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Sheraton Lampung Hotel

Orbitz.comUS$37*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Lampung Hotel
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202 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Montreal, Canada
Reviewed 1 January 2017

How in the world isn’t SPG ashamed to keep its name on this disastrous hotel? As a traveler spending almost 200 nights a year in hotels, I’ve seen failing hotels, but this one broke the ceiling. This is a so called luxury western chain hotel, and it is failing in every aspect. Infrastructure is old and falling apart and plumbing...

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Helpful?
2Thank nomad6022
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear nomad6022 Warmest Greetings from Sheraton Lampung Hotel, Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for the unsatisfactory experience encountered during your stay. Rest assured that these issues have been addressed with the Manager concerned for immediate attention to prevent similar recurrence. In addition, your constructive criticism will be utilized as...

serpong
Reviewed 29 December 2016 via mobile

The hotel looks old but it has great ambiance.. my fams n kids love the swimming pool n the garden. The staff are friendly. Food is ok, but there's not so many variants there. Really need to renov the bathroom, esp. the shower, but other than that everything is great..

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Helpful?
1Thank nisa_khalili
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear nisa_khalili Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed and make...

Jakarta, Indonesia
Reviewed 25 December 2016 via mobile

Glad to decide staying at this hotel after long drive.. the room is spacious & clean.. the pool & the park is calming.. my daughter likes to play in the kids playground next to the pool.. the bathroom is also decent & clean.. really like to come back here..

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Helpful?
1Thank Chairul Muchdin D
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Chairul Muchdin D Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are very happy if you can enjoy our room, good view; your daughter likes to play in the kid’s playground next to the pool. and make you feel comfort...

Singapore
Reviewed 29 November 2016 via mobile

The hotel was chosen for me and some colleagues from a business partner in order to provide us with a decent quality of accommodation. Employees tell you that the hotel is 25 years old and that you can see in each corner. It is old and completely deteriorated with an investment leeway. It must be locally managed - I cannot...

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Helpful?
1Thank tth1964
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear tth1964 Warmest Greetings from the Sheraton Lampung Hotel! Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. I am devastated to learn that we have...

Jakarta, Indonesia
Reviewed 16 November 2016

This hotel is look old but it's great, the staff is very friendly and helpful. from arrived, check in and check out it's good memorable. my room 308 has very good view ( pool view ), sheraton lampung it's good choice when visit to lampung for business or relax time

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Helpful?
Thank jakaumbaran
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Jakaumbaran Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed and make...

london
Reviewed 30 October 2016

This hotel has one big thing in its favor, the staff, it maybe an older hotel, but has a bit of class about it.Check in was great with cold towels offered , great on a hot day. Was upgraded to a pool side room which was good because you could sit outside, and people watch, and relax. I loved the...

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Helpful?
Thank kiwi084
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear kiwi084, Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent stay at the Sheraton Lampung. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed and...

Reviewed 30 October 2016 via mobile

The restaurant staff was friendly and gave us suggestion regarding the payment. Good environment, nice view from my room. I am work in hotel as well, as hotelier I've feedback regarding the cleanliness. The wardrobe need to double check more than one by spv due to lil bit dirty even after the HK make up my room, also upon c/i...

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Helpful?
Thank Dora naulita A
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Dora naulita A Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed...

Jakarta, Indonesia
Reviewed 27 October 2016 via mobile

The look and feel of the building is very similar with Sheraton Lombok and Bandung (all in Indonesia). It feels warm, natural and resort type. I arrive early at 9.30 am and requested if I can have an early check in, since I need time to refresh myself after flying from Jakarta at 7.30 am before attending a business gathering...

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Helpful?
1Thank jopiejusuf
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Jopiejusuf Warmest Greetings from the Sheraton Lampung Hotel! Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. I am devastated to learn that we have...

Reviewed 26 October 2016 via mobile

Stayed at this hotel during a visit to Lampung. The property is big. The rooms are spacious, but need a make over. Furniture, light fittings in the room found not well maintained. The swimming pool is centrally located and spacious.

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Helpful?
Thank Sunil U
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr Sunil U Warmest Greetings from the Sheraton Lampung Hotel! First of all, thank you very much for taking the time to complete the comment card on-line. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. I am devastated to learn that we have missed...

Jakarta, Indonesia
Reviewed 19 September 2016

The lady staff is not friendly, especially the lady staff in breakfast room, service is not satisfactory. My beauty pouch left behind in the hotel room but none of the hotel staff called to tell me. Disappointingly! I have room with pool view, and it's so amazing. Breakfast menu has very less choice and not tasty.

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Helpful?
Thank IvannAgustina
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear IvannAgustina Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 

Additional Information about Sheraton Lampung Hotel

Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: $57 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung, Indonesia
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
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Questions & Answers

Questions? Get answers from Sheraton Lampung Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there.”
morgans811, 19 Mar 2017 | Read review
“Rooms with a pool view great for keeping an eye on the kids”
duncanandnicoleg, 25 Jan 2017 | Read review
“Ask them to perform maintenance before you check in”
abdulhayyj, 13 Jan 2017 | Read review
“pick a poolside room”
kiwi084, 30 Oct 2016 | Read review
“Room with pool view it's amazing”
IvannAgustina, 19 Sep 2016 | Read review
5 of 5
Orbitz.com
US$37* /night
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PricelineUS$41
Booking.comUS$37
Hotels.comUS$37
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*Disclaimer
Prices are for 1 room, 2 adults
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