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Hotel Novotel Lampung

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358 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Jakarta, Indonesia
1 review
Reviewed 3 days ago NEW

Good service Good room Good staff Good facilities Good view Tidy and clean well Good meal Affordable price Good location Wide parking area Good pool Good environment Nice staff Loveable people Excellent

Review collected in partnership with this hotel

Helpful?
Thank jeperistiwaj
Sleaford, United Kingdom
2 reviews
Reviewed 2 weeks ago

I have no problem in recommending the Novotel to anyone wishing to stay in the area. All the staff were both kind and courteous at all times especially the girls on reception. The level of english spoken by the staff that I met I found to be very high so I had no problem in communicating with them. The menu... More 

Review collected in partnership with this hotel

Helpful?
Thank pkay3078
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr./Ms. pkay3078 Warmest greeting from Novotel Lampung, Thank you very much for sharing your review regarding your stay experience at our hotel – Novotel Lampung through Tripadvisor. We are excited to get very nice feedback from wonderful guest like you. We take your comment and praises as good motivation for the team to keep maintaining and improving the service... More 

1 review
Reviewed 2 weeks ago via mobile

When the first time I go to the lounge bar, I'm so glad that I got a very good serve from Mr. Ranito, the man on bar. He keeps lots of my stuff when I forgot to brought it with me. Thanks Novotel for your kindness and employees to keep my stuff safe!

Helpful?
Thank Nuku S
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr./Ms. Nuku S Warmest greeting from Novotel Lampung, First of all, we would like to thank you very much for staying with us on your visit to Bandar Lampung. Thank you for sharing your nice review about your recent stay at our beloved property, Novotel Lampung. It such a good thing to get nice feedback from you. We hope... More 

1 review
Reviewed 5 weeks ago via mobile

The service of Novotel Bandar Lampung is very good. The room is big and the service of waiter and waitress is good. The have a good hospirality to the guests. Thank you for Mr. Ardy is manager in Novotel Restaurant. From : Mrs. Sayang in Bali

Helpful?
Thank IrwanDamika
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Irwan Damika Warmest greeting from Novotel Lampung, First of all, we thank you very much for staying at Novotel Lampung on your current visit to Bandar Lampung. Many thanks for taking your time to review your stay experience at our beloved property, Novotel Lampung. The entire team is so excited to get very positive feedback from a nice... More 

Brisbane Region, Australia
1 review
Reviewed 23 October 2016 via mobile

I checked into the hotel all the reception staff are very polite and speak good English which is rare in the area The food is great and a good menu selection The rooms are clean and well set out The lounge bar is brilliant the staff are great really look after you and speed special mention to Yesti, Eko, Amex... More 

Helpful?
Thank Athal73
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Athal73, Warmest greeting from Novotel Lampung, First of all, we thank you very much for staying with us on your visit to Bandar Lampung. Thank you for sharing your very excellent review about your recent stay at our beloved property, Novotel Lampung. We are so enthusiastic to get very nice feedback from a wonderful guest like you. Your... More 

2 reviews
Reviewed 19 October 2016 via mobile

When I checked into the hotel, I was impressed by the modern design. Unfortunately, room housekeeping was poor. Stained waterspots on the glasswall, shower & basin taps, kettle, mugs. Restaurant plates and bowls were dirty. Chemical cleaners placed near food in restaurant. The hotel may be facing challenges in hiring international quality staff, but they should invest in good quality... More 

Helpful?
Thank Mel2Travel
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr/Ms. Mel2Travel Warmest greeting from Novotel Lampung, First of all, we thank you for staying at our hotel on your recent visit to Bandar Lampung. Thank you for taking the time to post a review during your stay at Novotel Lampung. We do appreciate your comments about the overall experience at our hotel. We so regret that your experience... More 

1 review
Reviewed 17 October 2016 via mobile

I got this invitation by email. And I will give a positive feedback, because you guys treat me very very kind. We were in Lampung for business and stayed at Novotel. First time in Lampung and I must say, I was very impresed with the welcome we received from Front desk, followed by the restaurant staff. I apreciate the most... More 

