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Club Med Bintan Island

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Club Med Bintan Island
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2,517 Reviews from our TripAdvisor Community

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There are newer reviews for Club Med Bintan Island
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Showing 2,006: English reviews
Reviewed 4 days ago NEWvia mobile

Today is our first day, already, its destinated to be a ruined holiday the family looked forward to for months.. Aircon in room is not working becos "one of the central system brokedown today." So much of coincidence, it broke down in the evening.....? Maintenance guy came in to "check" and after 5 mins of "checking" he "confirmed its due...

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Helpful?
1Thank FredaHo .
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear FredaHo, Thank you for taking the time to write to us about your experience during this holiday. Your concerns are not overlooked or taken for granted, we truly do listen and we appreciate you letting us know how you feel. It is very unfortunate and we regret that during your stay one of our chillers suffered a malfunction, affecting...

Singapore, Singapore
Reviewed 4 days ago NEW

Day one here! I do not feel the 'warm' and friendliness from the village chief. Remark that the dining area air condition is not working. She Replied that it is. She didn't know that we are sitting there and feeling extremely hot. Air condition was down for part of the resort, no apologies but just trying to put the problem...

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Helpful?
1Thank sknov
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear sknov, We are saddened to hear your first day did not meet your expectations. We acknowledge that indeed we had one of our chillers experience a malfunction which affected the air conditioning in parts of the resort. We regret you felt the problem was being ignored but we assure you we heard you and began working to fix it...

singapore
Reviewed 5 days ago NEWvia mobile

Thank you GO team in club med Bintan that had made our stay so much fun and memorable especially to Ali, Alex, Agus, Yosi, Yulia, Aji, Tawan, Ipar, Tohid , Amber, Kelly , Marifer , Lisa , Chohik , Dion. They are passionate, full of energy and always out to make sure everyone are taken care well. It is definitely...

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Helpful?
1Thank yixuancheng
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear yixuancheng, Thank you for choosing Club Med Bintan Island for your holiday! Our GO team really enjoyed having you and your family with us and we are glad you felt the friendliness and professionalism of our team. Your happiness is really our priority and we can't help but to show our passion! We are looking forward to your next...

Singapore, Singapore
Reviewed 5 days ago NEW

Good vacation except for renovations that are still going. Our room water is bit yellowish coz of closure for renovation. The food variety is limited , maybe because of lesser visitors. The service teams are excellent.. keeping that smile for from morning til late nite. Really helpful. Enjoyable short trip for my family

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Helpful?
1Thank Wsinhuey
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear Wsinhuey, Thank you for choosing Club Med Bintan for your recent holiday! We are glad to hear you had a wonderful holiday with us and that our friendly GO team took such great care of you and your family. It is true we are still finishing up some of our renovations but we appreciate your kind comments. Despite the...

Singapore, Singapore
Reviewed 6 days ago NEW

renovation ongoing, only 1 toilet in the main 4 storey building not to mention not kid friendly. I am amazed my 5YO boy trying to pee into the urinal his belly bottom height even when he tip toe. Only 1 Lift is working but encounter breakdown. Food quality is average, and no good coffee doesn't make my day. Having to...

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Helpful?
1Thank Scheo1975
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear Scheo1975, Thank you for taking the time to write to us about your recent stay at Club Med Bintan. We regret to hear that your stay did not meet your expectations and we do appreciate your feedback as it only helps us to keep improving on our service offerings. What you described is not what a Club Med holiday...

Singapore
Reviewed 6 days ago NEW

The room & sports facilities were kinda of run down, but their great services & attitude make up for it! Also, packed with fun filled activities to keep their guest occupied. My gal just ❤️ their mini club & could stay there forever! Kudos to the team👍👍👍

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Helpful?
1Thank markongpk
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear markongpk, Thank you for choosing Club Med Bintan for your recent holiday and for your kind review. We are so pleased to hear you and your family enjoyed your stay and that the mini club was the highlight of your holiday. We look forward to welcoming you back again soon. Sincerely, The Club Med Bintan Team

Reviewed 1 week ago via mobile

Hubby checked us into a 4D3N Club Med Bintan. initially I was feeling a little hesitant as the club has aged quite a fair bit since we last visited a few years back. Nonetheless, we thought we should give this place a go anyway. When we had arrived, we realised that we were among the first batch of guests after...

