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The Centro Hotel and Residence

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The Centro Hotel and Residence
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26 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Victorville, California
Reviewed 2 weeks ago

Only went to Centro restaurant not the hotel. Only had one menu for three people. I ordered the ribs and they were very dry and not very good. It was rather big disappointment. They advertise the good food at smoke house BBQ but over rated food.

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Helpful?
Thank Mark_Victorville_CA
Indonesia
Reviewed 13 October 2016 via mobile

Had stayed 4 rooms for 2 nights with my family without breakfast included. The hotel has no lift so if you're traveling with a heavy suitcase or a lot of things , don't expect to have a lift but you can ask the receptionist to get your luggage or things to your room. The room was smelly when I first...

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Thank Inlyahelina K
Reviewed 1 May 2016 via mobile

My bedsheets were a little stained, the mosquitoes were all over the place, but other than that it was a good place for a one night's stay. It was located in a pretty distant part of batam not near to any malls but it was ok for us as we just needed a place to rest for the night. Breakfast...

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Thank judithgoh
Reviewed 8 February 2016 via mobile

My friend and I have been staying here for the last 5 nights with one more night to go and although the rooms are very basic, the staff has been lovely. Our room has a kitchenette and there is a Carrefour grocery store a five-minute walk away at the Kepri Mall. Very convenient! When we wanted to pop our own...

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Thank Barbara T
Mumbai
Reviewed 26 December 2015 via mobile

I started by calling the receptionist to request for a pick up and early check in. She commented -"oh you are royal from Singapore". I heard her and told her that early check in does not mean I am royal and that I am just requesting. She said it's 50000 idr and when I came to hotel she says its...

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Thank SatishBalakrishnan
Singapore, Singapore
Reviewed 29 November 2015

Personally, I like this hotel. It's away from the heavy traffic. Relax and calm. Staffs are friendly. No hassle at all. Wifi's a breeze. For cyclist: Hotel will assist to keep your bicycle at a designated place nevertheless, do inform them first prior to booking Rooms - we booked the studio executive. 33sqm, spacious with basic kitchenette. Air con works...

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Thank Zuriaty
Singapore, Singapore
Reviewed 15 October 2015 via mobile

Ratings: 5/10 Location is too far. Not that convenient. Hotel is very awkward. Rooms are just like shop houses. Breakfast is not that nice. Room is big and clean. Toilet is a bit of run down. Aircon is not that cold. Have to climb the stairs to our rooms. The exterior looks like more to home stay than a hotel....

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Thank Linsalurve
Reviewed 20 December 2014 via mobile

Booked through Booking. com for 2 nights from 19 to 21 Dec for studio room with balcony. We were given rm #301. There was no lift and we need card access to enter the staircase way. The room smell was bad and stale. The bed was hard with stained bedsheet. The fridge was awfully dirty and smelly! The pool is...

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Thank FM47
Fey S, Manajer Umum at The Centro Hotel and Residence, responded to this review

Dear Valued Guest, Thank you for taking the time to provide a feedback to The Centro Hotel & Residence by Orchardz. We truly value your opinions and we are so sorry if did not meet to your expectations. Providing our guests with the best possible hospitality and service has always been our mission, supporting facilities (restaurant, bilyard, bar & lounge,...

Reviewed 16 September 2014

I really wouldn't say much about this hotel... I'll just make it quick here... Room : Very spacious Amenities : budget hotel (a little less below standard) Elevator : none (had to walk to the 3rd floor) Service : Hostel style; ask for a single bed, get twin bed; ask for wifi, get password, no signal breakfast : menu wise...

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4Thank Travelling703
WdlandsDriveSingapore
Reviewed 23 June 2014

I like to stay here because of the quiet surroundings. Room is bright, well lit. I always choose the Studio Balcony room. Room is spacious, have balcony, safebox, fridge, kitchenette and bath tub. The staff from the front desk to the F&B are accommodating, very friendly and they recognised their regular guests. Compliments to Desi, Iwan, Damo and the other...

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1Thank NoraJax
Fey S, General Manager at The Centro Hotel and Residence, responded to this review

Dear Ms. Nora, Thank you for taking the time to provide a feedback to The Centro Hotel & Residence. We truly value your opinions and we are honored that we have delivered a good impression that meets to your expectations. Even there're some issues that we need to "pay attention" but we are trying to improve our service better and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about The Centro Hotel and Residence

Address: Jl. Central Raya No. 08, Riau Islands Province, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $39 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Centro Hotel and Residence 3.5*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#26 Spa Hotel in Batam
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Questions & Answers

Questions? Get answers from The Centro Hotel and Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for Cyclist - there's a bicycle repair shop called BIKER'S KOPITIAM near Khazanah supermart. .”
  • Clean room. Room comes with Safe, fridge and minibar
  • Queen size bed
 of 5 bubbles Zuriaty, 29 Nov 2015 | Read review
“Honestly, I don't consider they have a good room...”
 of 5 bubbles Travelling703, 16 Sep 2014 | Read review
“Ask for a room with bath tub if you need it. Only Studio and Studio Balcony come with bath tub.”
 of 5 bubbles NoraJax, 23 Jun 2014 | Read review
“Do not stay here, all room you have to climb up a staircase, but if you have to, travel light so not to burden yourself.”
 of 5 bubbles Aidah, 15 Jun 2014 | Read review
“As superior room is ok”
 of 5 bubbles PAVIKUMAR, 23 May 2014 | Read review
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