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Mercure Batam

338 reviews
#54 of 105 Hotels in Batam
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Traveller (139)
Room & Suite (68)
Dining (14)
Overview
  • Excellent9%
  • Very good34%
  • Average39%
  • Poor10%
  • Terrible8%
Travellers talk about
“pizza hut”(11 reviews)
“nagoya hill”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (338)Write a Review
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All reviewspizza hutnagoya hillsauna and steam roomdeluxe roomgymcabcorridor
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1 - 5 of 293 reviews
Reviewed 1 February 2017 via mobile

I reserve rooms thru mercure batam offical website, we received a confirmation email that rooms has been reserved. When we arrived, system shows our reservation did not went thru. The reservation staff mention tha our payment never get thru and our reservation has been cancelled....More

2  Thank Kuna88
Reviewed 16 January 2017

Old and tired hotel. Hotel is not centrally located. Front desk courteous and helpful. Room is spacious but smell musty. Air conditioning is very cold even after turning up temp. Small Swimming pool on upper floor but no lifeguard. Hotel is lax on Swimming attire....More

Thank Ha H
Reviewed 13 January 2017 via mobile

Stayed for a night as our usual hotel were fully booked. We don't expect much for a three star hotel but it seems they got renovation going on. Building looks old and smoky damp smell along hotel corridor . We stayed on the 5th floor...More

Thank FizaZul
Reviewed 31 December 2016 via mobile

Spent my eve of new year 2017. Room is big and spacious bedrooms. Clean and big bed. Breakfast is not much but still the basic foods. But then for a rate we paid still worth it. Staff are friendly and quick getting things done when...More

Thank Nazrilow R
Reviewed 20 November 2016

Arrived late in the night and managed to get a room pretty quickly. The room is huge but there is a very strong smell of old funiture and furnishing. Air con was not cold and there are loud noise coming from outside the window. The...More

Thank Cymt
Response from Mercure_Batam, General Manager at Mercure BatamResponded 22 November 2016

Dear Cymt, Warmest Greetings from Mercure Batam. Thank your for taking time to provide feedback about your stay with us. Best Regards, Mulwardi Tjitra General Manager

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (139)
Room & Suite (68)
Dining (14)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
night9955
4 January 2015|
Answer
Response from Mercure_Batam | Property representative |
Dear Valuable Guest; referring your question The Mercure Batam hotel near to Habourbay 10 minute,sekupang Ferry terminal 30 Minute and Batam centre 20 minute .distance , we have taxi with charge IDR.150.000 or 17 Sing$ one... More
0
Votes
Room Tips
"Rooms in the back building, facing the poor are less noisy. Ask for a newly renovated room for newer..."
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"Asked for non-smoking room if needed"
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"Try not to get a room with a pool view. It will be very noisy."
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"Take lower floor to avoid sunrise (heat)"
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