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Hotel Novotel Lampung

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Hotel Novotel Lampung
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410 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Seattle, Washington
Reviewed 14 December 2015

I stay in Novotel Lampung middle of November 2015 for a week from United State. Its a nice hotel but as soon as you walk in to the lobby hotel you don't feel at home at all. It's un organized. The swimming pool cross to the restaurant so people can watch you no privacy/divider. The electric cord system in the...

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Helpful?
1Thank julie d
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr/Ms. Julie D Warmest greeting from Novotel Lampung, Thank you for taking time to deliver your experience during your stay at our hotel – Novotel Lampung. We appreciate your feedback, even it seemed that you did not enjoy your stay at our hotel. Rating us very bad score makes us really disappointed. We regret and apologize for not giving...

Des Plaines, Illinois
Reviewed 12 December 2015 via mobile

I stayed in this awesome hotel for 4 nights, the staffs English was decent plus they were nice to me and understanding. The food was great. Spacious,modern and clean room with a beautiful view!!! All their facilities where top notch in great condition. For that price You will not find anything better for a Orang Barat. My best regards to...

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Helpful?
Thank PCusa86
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr/Ms. PCusa86, Warmest greeting from Novotel Lampung, Thank you for taking your time to share your review about our hotel – Novotel Lampung. It such a good thing to get review from wonderful guest like you. The entire team also feel excited to know you enjoy our service and facilities so much. Your comment becomes a very good motivation...

Jakarta, Indonesia
Reviewed 8 November 2015 via mobile

This is my first time in lampung and for business trip. First book 7th hotel but cancelled by system because the president staying..hehe. Choose novotel instead, the hotel itself is vast with great ocean view and good long pool. In basement you can found centre stage bar and mens health spa. The room is spacious and good wifi, the bed...

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Helpful?
Thank valent f
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Valent Warmest greeting from Novotel Lampung Thank you for sharing your review regarding your current stay at our hotel – Novotel Lampung. We also thank you for your detail description about our hotel facilities. We really appreciate every detail of your comment. The team feel excited to know that you could enjoy our service and facilities. In regards...

Jakarta, Indonesia
Reviewed 28 October 2015

Called directly to the hotel for booking and I got a good deal, weekend promo with breakfast, and they gave me a very Nice room....an Ocean View. The room is spacious, nice interior, nice bathroom, breakfast was lovely, free parking, unfortunately we stayed for one night only.

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Thank aji s
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Aji S. Warmest greeting from Novotel Lampung, Many thanks for sharing your experience about your current stay at our lovely hotel, Novotel Lampung. We are so enthusiastic to get very great comment, with very specific description of our hotel superiority, from a wonderful guest like. It is a pleasant for us knowing you really enjoy the facilities and...

Jakarta, Indonesia
Reviewed 17 October 2015 via mobile

The room is spacious, nice interior, nice bathroom, we stay in room 1412 for one night. We did early check in due to early schedule flight from Jakarta, at first they don't have room for early check in, but since we brought our baby with us, they did they best and gave us a room after waiting for 15 minutes....

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Thank YosefinaYustiani
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Ms. Yosefina Yustiani, Warmest greeting from Novotel Lampung, First of all, we thank you for choosing our lovely hotel, Novotel Lampung, as the place for you to stay in Bandar Lampung. Thank you for taking your time to review your stay experience at our hotel through Tripadvisor. It is a delight for us to get very positive comments about...

Depok
Reviewed 17 October 2015

Review collected in partnership with Accorhotels.com
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Thank Richard_Simamora
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Reviewed 3 October 2015

‎I imagined this as a one of my wonderfull hotel to stay. Actually it was a nicw hotel. Spacious room, wide window, oceanview, a spectaculer garden pool.  BUT, iam very disappointed about your staff. First problem when I ordered for pressing the cloth at 5.30 pm, since I had an event at 7pm in this hotel too, and I asked...

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Thank idham a
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Idham, Warmest greeting from Novotel Lampung, Thank you for taking the time to post a review and valuable feedback during your recent stay at Novotel Lampung. We do appreciate your comments about the overall experience at our hotel. Although there were some points didn’t seem in line with your expectations, desires and opinion, both in terms of our...

