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Mercure Batam

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Traveller (139)
Room & Suite (68)
Dining (14)
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Overview
  • Excellent9%
  • Very good34%
  • Average39%
  • Poor10%
  • Terrible8%
1 Feb 2017
“Very rude manager”
16 Jan 2017
“Old and tired”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (338)
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141 - 145 of 293 reviews
Reviewed 8 November 2013

I mostly check-in Mercure Batam as it's near to one of my customer. I believe the management has put a lot of effort in order to maintain (sorry, not up to improve level, yet) the condition of the hotel. The only thing under my expectation...More

Review collected in partnership with Accorhotels.com
Thank HS_YEOH84
Response from 6178, General Manager at Mercure BatamResponded 10 November 2013

Dear HS-Yoah We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy...More

Reviewed 7 November 2013

Stayed here again for 3D/2N on Groupon. All the staff here are customer friendly, especially those at front desk who are willing to provide appropriate info with regard to local travels and sight seeing. Their cleaning staff do a great job providing clean linen. Towels...More

Thank TravellerPorirua
Response from 6178, General Manager at Mercure BatamResponded 10 November 2013

Dear Valuable Customer We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam Hotel, we are very pleased to read that you are enjoy your stay...More

Reviewed 31 October 2013

The front desk service was good but not excellent enough. To make it worse, the buffet breakfast was the worst in my whole life in a hotel because I was brought to a table full of soiled plates & glasses, it was not even cleared...More

Review collected in partnership with Accorhotels.com
1  Thank Nicholas B
Response from 6178, General Manager at Mercure BatamResponded 1 November 2013

Dear Nicholas. Thank you for taking the time to share about your experience at the Mercure Batam Hotel. On behalf of the entire team here at Mercure Batam, kindly accept our sincerest apologies for not being able to provide the best hospitality and service during...More

Reviewed 30 October 2013

Stayed 1 night with 3 of my friends during weekends, booked deluxe, connecting rooms. The room was rather huge, however the room doesn't seem well maintained. It looks old and has some kind of smell on the carpet floor. The staff are not english speaking...More

1  Thank Jenny T
Response from 6178, General Manager at Mercure BatamResponded 1 November 2013

Sincerely beloved guest. Thank you for taking the time to share about your experience at the Mercure Batam Hotel. On behalf of the entire team here at Mercure Batam, kindly accept our sincerest apologies for not being able to provide the best hospitality and service...More

Reviewed 18 October 2013

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Review collected in partnership with Accorhotels.com
Response from 6178, General Manager at Mercure BatamResponded 23 October 2013

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Price range
US$19 - US$20 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$19 - US$20 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (139)
Room & Suite (68)
Dining (14)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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night9955
4 January 2015|
Answer
Response from Mercure_Batam | Property representative |
Dear Valuable Guest; referring your question The Mercure Batam hotel near to Habourbay 10 minute,sekupang Ferry terminal 30 Minute and Batam centre 20 minute .distance , we have taxi with charge IDR.150.000 or 17 Sing$ one... More
0
Votes
Room Tips
"Rooms in the back building, facing the poor are less noisy. Ask for a newly renovated room for newer..."
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"Asked for non-smoking room if needed"
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"Try not to get a room with a pool view. It will be very noisy."
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"Take lower floor to avoid sunrise (heat)"
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