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Novotel Manado Golf Resort & Convention Centre

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Novotel Manado Golf Resort & Convention Centre
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436 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Manado Golf Resort & Convention Centre
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Showing 307: English reviews
Helsinki, Finland
Level Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 6 May 2015 via mobile

So first the PROS: - nice foom furnished with taste, beautiful bathroom and nice toiletteries - good A/C and HBO-channels in a good size tv - most of the time good service in reception - good and polite housekeepers - food in the restaurant (when you finally get it) is nice. I really liked the pumpkin soup, sandwitches, mini burgers... More 

Helpful?
Thank seastream2015
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for taking the time to write your review. We would like to present you our sincere apology for the issue that you encountered during your stay at Novotel Manado. As we are still investigating, our General Manager has talked to all managers and will make sure that these issues will not happened anymore. We look forward... More 

Barcelona, Spain
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 April 2015 via mobile

Novotel Manado is an alright hotel, clean, the rooms are comfortable, the location is nice if you need to be nearby the airport, like in our case, and the swimming pool is also nice. The staff is a bit messy, they offered us a room that really smelled like cigarette, they change it after a long wait and the wifi... More 

Helpful?
Thank marina h
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for writing this review. Kindly accept our apology for room smell. We can assure that we are continuously improving our room maintenance standard. I hope we get a chance to welcoming you back to Novotel Manado so you can check on our improvements. With kind regards, Debby Gerung More 

Sydney, Australia
1 review
Reviewed 27 April 2015

Overall I found the hotel to very accommodating and a great atmosphere to stay especially as we had quite a large group. The pool bar and restaurant staff were absolutely amazing!! However my room didn't have a pleasant smell, it constantly smelt damp, and as the week progressed every time someone showered the drain started to smell-it clearly hadn't been... More 

Helpful?
Thank GemmaR1223
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for your comment about our service. We are very sorry that some items have been lost. Response has been given and General Manager may be contacted for further follow up. We look forward to welcome you back to Novotel Manado. Kind regards, Debby Gerung More 

2 reviews
Reviewed 25 April 2015 via mobile

Good place for stay in manado...highly recomanded,best room service in also,with a great and comvortably room...thanks to andre who helped me with the packaging issue...the pool are awasome..and even get a free upgrade

Helpful?
Thank the_flash09
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Warmest greetings.. and thank you for your review. We try our best to ensure that our guest will be comfortable during their stay in Novotel Manado. Hope we have the pleasure of having you stay with us again. Hospitably yours, Debby Gerung More 

Manado, Indonesia
1 review
Reviewed 24 April 2015

I've been a gym member at Novotel inBalance Fitness Center for several months and from what I've experienced, the gym and hotel overall are about cleanliness and green. It's very refreshing and relaxing. The staffs are all very kind, friendly and great in servicing guests..I'll gladly extended my gym membership when it's expired just so I can enjoy this hotel... More 

Helpful?
Thank Fido R
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Greetings from Novotel Manado and thank you for your kind review. We are proud that you enjoyed Novotel facility and it's spectacular view. Other than that, we are serious about sustainable development which is one of hotel's "go green" programs. We hope we can welcome you back to visit Novotel Manado. Hospitably yours, Debby Gerung More 

Jakarta, Indonesia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 April 2015

I had a long stay at this hotel for around 10 nights from end of February to early March. I got upgraded thanks to my Accord membership. The overall experience was good. Staff was helpful. The pool and fitness center are nice. Food in the restaurant is just fine. It is located very close to the airport and not that... More 

Helpful?
2 Thank MarcelGlen
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear MarcelGlen, Many thanks for your kind review following your stay at Novotel Manado. We are happy to learn that you enjoyed and experienced a pleasant stay. Our team takes great pride in their jobs & taking care of our guests. Review such as this warms their hearts. I will share this review with the entire team. Again, thank you... More 

Manado, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 April 2015

Although located outside town, this is by far the best hotel in Manado. It has all of the comforts and amendaties that travellers need: clean room, hot shower, a functioning gym, a clean pool, well assorted bar, live music, great variety of dishes, minimal noise pollution and great service. I could not ask for more. Thanks for making my stay... More 

Helpful?
2 Thank Seahorse82
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Seahorse82, Thank you for your kind review. We are so happy to hear that you enjoyed your stay. We tried our best to ensure that our guests will be comfortable during a stay here. We look forward to welcoming you back at Novotel Manado. With warm regards, Debby Gerung Executive Secretary More 

Jakarta, Indonesia
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 March 2015

I was in this hotel a few times already, and my last stay with my group was quite disappointed with so many complaint raise by my group for this hotel. It's a small thing, but with the numbers of complaint, you feel a bit sorry for your self. Try to meet the General Manager, but in fact its a new... More 

Helpful?
2 Thank AFidHa
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Torajan, Many thanks for taking the time to write this review and we appreciate it very much. Please accept our apology for the disappointment you had on your recent stay. We keep working hard to deliver an exceptional guest experience and while we have our Great GM, to whom all staff are very proud of, we can assure you... More 

bogor
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2015

earlier this week, me and my office mate had a workshop in grand kawanua, in front of the Novotel, and we stay for 4 night at novotel. this place is awesome, it huge with two wings building and spacious lobby. the room is clean and tidy. i choose smoking room and we got the room in the first floor that... More 

Helpful?
Thank Adhitadhitadhit
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Adhitadhitadhit, We truly appreciate your kind comments and the time you took to do it. We have heard other good feedback from the work shop, and our teams and I appreciated to have you with us for 4 days. We have re work our breakfast and we are still adding change to make it the best possible for a... More 

Somerset West, South Africa
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 March 2015

We stayed overnight at the Novotel Hotel in Manado, as we arrived very late in the evening. It is close to the airport, very well priced , inclusive of breakfast, I contacted the hotel and arranged for their airport transfers and despite our flight arriving two hours late our pick up was waiting for us, as we arrived. The rooms... More 

Helpful?
Thank Barbaravaardt
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Barbaravaardt, Thank you for your kind comments, my team and I are very happy you enjoyed your stay with us and we will be delighted to welcome you again. See you soon, best regards, Olivier More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 

Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: $63 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Novotel Manado Hotel Manado
Hotel Style:
#2 Luxury Hotel in Manado
#3 Spa Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manado Golf Resort & Convention Centre staff and other travellers.
3 questions
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Questions? Get answers from Novotel Manado Golf Resort & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on 2nd floor on south is more accessible to the pool.”
 of 5 bubbles wahyuni, 23 Nov 2016 | Read review
“For more quiet, ask for a room facing away from the pool”
 of 5 bubbles GeorgeI18N, 17 Oct 2016 | Read review
“There are rooms overlooking the golfcourse and mountain, and rooms overlooking the carpark ... make sure you specify!”
 of 5 bubbles frequenttraveller63, 3 Oct 2016 | Read review
“Check everything in the room before moving in. There are often problems with the plumbing and fixtures.”
 of 5 bubbles Nich0lasI, 3 Sep 2016 | Read review
“choose the golf view..”
 of 5 bubbles 37andrek, 15 Aug 2016 | Read review
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