Helpful?
Thank IraPSari
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Ms. IraPSari, Warmest greeting from Novotel Lampung, Thank you for taking your time to share your review about our hotel – Novotel Lampung. It such a good thing to get review from wonderful guest like you. The entire team also feel excited to know you enjoy our service and facilities so much. Your comment becomes a very good motivation... More 

2 reviews
Reviewed 8 October 2016 via mobile

I spent a days in Lampung on business and stay at Novotel Lampung turned out to be the most memorable experience. Big rooms, gym and outdoor pool. The most impressive quality of this hotel were the actual staff. Extremely friendly, attentive and consistently went above and beyond to accomodate any issues. They made me special, which is what any normal... More 

Helpful?
Thank anaatina
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Ms. Anaatina, Warmest greeting from Novotel Lampung, Thank you for taking your time to deliver your review about your current stay at our hotel – Novotel Lampung through Tripadvisor. We are so pleased to get perfect score and very positive review from wonderful guest like you. We are really excited to know that you enjoyed your stay with us.... More 

Jakarta, Indonesia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 September 2016

I stayed in Novotel Lampung by accident, since I didn't get return ticket to Jakarta. So I need a place to sleep and spend a night before my next day flight. As a 4-stars hotel, I am very satisfied during check in process, the staff is very friendly, they have a chat with us, provide us with welcome drink, and... More 

Helpful?
Thank Tiwi P
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Ms. Pratiwi Warmest greeting from Novotel Lampung, Thank you for taking the time to tell us about your experience at our hotel - Novotel Lampung. We are so sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Novotel Lampung, we strive to provide a superior service experience for every customer.... More 

Jakarta, Indonesia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 September 2016

as my title, I think Novotel Lampung worthy to say The Best Hotel in Lampung. the room, the view, swimming pool, breakfast, and the facilities are good. although the location is a bit far but it paid off with the concept of a comfortable hotel

Helpful?
Thank fahmi a
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. fahmiialfian Warmest greeting from Novotel Lampung, First of all, we thank you very much for staying with us on your visit to Bandar Lampung. Thank you for sharing your very excellent review about your recent stay at our beloved property, Novotel Lampung. We are so enthusiastic to get very nice feedback from a wonderful guest like you. Your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Novotel Lampung is located in the heart of Bandar Lampung, overlooking the beach on the southern tip of Sumatera Island. The hotel is extensively equipped, offering 223 modern rooms, excellent corporate and conferencing facilities, a restaurant, lounge bar, Premier Lounge and superior leisure facilities such as outdoor pools, a steam room, Jacuzzi, spa and gym. Located 10 minutes from the business district and close to attractions, Novotel Lampung is perfect for business and leisure guests alike Novotel Lampung is an ideal venue for conferences and functions. It features more than 2400 square metres of meetings and events space, comprising eight meeting rooms which can accommodate up to 1000 delegates. ... more   less 

Additional Information about Hotel Novotel Lampung

Address: Jln. Gatot Subroto 136, Bandar Lampung 35227, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: $83 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Lampung 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Hotel Novotel Lampung Bandar Lampung, Indonesia
Hotel Style:
#2 Spa Hotel in Bandar Lampung
#2 Luxury Hotel in Bandar Lampung
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Lampung staff and other travellers.
5 questions
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Questions? Get answers from Hotel Novotel Lampung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for the ocean view - the higher the better.”
 of 5 bubbles pkay3078, 19 Nov 2016 | Read review
“Ask for an upgrade to have a high floor room. And ask for a sea view room.”
 of 5 bubbles TiwiP, 30 Sep 2016 | Read review
“hook room with 2 view (sea or pool and city) will be great”
  • city view
  • pool view
 of 5 bubbles fahmia387, 18 Sep 2016 | Read review
“Rooms overlooking the sea is hotter and the air condition seems not working”
 of 5 bubbles 95veronicar, 7 Sep 2016 | Read review
“Sea facing rooms are good - but costly. No balcony's so no fresh air”
 of 5 bubbles MathewJ870, 23 Aug 2016 | Read review
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