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Mercure Manado Tateli Beach Resort

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Mercure Manado Tateli Beach Resort
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216 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Manila, Philippines
Reviewed 6 days ago NEW

Value for money stay. Large rooms, well equipped, beautiful and spacious property. Very friendly and accommodating staff. Restaurant: Breakfast - buffet style. Local/Asian and continental spread. Large choice of breads and pastries. Excellent service. Restaurant A la carte menu: Very limited choice - the should seriously consider increasing the choices. So we had dinner outside for most of the evenings.

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Helpful?
Thank deepdas
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear deepdas, Thank you very much for your lovely review on Tripadvisor. I am truly pleased to hear that you have had a most enjoyable stay at Mercure Manado Tateli Beach Resort. I also felt very proud of my team when you have mentioned in your feedback about the friendliness and flexibility of the team and the excellent service. We...

Reviewed 4 weeks ago

We had a pleasant stay for almost 3 weeks. We booked the ocean suite which was a duplex room. It looked really nice! We fell in love with the super friendly staff. They were very nice to our kids. The hotel is located in a very nice surrounding! Quiet, beautiful nature and a spectacular view over the ocean. Ofcourse in...

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Helpful?
Thank Sagai2411
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Sagaii2411 Thank you very much for your lovely and very encouraging review on Tripadvisor. I am delighted to read that our Talents made your stay so memorable. We take great pride in building the best relationship with all our guests and It’s wonderful to know our efforts are paying off, even though as you mentioned we are still working...

Bitung, Indonesia
Reviewed 4 weeks ago

Even though we booked the simplest room this room was very, very nice. Beautiful bathroom with all amenities, nice view of both pool and beach/sea. The whole swimmingpool area is super well kept, clean and very inviting. Service was great, friendly and promptly. The food in the restaurant good, but the menu could be a little more extended. Not a...

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Helpful?
Thank Robendebopavontuur
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Robendebinpanama, Thank you very much for your review on Tripadvisor. I am so glad that you enjoyed our resort, the friendliness and professionalism of the team. I will share your comments with them. I will also share your point about the menu selection with the chef. For your next visit, you should take advantage of our live band on...

Reviewed 31 October 2016 via mobile

Really nice hotel with exceptionally friendly staff - fantastic base to explore manado and surrounding area - very reasonable , comfortable and clean - a must stay hotel if in the area Blue bird taxi not expensive can get you into manado in 20 min - Drinks expensive even by European standard but cheap in supermarkets many fine road side...

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Helpful?
Thank Picardy Spaniel I
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Picardy Spaniel I, Thank you very much for this lovely review on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope...

Reviewed 21 October 2016 via mobile

We stayed 3 nigths. When you enter and walk around the hotel it looks really nice, clean, there are beautiful views, welcoming places to spend your time, read a book etc. There is a good size swimming pool. It's green all around. The Internet is not fast but it works almost everyehere. The staff is really nice and helpful. Food...

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Helpful?
Thank Zofia S
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Zofia S, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Warns, The Netherlands
Reviewed 18 October 2016

this Mercure location at the seaside of Manado viewing the Bunaken islands is a beatiful luxury convention hotel for both tourists and companies. It is quiet and away from the mainroad and it has a grat swimmingpool amids of a palmtree garden. The room is great, it has a spacious balcony and a kingsize bed for 2 persons. The bathroom...

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2Thank Henk K
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Henk K, Thank you very much for writing a review on Tripadvisor. I am glad you enjoyed our very unique location and resort, but also the kindness of our talents. I will also make sure all the points that you brought up will be take into consideration. We are regularly operating some preventing maintenance but I will reinforce that...

Reviewed 17 October 2016 via mobile

Stay for two night, old room, poor wifi connection, no television channel at living room. No sollution, and they promise next day problem will solved. Problem solved but far from our expectation. Breakfast, many choices of food, but staff looks not trained well. We have to wait for food to be refilled or wait for new glass for drink. The...

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Thank Pandu W
Jakarta, Indonesia
Reviewed 5 October 2016

If you need rest, this hotel is really serve anything different. Big hotel with nice view n pool suitable for family holiday,any some renovation rooms already these rooms very trendy design and modern room with balcony.good amenities and clean. But monitor televisi so small. Location far from city need more transport.have shuttle two times for day. Breakfast is many choice...

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Thank . S
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear guest, Thank you for sharing your lovely review of the Mercure Manado Tateli Beach Resort. I am so glad to hear your trip was relaxing and enjoyable! We look forward to welcoming you back on a future visit to Manado. Regards, Vincent Archer

Manado, Indonesia
Reviewed 4 October 2016

Stayed here for 4 days during conference, was appointed to the newly refurbished room but had to stay with another person, so opted for the old room but without a second person. I took a peek in the newly refurbished room, and it was so much better than the old room. The design was fresh, the lighting was sufficient, and...

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1Thank DL_3_7
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Lynn DL_3_7, Thank you for your review on Tripadvisor. First and foremost I would like to sincerely apologize for not exceeding your expectations. Our main priority is to ensure our guests utmost satisfaction. However, I am glad that you enjoyed our new rooms. We are looking forward to welcome you again in the future. Sincerely, Vincent Archer

London, United Kingdom
Reviewed 27 September 2016

This hotel is not ready to be branded a Mercure yet. Half of it is modernised and swish but half of it is poor. The staff are not trained to a high standard. On our first stay we were sent to our room (fortunately a nice modern one) with a non-working key and so we had to go back to...

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Helpful?
Thank Blen1
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Blen1, We really appreciate that you took time to write your feedback. Thank you so much. First of all, I sincerely apologize for the inconvenience you experienced. Providing impeccable services and facilities for our guests is our highest priority. I take your feedback really seriously and have discussed it with our management team. We really hope that you will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Mercure Manado Tateli Beach Resort is known for its private beach lagoon. Situated near the beach in Tateli village, just 15 km from the central Manado town. ... more   less 

Additional Information about Mercure Manado Tateli Beach Resort

Address: Jln. Tanawangko | Desa Tateli, Manado 95116, Indonesia (Formerly Hote Sedona Manado)
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: $39 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manado Tateli Beach Resort 4*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Manado
#4 Best Value Hotel in Manado
#4 Spa Hotel in Manado
#4 On the Beach Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manado Tateli Beach Resort staff and other travellers.
6 questions
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6 months ago
Singapore, Singapore
Midland, Canada

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Questions? Get answers from Mercure Manado Tateli Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool/Sea facing rooms have a beautiful view from the balcony.”
 of 5 bubbles deepdas, 1 Dec 2016 | Read review
“Rooms in the right wing are recently renovated. They are very nice!”
 of 5 bubbles Sagai2411, 4 Nov 2016 | Read review
“every room is viewing at the poolsite. Wifi is not available in every room.”
 of 5 bubbles HenkK348, 18 Oct 2016 | Read review
“Ask for the newly refurbished room”
 of 5 bubbles DL_3_7, 4 Oct 2016 | Read review
“Make sure you ask for a refurbished room.”
 of 5 bubbles Blen1, 27 Sep 2016 | Read review
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