel staff and other travellers.
3 questions
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Questions? Get answers from Pacific Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Twin Bed with Pool view”
  • Twin Bed Room
  • Bathroom
 of 5 bubbles Xie2, 24 Oct 2016 | Read review
“Level 8 is good - higher the less noise”
 of 5 bubbles donomh, 15 Oct 2016 | Read review
“Choose top floor room”
 of 5 bubbles Travelerlover2010, 24 Apr 2016 | Read review
“top floors away from the night club if possible.”
 of 5 bubbles DerekCobra, 11 Sep 2015 | Read review
“PIck rooms facing the fishing village”
  • view from our room
  • our cabin room on the 5th floor
 of 5 bubbles thedancinglemur, 27 Jul 2015 | Read review
5 of 5
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