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The BCC Hotel & Residence

PricelineUS$34*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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The BCC Hotel & Residence
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686 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Singapore, Singapore
Reviewed 19 August 2016

The hotel is located right next to the A2 foodcourt and BCS mall thus we surely get to save on transportation as we can walk over to these places. Less than 7 minutes away.The hotel rooms are rather spacious and the service provided by the reception staff is also good. our TV was not working on the first day and...

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Helpful?
Thank archana281993
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms,Archana, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Jakarta, Indonesia
Reviewed 18 August 2016

A nice hotel with very big room size, but need to improve the breakfast side , menu is variative, but the taste is in sufficient rate The hotel is clean, and near to shopping mall also easy to reach..

Review collected in partnership with this hotel
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Helpful?
Thank Djoko W
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Djoko W., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

London, United Kingdom
Reviewed 18 August 2016

Suite was one of the largest that we had come across, with a lounge, two bedrooms, one main bathroom and one en-suite. So perfect for our family of four. Location was ok - not in the centre of Nagoya, but adjacent to the BCS shopping centre and taxis are fairly cheap anyway, so not of great significance. Cleanliness was ok,...

Review collected in partnership with this hotel
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Helpful?
Thank licmik
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Licmik, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Reviewed 17 August 2016 via mobile

Hotel is beside BCS and 10 minutes away from Harbour Bay, Nagoya Mall, and DC Mall. Super convenient. Downside that our room does not have any fridge, and the iron we asked for doesnt have the plug that fits in the room.

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Helpful?
Thank Nrlffhsrn
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Nrlffhsrn, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 17 August 2016

The hotel was up to standard. We were surprised by the standard that your hotel staff had put in. All of your staff were very friendly and helpful. Good location as there is nearby shopping mall. Definitely a wonderful trip. Surely would visit there again.

Review collected in partnership with this hotel
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Helpful?
Thank RuddyBeHappy
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr.RuddyBeHappy, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Reviewed 16 August 2016 via mobile

Last year on the very same date i gave them 5 star. I went to booked 3 room apartment again this time round but was abit disappointed with the room. Got room 611 & it didn't look like the room i get previously. Showerhead broken, light were too dim, another side of the sofa were gone & imagine having a...

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Helpful?
Thank Rxmy
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Rxmy, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Reviewed 15 August 2016 via mobile

-From Megamall to Bcc apartment took us 35 mins due to heavy traffic as there is road construction going on. -It costs RP75,000.00 taxi fees from mega mall to BCC hotel & residence. -4 bottles of complimentary mineral water only without minibar. -The moment we stepped into the apartment, we found that the floors are quite dusty. Obviously the floors...

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Helpful?
Thank LHwong
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.LHwong, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, null, Singapore
Reviewed 10 August 2016

Enjoyed my stay there been 3rd time for us . We are looking for more visits n have informed friends to consider this as first prioritiy. Hope for more variety at breakfast 😃. Too much to say but it's best for others to stay know it themselves

Review collected in partnership with this hotel
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Helpful?
Thank suseela13
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Suseela13, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Singapore, Singapore
Reviewed 9 August 2016

3 issues about room service: 1) We had called for a big bucket of ice cubes for our room but it only came an hour later. 2) The big bucket was really small and we still had to pay an extra S$1.50 for it which is quite ridiculous 3) We order room service one night, and our food was very...

Review collected in partnership with this hotel
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Helpful?
Thank MRB2607
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Singapore, Singapore
Reviewed 8 August 2016

the issue is that ur bathtub is not working. the water is not hot . we book ur hotel because of the tub but take so long to fill up water and then its still not hot. disappointing but the room is big and clean

Review collected in partnership with this hotel
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Helpful?
Thank samantha a
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Smanthacsah, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $54 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
9 questions
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room in another hotel”
viraz122, 22 Mar 2017 | Read review
“Large families, choose the apartment style with 2 or 3 rooms.”
878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
SarinaAzri, 12 Dec 2016 | Read review
5 of 5
Priceline
US$34* /night
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TripAdvisorUS$34
HotelQuicklyUS$53
Hotels.comUS$37
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*Disclaimer
Prices are for 1 room, 2 adults
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