Reviewed 17 September 2015 via mobile

Hotel rooms are quite good, bit to book a premier room is not nessesary as the premier lounge is quite bad. They offer a Vip breakfast but its bad also for the main restaurant breakfast. Futher the internet is quite bad and should be upgaded. Its one of the better hotels of lampung. This time there was construction going on...

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Helpful?
Thank Damien v
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Damien Warmest greeting from Novotel Lampung Thank you for expressing yourself even if it appears that you have not enjoyed your stay with us. Your highlights on our service will be acknowledged by our full team. They will surely be disappointed in spite of their numerous efforts to please our valuable guests. We do apologize that you have...

Bandar Lampung, Indonesia
Reviewed 16 September 2015 via mobile

Novotel Bandar Lampung one of the biggest Hotel in Lampung Province, Sumatera, Indonesia. I saw sunset over the Gulf. I contact the Marketing staff for the hotel facility, it was so nice.... They are so kind, they gave me all information that I need, praying room, swimming pool @great spot it is almost on the roof.

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Thank dendy m
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Dendy M. Thank you so much for your kind comments about your stay at our lovely hotel, Novotel Lampung. It is so pleased to know that you had fun with our service, facilities, and also the beautiful ocean view. Your nice review was taken as a reward for all of our staff. We will always keep improving our...

Deventer, The Netherlands
Reviewed 15 August 2015 via mobile

Firstly we paid the premier room with Rp 1.400.00,- and me and my family didn't get breakfast and the room interior was bad. Secondly staff looks like not friendly and so individually, and me and my familly promises didn't want to back here again. Thirdly, when me and my cousin going to swim in pool, all the staff reject us...

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Helpful?
Thank Kholika
NovotelLampung6647, General Manager at Hotel Novotel Lampung, responded to this review

Dear Mr. Kholika Deventer Warmest greeting from Novotel Lampung, Thank you for expressing yourself even if it seems that you did not enjoy your stay at all with us. Rating us the worst score and giving such negative feedback. We are so sorry for disappointing you with our service during your stay. On behalf of Management of Novotel Lampung, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Novotel Lampung is located in the heart of Bandar Lampung, overlooking the beach on the southern tip of Sumatera Island. The hotel is extensively equipped, offering 223 modern rooms, excellent corporate and conferencing facilities, a restaurant, lounge bar, Premier Lounge and superior leisure facilities such as outdoor pools, a steam room, Jacuzzi, spa and gym. Located 10 minutes from the business district and close to attractions, Novotel Lampung is perfect for business and leisure guests alike Novotel Lampung is an ideal venue for conferences and functions. It features more than 2400 square metres of meetings and events space, comprising eight meeting rooms which can accommodate up to 1000 delegates. ... more   less 

Additional Information about Hotel Novotel Lampung

Address: Jl. Gatot Subroto 136, Bandar Lampung 35227, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: $92 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Lampung 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Hotel Novotel Lampung Bandar Lampung, Indonesia
Hotel Style:
#1 Luxury Hotel in Bandar Lampung
#1 Spa Hotel in Bandar Lampung
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Lampung staff and other travellers.
5 questions
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Questions? Get answers from Hotel Novotel Lampung staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher room gets best view”
 of 5 bubbles REV_ThePapandayan, 20 Mar 2017 | Read review
“try the ocean view and take picture at the hidden corner.”
  • suite room
  • suite room
  • suite room
  • suite room
 of 5 bubbles yopiefranz, 19 Mar 2017 | Read review
“Pay a few extra $$ for a sea view room. While the afternoon sun is very strong, the views are fantastic.”
 of 5 bubbles O1528EFmarkm, 11 Mar 2017 | Read review
“The corner rooms have more windows to enjoy the view. Look for promotional rates. We got a room with a 40% discount.”
 of 5 bubbles imabule, 7 Mar 2017 | Read review
“Choose the Sea view room!”
 of 5 bubbles 900rinat, 16 Jan 2017 | Read review
5 of 5