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Angsana Bintan

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1,499 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
Milton, null, United Kingdom
Reviewed 25 November 2013

Pros 1. Super friendly staff - no problem with arranging late check out, felt that the staff did go out of their way to accommodate our situation 2. The beach/pool/environment was relaxing, beds were comfortable (very important!) 3. The large lizards are so cool! 4. Food was tasty (pricey, but hey you are staying at a resort, no) 5. The...

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Helpful?
Thank Valerio C
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Valerio C, Thank you for you kind compliment and feedback of Angsana Bintan on TripAdvisor. We are glad to hear that you enjoyed your stay at our resort. It is rewarding for us every time we received such a wonderful comment from our guests. We are constantly looking at improvements throughout the resort and we’ll make an effort there...

Durham, United Kingdom
Reviewed 14 November 2013

We loved our stay at the Angsana Bintan. We had read the reviews before going and knew that it was going to be expensive for food and drinks but the staff and service we received was great -whatever you asked for was no bother to them at all . We spent the first week of our holiday in Singapore doing...

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Thank Anne221
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Anne221, Thank you for taking the time in post your review on Trip Advisor. I am delighted to read that you had a wonderful stay with us at Angsana Bintan. We are committed to improve all aspects of our Resort including our property and service quality and we are glad that our hard efforts are well recognized. We look...

Kuala Lumpur, Malaysia
Reviewed 13 November 2013

We enjoyed our stay at Angsana but found it outrageously expensive. We were there for an event (Tour de Bintan) and so had not really done a lot of research into our destination. Prices here are definitely Singapore plus plus. Everything is quoted in US dollars and don't make the mistake that we did of thinking that because it is...

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2Thank Carolyn63_13
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Carolyn63_13, Thank you for providing us your feedback on your recent stay with us. We feel very disappointed that your stay at Angsana Bintan did not live up to the expectation that you had of our brand. I regret to hear of your disappointment regarding our pricing policy in our property. We are looking into our pricing monthly to...

Singapore, Singapore
Reviewed 11 November 2013

Upon arrival at the resort, the staff greeted arriving guests with some great smile which I find it really nice of them. Prior to my stay, I had requested for a little surprise to be arrange for my fiance's birthday which I am more then grateful that the resort had done up some decoration in my room and also put...

Review collected in partnership with Angsana.com
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Thank Tan Sze Sen 1 T
Singapore
Reviewed 10 November 2013

The place just looks old, but charges as though brand new. And they know there is demand for places in Bintan, so why not just gouge here and there from guests just extortionate prices as they know there is no where else to go. So charging US$8++ for a big bottle of water they deem reasonable, I am sorry but...

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2Thank Taipan49
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Taipan49, Please accept my deepest apologies for the inconvenience and disappointment you experienced with us during your stay. I regret to hear of your disappointment regarding our pricing policy in our property. Allow me to point out that we are looking into our pricing on a monthly basis to be in line in comparison to other resorts in Bintan....

Singapore, Singapore
Reviewed 4 November 2013

Familiar with Bintan but this is the first time at Angsana resort; it is decent for the price, great staff, clean place and easily accessible. The spa is wonderful and comes with a great view, very helpful and well-trained staff - one of the highlights was the activities with a trainer, Benny. He is the water aerobics teacher, mountain biking...

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2Thank Jazhel L
Singapore, Singapore
Reviewed 2 November 2013

If I knew how to contact the Indonesian health authorities about this place, I would. I've never eaten such a filthy breakfast with flies all over the meat/cheese/fruit, nothing was in the fridge in the tropical weather, filthy drains leak filthy water in the courtyard right next to the dining area. There was actually only one restaurant and no air...

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3Thank remarkable_travels
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear remarkable_travels, Please accept my apologies for the disappointment you experienced in regards to your stay here at Angsana Bintan. We received your dissatisfaction statement from your agent on the 6th October 2013 and I have personally replied to your Agent on the 8th October 2013. In case you have not received my reply from your agent please forward your...

Torino
Reviewed 1 November 2013

This hotel is far from being a 5 star hotel as proclaimed . It is really run down, poorly maintained and needs a complete facelift. The personnel is very kind. Food quality is poor and overall when you pay 900 dollars for a family suite you expect another level of performance from the hotel. Hotel management is poor. We complained...

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Thank PaoloCh2013
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear PaoloCH2013   Please accept my unreserved apologies for the negative experience you encountered during your stay with us.   Speaking to you on the day of departure I was sorry to hear that your accommodation and the food quality was not up to your expectation. On the same day my Housekeeper, Engineer in Charge and myself went in all...

Doha
Reviewed 29 October 2013

Travelled to Angsana with my husband and 3 year old son. Stayed 3 nights in the 2 bedroom suite (well worth it-loads of space, great lay out). The service was generally good, and the staff attentive. On our last day we wanted to change our ferry booking and it proved to be no problem for the concierge. The food was...

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Thank DesertQueenDoha
Singapore, Singapore
Reviewed 29 October 2013

We had a very nice stay!! Hotel is a little dated, but good value, great pool and excellent beach access from hotel. The hotel manager is very friendly and he really went out of his way to make sure we had a comfortable and enjoyable stay. Staff was very friendly as well.

Review collected in partnership with Angsana.com
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Thank lyonjk

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 

Additional Information about Angsana Bintan

Address: Jl. Teluk Berembang | Laguna, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $159 - $812 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Bintan 5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Indonesia - Riau Islands
Hotel Style:
#4 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#7 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Bintan staff and other travellers.
32 questions
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Questions? Get answers from Angsana Bintan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Angsana Island Suite Room”
zhengyanga, 20 Apr 2017 | Read review
“Pick a room in higher floors with a sea view - sunsets and sunrises look beautiful from the balcony”
Timara13, 7 Apr 2017 | Read review
“Try to find the package that includes breakfast and Spa - then it is not just a good resort but also a good value for your money :)”
102igaln, 1 Apr 2017 | Read review
“All the rooms were both Pool and Beach facing.”
ElleGee1208, 1 Apr 2017 | Read review
“sea view rooms towards the beach end of the corridors are beautiful”
TheWoodwardsTorquay, 28 Mar 2017 | Read review
5 of 5