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Helpful?
1Thank Is L
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear Is L, Thank you for choosing Club Med Bintan Island for your recent holiday! We are so pleased you were among our very first guests of the season, you can't imagine how excited our team was to welcome you back to your Bintan home! It is true we are still renovating and getting a few things just right but...

Singapore, Singapore
Reviewed 1 week ago via mobile

I decided to book this hotel for a nice weekend get-away after reading good reviews on this resort and especially because club med being known for a good selection of sports facilities. My parents have stayed in a club med ski resort before and liked it very much. We pre-paid for the room for one night (1k SGD all inclusive)....

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Helpful?
5Thank Lalla198
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear Lalla198, First allow us to thank you for choosing Club Med Bintan for your holiday. We regret to hear that aspects of your stay did not match up with your expectations. We do very much value your happiness and providing you with a safe and happy holiday experience with our friendly, international GO team and it is regrettable this...

Dusseldorf, Germany
Reviewed 2 weeks ago

Absolutely brilliant resort. Beautiful location, AMAZING food and fantastic GOs. A lot of Chinese guests and mostly just families with very young children, no teenagers or younger people. We went in the beginning of August, so still considered summer, yet there were no other young people. The GOs did make up for it and most definitely made our time a...

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Helpful?
Thank Emma T
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear Emma T, Thank you for choosing Club Med Bintan Island for your recent holiday! We appreciate you taking time to write us this lovely review. We are so pleased you had a great time with our international GO team and we look forward to another visit from you in the near future. We have made a few changes we...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

My 9 year old said 'it's impossible to get bored at this place'. The kids loved the food. The trapeze is awesome. The circus team make everyone feel special. Jayson, Ray Ray, Saya, Elliot and Jane are super stars and lovely. One of our favorite activities was archery. The animals made out of towels waiting for you in your room...

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Helpful?
1Thank Dale04

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Island of Bintan to the south of Singapore is full of history, marked by fallen empires. Its tranquil bays were long used by the Orang Laut pirates as a refuge. This is where Club Med Bintan Island, a haven of tranquility and refinement combining modernity with Asian tradition, now nestles. From the terrace of the Bar, feast your eyes on the mass of lapis-lazuli blue, mother of pearl and emerald, from the pool to the lush gardens. Nearby, Ria Bintan Golf Course is also a golfer's heaven. ... more   less 

Additional Information about Club Med Bintan Island

Address: Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $419 - $1,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Bintan Island 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Bintan Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Ria Bintan Hotel Bintan
Club Med Bintan Island Indonesia - Riau Islands
Bintan Club Med
Hotel Style:
#1 Top resorts Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
#2 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Bintan Island staff and other travellers.
53 questions
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Questions? Get answers from Club Med Bintan Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms that are nearer the main building”
  • Best View
 of 5 bubbles donroxx, 8 Dec 2016 | Read review
“Avoid J block. Reject room immediately if water quality and other things are not in order.”
  • rusty water once mixer is turned to warm....and it keeps going and not clearing out after 3 day
 of 5 bubbles Scheo1975, 4 Dec 2016 | Read review
“Rooms towards the second restaurant facing the beach. They are close proximity to everything. The best would be on the ground floor.”
 of 5 bubbles 748emmat, 24 Nov 2016 | Read review
“Any room is good, as you are not going to spend too much time inside !!!!”
 of 5 bubbles 786aravindr, 25 Oct 2016 | Read review
“If you can afford it, pay or an Ocean View Room. But if you don't care and want a quieter room, opt for one furthest away.”
 of 5 bubbles t30Sharon, 10 Oct 2016 | Read review
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